Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153
What's nearby
Santa Maria Cave - 39 min drive
Trikora Beach - 42 min drive
Tanjung Pinang Ferry Terminal - 43 min drive
Gunung Bintan - 50 min drive
Bandar Bentan Telani Ferry Terminal - 74 min drive
Getting around
Changi Airport (SIN) - 54.4 miles/87.6 km
Free airport shuttle
Area shuttle (surcharge)
Free ferry terminal shuttle
Shopping centre shuttle (surcharge)
Restaurants
Kedai Kopi Cahaya - 15 min drive
Dapur Mimi - 17 min drive
Kedai Kopi Wani - 14 min drive
Kedai Kopi CAHAYA Special Otak-Otak - 21 min drive
Kedai kopi "ARMED" - 20 min drive
About this property
The Residence Bintan
The Residence Bintan offers a private beach and gives you access to on-site snorkelling and kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and reflexology. The Dining Room, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a free airport shuttle, a free kid's club and a poolside bar. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, Indonesian
At a glance
Hotel size
127 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age – 16
Check-out time is noon
Special check-in instructions
Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Free airport shuttle on request (available 24 hours a day)*
Free ferry terminal shuttle*
Off-site
Area shuttle within 25 kilometres*
Shopping centre shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Bar/lounge
Poolside bar
Private dining
24-hour room service
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
Children's menu
Children's games
Toys
Paddleboard on-site
Bodyboard on-site
What to do
On a private beach
Archery
Hiking/biking trails
Kayaking
Canoeing
Boat tours
Paddle boating
Snorkelling
Bodyboard on-site
Paddleboard on-site
Pool table
Fishing
Hiking/biking trails nearby
Windsurfing nearby
Working away
Business centre
Meeting room
Conference centre (484 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Free bike hire
Pool loungers
Pool umbrellas
Water sports equipment
Bodyboard on-site
Paddleboard on-site
Facilities
Built in 2017
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fitness centre
An outdoor pool
Arcade/games room
Bike parking
Full-service spa
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Window screens
Sleep well
Blackout curtains
Turndown service
Single sofa bed
Premium bedding
Free cot/infant bed
What to enjoy
Balcony
Freshen up
Deep-soaking bath
Shower/bath combination
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
The Dining Room – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Rica Rica – This restaurant only serves dinner. A children's menu is available. Open daily.
Pool Bar – This bar only serves light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: IDR 1000000.0 per night
Optional extras
Local area shuttle and shopping centre shuttle services are offered for an extra charge
Housekeeping is offered for an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for IDR 800000 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan
Frequently asked questions
Does The Residence Bintan offer free cancellation for a full refund?
Yes, The Residence Bintan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Residence Bintan?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at The Residence Bintan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Residence Bintan?
Yes, there's free self parking.
Is an airport shuttle service offered by The Residence Bintan?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at The Residence Bintan?
Check-in start time: 3 PM; check-in end time: 9 PM. Check-out time is noon.
What is there to do at The Residence Bintan and nearby?
Have fun with on-site activities such as kayaking, archery and fishing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Residence Bintan also has a private beach, a steam room and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near The Residence Bintan?
Yes, there are 2 on-site restaurants.
Does The Residence Bintan have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does The Residence Bintan have any outdoor private spaces?
Yes, every room features a balcony.
The Residence Bintan Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Nov 2024
Wenting
Wenting, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Great hotel on Bintan Island
Excellent small hotel removed from the regular tourist bustle of Bintan. Complimentary and seamless pickup from the ferry (one hour ferry ride from Singapore) makes getting to this small slice of paradise easy. Good food, nice rooms. Great pool and pool bar. Sea is nice and low tide reveals a super cool sandbar. Only thing that could be improved are the bicycles: nearly all of them are rusty and broken. Time for new ones!!!
