In the heart of Bilbao City Centre, BYPILLOW Amari offers a comfortable retreat. Relax in the library or take advantage of dry cleaning/laundry services, multilingual staff and concierge services. With free in-room WiFi and luggage storage available, guests can unwind knowing their needs are met.
Bilbao (YJI-Bilbao-Abando Train Station) - 13 min walk
Bilbao-Abando Station - 14 min walk
Bilbao Zabalburu Station - 17 min walk
Moyua Station - 5 min walk
Guggenheim Tram Stop - 6 min walk
Pio Baroja Tram Stop - 10 min walk
Restaurants
Amorino - 2 min walk
cokooncafe - 2 min walk
Sua San - 3 min walk
Buenas Vistas Terrace - 4 min walk
ARVO Coffee & Plants - 1 min walk
About this property
BYPILLOW Amari
BYPILLOW Amari puts you a short five-minute drive from San Mames Stadium and Guggenheim Museum Bilbao. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Moyua Station is 5 minutes and Guggenheim Tram Stop is 6 minutes.
Languages
English, French, German, Portuguese, Spanish
At a glance
DONE
Hotel size
28 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 18 per day)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
On-site garage
Off-site parking within 787 ft (EUR 18 per day)
DONE
Other information
Smoke-free property
No alcohol served on site
Property amenities
Food and drink
Coffee/tea in a common area
Room service
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Library
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Handrails in stairwells
Grab bar in shower
Room amenities
Be entertained
42-inch flat-screen TV
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Premium bedding
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Bulk dispenser for toiletries
Energy-saving switches
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between 1 October and 1 April.
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
Parking
Self-parking costs EUR 18 per day
Parking is available nearby and costs EUR 18 per day (787 ft away)
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Cosmov Bilbao Hotel
Cosmov Hotel
Cosmov Bilbao
Cosmov
Amari by Pillow
Cosmov Bilbao Hotel
BYPILLOW Amari Hotel
BYPILLOW Amari Bilbao
Cosmov Bilbao Hotel**
BYPILLOW Amari Hotel Bilbao
Frequently asked questions
Is BYPILLOW Amari currently open?
The property is closed between 1 October and 1 April.
Does BYPILLOW Amari offer free cancellation for a full refund?
Yes, BYPILLOW Amari does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at BYPILLOW Amari?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at BYPILLOW Amari?
Yes. Self-parking costs EUR 18 per day.
What are the check-in and check-out times at BYPILLOW Amari?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at BYPILLOW Amari?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (11-min walk) is nearby.
What's the area around BYPILLOW Amari like?
BYPILLOW Amari is in Bilbao City Centre, a short 5-minute walk from Moyua Station and 5 minutes' walk from Guggenheim Museum Bilbao.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
BYPILLOW Amari Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Museums
Restaurant
Value
Parking
Bus
Old town
What guests liked
Convenient and easy parking was available near the museum. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
26 May 2025
The staff were very helpful and friendly with lots of local knowledge
Peter
Peter, 2-night trip
10/10 Exceptional
8 Apr 2025
Excellent for the price.
Kent
Kent, 2-night trip
10/10 Exceptional
14 Nov 2024
Really lovely hotel, nice vibe
Suzie Q
Suzie Q, 2-night trip
10/10 Exceptional
2 Oct 2024
Great location, friendly and helpful staff
Fiona
Fiona, 1-night trip
8/10 Very good
3 Oct 2024
Really please with the location, so close to the Guggenheim and an easy walk to the old town.
Warren
Warren, 2-night trip
10/10 Exceptional
2 Nov 2024
Front desk staff were incredible! Housekeeping staff were very friendly and did an excellent job!
Sheldon
Sheldon, 5-night trip
8/10 Very good
3 Dec 2024
- Excellent location and staff
- Others are average.
Zheyi
Zheyi, 3-night trip
6/10 Good
16 Apr 2025
The location was great, and there was a supermarket and cafe nearby, so it was very convenient. The receptionist was very kind.
The bed was comfortable, neither too hard nor too soft.
The only thing that bothered me was that there was quite a bit of noise. I was woken up at around 4am by the sound of the plumbing. There was also a slight smell coming from the drains.
Other than that it was a comfortable stay!
Emiko
Emiko, 1-night trip
10/10 Exceptional
11 May 2024
Great location, cleaning and the staff really nice and helpfully
Manuel
Manuel, 2-night trip
6/10 Good
11 Apr 2025
Strange sounds when shower and toilet used, could also hear this from other rooms. No luggage racks. Large room, basic and needed dusting. Walking distance to Guggenheim. Shuttle bus to airport 2 mins away
Zillah
Zillah, 1-night trip
10/10 Exceptional
4 June 2024
Sightseeing Base
Hotel is functional, clean & super convenient for sightseeing.
Michael
Michael, 1-night trip
10/10 Exceptional
5 June 2024
Property is very close to Guggenheim Museum and also the Bellas Artes Museum. Surrounded by very good eateries.
Ann
Ann, 2-night trip
10/10 Exceptional
10 Sept 2024
Nice and clean. Perfect location.
Steve
Steve, 2-night trip
10/10 Exceptional
13 Dec 2024
Room is simple and clean. The closet is well organized and prepared. Very reasonable price. Above all, all staff were super nice. They gave me information that I needed.
Juri
Juri, 2-night trip
10/10 Exceptional
19 Oct 2023
Loved the stay, and the area. Both the desk clerks were very helpful!
Verified traveller
3-night trip
10/10 Exceptional
25 May 2024
Close to Guggenheim and Bellas Artes museums. Very walkable to Old town
Ann
Ann, 1-night trip
10/10 Exceptional
27 July 2024
Very nice
Nice hotel with very friendly and helpful staff. I had a wonderful stay. Thank you.
Jan-Olov
Jan-Olov, 5-night trip
10/10 Exceptional
18 Oct 2024
Some rooms need refresh and the water pumps make noise but very comfortable, close to everything and we dosing hear the noise from the street.
Edith
Edith, 4-night trip
10/10 Exceptional
19 Apr 2024
Great budget choice
Great budget option! Room was pleasant and comfortable, while being well located.
Craig
Craig, 1-night trip
10/10 Exceptional
2 Nov 2023
Very comfy and close to the Guggenheim
Neil
Neil, 1-night trip
10/10 Exceptional
27 May 2023
Good hotel
Very nice staff.
Ann
Ann, 2-night trip
10/10 Exceptional
24 July 2023
No problem at check in or check out, friendly staff and everything is clean! Great value hotel
Patric
Patric, 6-night trip
10/10 Exceptional
23 June 2023
Nice big comfortable bed:) clean snd quiet room.
Keit
Keit, 1-night trip
10/10 Exceptional
28 Nov 2022
Great location for Guggenheim!
Sarah
Sarah, 2-night trip
8/10 Very good
27 July 2024
A nice hotel with really wonderful and helpful staff which increases its appeal. The rooms are nice enough, though a little tired, they could do with a paint refresh and also the plumbing needs to be looked at as it made a loud noise when you use the water or flush the toilet. The location is excellent and lots of amenities and restaurants nearby. Great for a couple of days stay to explore Bilbao