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The Residence Bintan

5.0 star property
Beachfront hotel in Bintan with spa, outdoor pool

Photo gallery for The Residence Bintan

2 restaurants, breakfast served
Terrace/patio
Premium bedding, minibar, in-room safe, desk
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
The Residence Bintan, a luxury family-friendly hotel by the ocean, offers an unforgettable getaway. With two on-site restaurants serving delicious meals and kids' favorites, indulge in a rejuvenating spa treatment or unwind at the private beach with kayaking and snorkeling activities.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • Bar
  • Airport transfer
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free airport shuttle
  • Free ferry terminal shuttle
  • Fitness centre
  • Steam room
  • Free use of bicycles
  • Children's pool

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The current price is AU$272
includes taxes & fees
17 June - 18 June

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Deluxe Villa, 1 Bedroom, Beachfront

Deluxe Villa, 1 Bedroom, Beachfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Day bed
Premium bedding
Separate bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront

Villa, 1 Bedroom, Beachfront

Villa, 1 Bedroom, Beachfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Day bed
Premium bedding
Separate bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
2 bedrooms
Ceiling fan
  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 Bedroom, Terrace (Garden)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Garden)

Highlights

Terrace
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Day bed
Premium bedding
Separate bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Garden Suite (Upper)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Suite (Upper)

Flat-screen TV, toys

Sea View Suite (Upper)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
Ceiling fan
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153

What's nearby

  • Trikora Beach - 34 min drive - 29.3 km
  • Santa Maria Cave - 39 min drive - 31.9 km
  • Tanjung Pinang Ferry Terminal - 42 min drive - 37.1 km
  • Snake River Temple - 43 min drive - 37.1 km
  • Chinese Temple - 51 min drive - 44.8 km

Getting around

  • Changi Airport (SIN) - 54.4 miles/87.6 km
  • Free airport shuttle
  • Area shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Kedai Kopi Cahaya - ‬15 min drive
  • ‪Dapur Mimi - ‬17 min drive
  • ‪Restoran Seafood Batu Licin - ‬20 min drive
  • ‪Kedai Kopi Wani - ‬14 min drive
  • ‪Otak-Otak Teluk Bakau - ‬14 min drive

About this property

The Residence Bintan

The Residence Bintan offers a private beach and gives you access to on-site snorkelling and kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and reflexology. The Dining Room, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a free airport shuttle, a free kid's club and a poolside bar. Fellow travellers love the helpful staff.

Languages

Chinese (Mandarin), English, Indonesian

At a glance

DONE

Hotel size

    • 127 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 9 PM
    • Minimum check-in age – 16
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
    • This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)*
    • Free ferry terminal shuttle*
DONE

Off-site

    • Area shuttle within 25 kilometres*
    • Shopping centre shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Paddleboard on-site
  • Bodyboard on-site

What to do

  • On a private beach
  • Archery
  • Hiking/biking trails
  • Kayaking
  • Canoeing
  • Boat tours
  • Paddle boating
  • Snorkelling
  • Bodyboard on-site
  • Paddleboard on-site
  • Pool table
  • Fishing
  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (484 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Free bike hire
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Bodyboard on-site
  • Paddleboard on-site

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Single sofa bed
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

The Dining Room – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Rica Rica – This restaurant only serves dinner. A children's menu is available. Open daily.
Pool Bar – This bar only serves light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000.0 per night

Optional extras

  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 800000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

Does The Residence Bintan offer free cancellation for a full refund?

Yes, The Residence Bintan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Residence Bintan?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at The Residence Bintan?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Residence Bintan?

Yes, there's free self parking.

Is an airport shuttle service offered by The Residence Bintan?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at The Residence Bintan?

Check-in start time: 3 PM; check-in end time: 9 PM. Check-out time is noon.

What is there to do at The Residence Bintan and nearby?

Have fun with on-site activities such as kayaking, archery and fishing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Residence Bintan also has a private beach, a steam room and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near The Residence Bintan?

Yes, there are 2 on-site restaurants.

Does The Residence Bintan have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does The Residence Bintan have any outdoor private spaces?

Yes, every room features a balcony.

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The Residence Bintan Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Children
Biking
Restaurant
Family friendly
Room
Beach
Villa
Breakfast

What guests liked

  • The restaurant food options were perfect and the in-villa dining was also excellent. (4 reviews)
  • The pool and pool bar were great, and some rooms even had a private pool. (3 reviews)
  • The beach was clean, safe, and offered beautiful views with shallow waters suitable for all ages. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

This property surrounding environment is nature and tranquil, room is spacious and clean, with the helpful and courteous staffs, the resort stays are perfectly good and enjoyable, a place cannot miss in Bintan island.
2-night trip

10/10

Wonderful resort
2-night trip

10/10

Great experience as per usual. Wonderful staff who go the extra mile. Every day we have been wowed.
5-night trip

10/10

It's a nice resort, especially the beach is so shallow that it's safe for kids and adults too!
3-night trip

10/10

Beautiful spacious grounds, lovely attention to detail and the rooms are clean and large and well equipped. Great range of water sports and activities to keep the whole family happy. Really enjoyed our stay here.
5-night trip

8/10

Lovely hotel and services, staff are amazing but need more food variety
3-night trip

10/10

Unbelievably gorgeous place with wonderful staff and beautiful amenities. Highly recommend.
2-night trip

10/10

Very spacious room and staff were very friendly and helpful.
1-night trip

8/10

Love the room with the pool. Comfortable and clean. Walked the beach everyday. Enjoyed doing nothing(there were water activities but didin't try this time) Will visit again and planning to stay longer.
5-night trip

10/10

Tucked away sanctuary with a cozy environment and good service. Recommend this if you’d like to focus on exploring the resort, as the main attractions in Bintan are quite a distance away.
2-night trip

10/10

Friendly staff. Nice and well-maintained resort. Food is good. Games room needs some refurbishment.
2-night trip

10/10

Great location for family with wonderful and helpful staff :) thank you for a great stay!
3-night trip

2/10

Despite repeated apologies, no concrete action was taken to resolve the many issues we faced: cockroach in the room, someone else’s luggage in our space, water leakage that soaked my belongings, a door that wouldn’t close properly, and a very basic breakfast—with an extra charge of 10 SGD for a glass of fresh orange juice. Guest feedback seems ignored, and no compensation was offered. Very disappointing experience.
3-night trip

10/10

Great team members and outstanding services.
2-night trip

10/10

Friendly staff, a good place to spend a few days to relax.
2-night trip

10/10

a perfect weekend getaway! the staff is amazing, some much special thought. the bbq on the beach is really special. thanks for having us!!
2-night trip

10/10

Impeccable service and excellent in-villa dining.
2-night trip

10/10

Amazing staff that made us feel like this was home, room was massive and very comfortable. Such a wonderful retreat at the far end of the island.
2-night trip

10/10

Very helpful staff in a wonderful environment Really enjoyed our staff here
2-night trip

10/10

Awesome place with kids , nice and helpful staff
3-night trip

10/10

The staff were very friendly and could not do enough for us. We have no adverse comments
3-night trip

10/10

Peaceful, great for families
2-night trip

10/10

The environment was very comfortable, great beach view pool, and the service was amazing. While cleanliness wasnt exactly spotless, not a big deal but we expected better.
2-night trip

10/10

Warm friendly staff. Serene and relaxing.
2-night trip

10/10

Really enjoyed my stay!!! Everything was wonderful…room, food, and especially the staff. Thank you so much for your hospitality!!
3-night trip