Jessica Susan
Jessica Susan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
24 Oct 2024
great short trip from sg
stayed for 4d3n in the upper garden suite. room was extremely spacious with living and balcony.
could have a few more ceiling lights to brighten up the room.
layout of the resort was spread out with lots of greenery and we liked that.
2 bikes for each room but we also used the buggy on hot days.
staff service was great and attentive. they responded fast to whatsapp messages and all staff we met were friendly.
we stayed during low occupancy so everything felt very private. the next few days we saw more guests.
breakfast was delicious. food at rica rica was really small in serving in comparison to the high price.
we did not try the complimentary non-motorised activities. however we enjoyed the pool, earth basket (lots of mosquitoes there) and went on the snorkelling trip. we also walked on the beach at low tide.
only 2 hooks in the bathroom which we could not use cos they were
directly above the toiletries bottles.
be prepared for lots of mosquitoes esp at earth basket and the balcony.
long journey from ferry terminal but you get a serene environment when you arrive.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Amazing peaceful resort with private beach
The environment was very comfortable, great beach view pool, and the service was amazing. While cleanliness wasnt exactly spotless, not a big deal but we expected better.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sept 2024
Wonderful resort
Wonderful resort
J
J, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
Jeremy
Jeremy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Sept 2024
VIGNESSWARA
VIGNESSWARA, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
Great team members and outstanding services.
Vijayan
Vijayan, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Sept 2024
This is a nice little lux property that spans over quite a lot of land, so even if it is full, one doesnt feel the crowd. Service is good and I like that they are mostly very organised.
Fiona
Fiona, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Very spacious room and staff were very friendly and helpful.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2024
Fantastic resort, very tranquil and relaxing. There are more activities to do there than shared online.
But the plus side of it being isolated and a great place for rest and rejuvenation is also its downside. The location is quite far from most of the main attractions which are on the western side of the island, making it quite inconvenient if you want to get around or do tours.
A fantastic place if staying in a resort to relax for your trip is your primary (and maybe only) goal, but think twice if you’re the kind of traveler who enjoys exploring local attractions, cultures and people.
Shahdan
Shahdan, 2-night trip
Verified Expedia guest review
8/10 Very good
12 Aug 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
High quality facilities & first rate service. Will visit again
Abdul Wali
Abdul Wali, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
Peaceful and wonderful
Very helpful staff in a wonderful environment Really enjoyed our staff here
Chris
Chris, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2024
All good but even if Beach is beautiful it is not so good to swim due to low water level
Olivier
Olivier, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Warm friendly staff. Serene and relaxing.
K UNNITHAN SIVADAS
K UNNITHAN SIVADAS, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 July 2024
Amazing staff that made us feel like this was home, room was massive and very comfortable. Such a wonderful retreat at the far end of the island.
Celeste
Celeste, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 July 2024
Purushotham
Purushotham, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Sydney
Sydney, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 June 2024
Kapil
Kapil, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 June 2024
The staff at the resort was excellent! Wonderful service and they would always greet us with a smile. The room was fantastic as well though dining was quite expensive. The breakfast spread was decent and the resort did make efforts to change some dishes every day. Kudos to the staff at the residence! We would love to go back again.
Michelle
Michelle, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 June 2024
Impeccable service and excellent in-villa dining.
Junie
Junie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
The resort is very nice and on the ocean. The staff is helpful and friendly. We had a villa with its own plunge pool but it was a very steep set of stairs to go down and up. Tough on anyone with mobility issues. Food was good.
Some general notes: the place is very remote so other than resort arranged tours, you won’t be getting out. That means all meals on premises.
The various structures are far enough that the resort offers buggy (golf cart) rides. Walking is fine unless it’s raining, then the paths flood and become very slippery.
At the time of our stay, there was construction which went on during the day and you can hear a piercing drilling sound. Since we were out more than in, we didn’t say anything.
It’s probably one of the nicest resorts on the island and there’s plans to build on another nearby island. If you go to Bintan and just want to relax at a resort, this is a good choice.