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Civic Hotel Autograph Collection

4.0 star property
Surrey hotel with outdoor pool and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Civic Hotel Autograph Collection

Breakfast, lunch and dinner served
Room, 1 King Bed, Corner
Exterior
Meeting facility
Outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Electric vehicle charging point
    Electric vehicle charging point
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 8 meeting rooms
  • Terrace
Feel at home
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The price is AU$255
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Outdoor pool
Sheraton Vancouver Guildford Hotel
Pool
Spa
Pet-friendly
Parking available
8.8 out of 10, Excellent, (1002)
The price is AU$159
includes taxes & fees
1 Dec - 2 Dec
Sheraton Vancouver Guildford Hotel
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About the area

Map
13475 Central Avenue, Surrey, BC, V3T 0K2

What's nearby

  • Central City Shopping Centre - 4 min walk - 0.4 km
  • Holland Park - 11 min walk - 0.9 km
  • Guilford Town Centre - 4 min drive - 3.9 km
  • Hard Rock Casino Vancouver - 10 min drive - 9.8 km
  • Lougheed Town Centre - 13 min drive - 10.8 km

Getting around

  • Pitt Meadows, BC (YPK) - 26 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 35 min drive
  • Vancouver International Airport (YVR) - 38 min drive
  • Bellingham, WA (BLI-Bellingham Intl.) - 47 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 48 min drive
  • Coquitlam Central Station - 15 min drive
  • Port Coquitlam Station - 15 min drive
  • Pitt Meadows Maple Meadows Station - 19 min drive
  • Surrey Central Station - 3 min walk
  • King George Station - 12 min walk
  • Gateway Station - 14 min walk

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Trees Cheesecake and Organic Coffee - ‬3 min walk
  • ‪Big Star Sandwich Co - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Civic Hotel Autograph Collection

When visiting Surrey, Civic Hotel Autograph Collection is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Prado Cafe, which serves breakfast, lunch and dinner. A bar/lounge, a hot tub and a terrace are other highlights at this eco-friendly hotel. Fellow travellers love the helpful staff. Public transportation is only a short walk: Surrey Central Station is 3 minutes and King George Station is 12 minutes.

Languages

Arabic, English, Filipino, Hindi, Romanian

At a glance

Hotel size

  • 144 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • No cots (infant beds)

Pets

  • Pets allowed (2 total, up to 50 kg per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site self-parking (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)
  • Water dispenser

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (7978 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Terrace
  • An outdoor pool
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Prado Cafe – This coffee shop serves breakfast, lunch, dinner and light fare.
Dominion Bar & Kitchen – This restaurant specialises in local cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 500.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 27.00 for adults and CAD 15.00 for children

Renovations and closures

The following facilities or services will be unavailable from November 25 2024 to November 28 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 2 September to 3 September:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay

Parking

  • Self-parking costs CAD 20 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Does Civic Hotel Autograph Collection offer free cancellation for a full refund?
Yes, Civic Hotel Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Civic Hotel Autograph Collection?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM. The swimming pool will be unavailable from November 25 2024 to November 28 2024 (dates subject to change).
Are pets allowed at Civic Hotel Autograph Collection?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 kg per pet. There's a charge of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Civic Hotel Autograph Collection?
Yes. Self-parking costs CAD 20 per day. Electric car charging is available.
What are the check-in and check-out times at Civic Hotel Autograph Collection?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Civic Hotel Autograph Collection?
No, this hotel doesn't have a casino, but Hard Rock Casino Vancouver (10-min drive) and Starlight Casino (16-min drive) are both nearby.
What is there to do at Civic Hotel Autograph Collection and nearby?
Have fun with nearby activities such as cycling, hiking and kayaking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool.
Are there restaurants at or near Civic Hotel Autograph Collection?
Yes, Prado Cafe offers local cuisine.
What's the area around Civic Hotel Autograph Collection like?
Civic Hotel Autograph Collection is in City Centre, a short 3-minute walk from Surrey Central Station and 11 minutes' walk from Holland Park.

Civic Hotel Autograph Collection Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Carole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

jozelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Garry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philip, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel downtown Surrey
Great hotel, great staff, good location
Alastair, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chamnap, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

6/10 Good

3/5
Was advised to complimentary checkout at 2:30pm but day of manager said they charge after 12:30pm and thats the best they can do regardless of what receptionist offered
Bikram, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

rashid, 1-night trip
Verified Hotels.com guest review

2/10 Poor

abhikaran, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Always love staying here, very close to public transportation.
Neil, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Greg, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved it there the place was beautiful
Stephen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Monorme, 3-night trip
Verified Expedia guest review

8/10 Very good

Room didn't microwave, lighting was bad. Very dim.
Harveen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Tajinder, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel will be back soon. Staff was also very helpful and accommodating despite other reviews.
Mark, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Agyapal, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel
Great stay, very clean and well maintained. Service was great.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service and the staff was very polite and helpful.
Jhames, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Easy to catch a public transportation
John Yui Keung, 1-night trip
Verified Expedia guest review

8/10 Very good

Harneet, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raphael Castaneda and Maria, 2-night trip
Verified Expedia guest review