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Axel Hotel San Sebastián - Adults Only

4.0 star property
Adults-only hotel in San Sebastián Centro with spa and bar/lounge

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Axel Hotel San Sebastián - Adults Only

Photo gallery for Axel Hotel San Sebastián - Adults Only

Interior entrance
Seasonal outdoor pool
Axel Premium Superior
Daily buffet breakfast (EUR 16 per person)
Lobby

Overview of Axel Hotel San Sebastián - Adults Only

8.6

Fabulous

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
Map
Calle Amara 26, San Sebastián, 20006
Main amenities
  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Bar/lounge
  • Coffee shop/cafe
  • Terrace
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Axel Premium

Minibar, in-room safe, blackout curtains, soundproofing

Axel Premium

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City

Axel City

Axel City

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Suite

Minibar, in-room safe, blackout curtains, soundproofing

Axel Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Minibar, in-room safe, blackout curtains, soundproofing

Executive Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Axel Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Single

Axel Single

Axel Single

  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Large Single Bed

View all photos for Axel Premium Superior

Terrace/patio

Axel Premium Superior

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In San Sebastián Centro
  • Bay of Biscay - 2 min drive
  • Concha Beach - 5 min drive
  • Donostia-San Sebastian Aquarium - 7 min drive

Getting around

  • San Sebastian (EAS) - 23 min drive
  • Biarritz (BIQ-Pays Basque) - 40 min drive
  • Bilbao (BIO) - 64 min drive
  • San Sebastian Amara Station - 4 min walk
  • Donostia-San Sebastián Station - 12 min walk
  • San Sebastian (YJH-San Sebastian-Donostia Train Station) - 12 min walk

Restaurants

  • Borda Berri - 18 min walk
  • Atari Gastroteka - 17 min walk
  • La Madame - 5 min walk
  • Crucina - 18 min walk
  • Bar Sport - 19 min walk
Map

About this property

Axel Hotel San Sebastián - Adults Only

When visiting San Sebastián, Axel Hotel San Sebastián - Adults Only is a great choice to consider. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials or body scrubs. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this upmarket hotel.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) are not allowed

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 25 per day)
  • On-site parking is limited

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–11:00 AM
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Refundable deposits

  • Deposit: EUR 150 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Bar/Lounge
  • Dining venue
  • Swimming pool
The following facilities are closed on Monday:
  • Full-service spa

Parking

  • Self-parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Axel Sebastian Sebastian
Axel Hotel San Sebastián Adults Only
Axel Hotel San Sebastián - Adults Only Hotel
Axel Hotel San Sebastián - Adults Only San Sebastián
Axel Hotel San Sebastián - Adults Only Hotel San Sebastián

Frequently asked questions

Does Axel Hotel San Sebastián - Adults Only offer free cancellation for a full refund?
Yes, Axel Hotel San Sebastián - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Axel Hotel San Sebastián - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Axel Hotel San Sebastián - Adults Only?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Axel Hotel San Sebastián - Adults Only?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Axel Hotel San Sebastián - Adults Only?
Yes. Self-parking costs EUR 25 per day. Parking spaces may be limited.
What are the check-in and check-out times at Axel Hotel San Sebastián - Adults Only?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Axel Hotel San Sebastián - Adults Only?
No, this hotel doesn't have a casino, but Casino Kursaal (15-min walk) is nearby.
What is there to do at Axel Hotel San Sebastián - Adults Only and nearby?
Axel Hotel San Sebastián - Adults Only has a spa and a seasonal outdoor pool, as well as a 24-hour fitness centre.
What's the area around Axel Hotel San Sebastián - Adults Only like?
Axel Hotel San Sebastián - Adults Only is a short 4-minute walk from San Sebastian Amara Station and 6 minutes' walk from Concha Promenade.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Great hotel in a great location. Very friendly staff. Clean and updated room. Large breakfast buffet.
JONATHAN, 7-night business trip
Verified Hotels.com guest review

6/10 Good

Poor room
Very poorly designed room with no space to store any clothes
David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recommended
Great hotel, great amenities. Staff was helpful. The only downside was the size of the room but beside that, we had a great time
theo, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Could be perfect
This is a lovely hotel in a quiet but convenient area of the city. Excellent service and great breakfast No issues other than some noise through the night from inconsiderate guests but that’s just bad luck I suppose
Elizabeth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ann, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Khalid, 2-night trip
Verified Hotels.com guest review

6/10 Good

Ok but too expensive
Ok but lacking some basics for a pretty expensive hotel - extra fee for bathrobe is not ok - tissue missing in the bathroom - breakfast wasn’t great - no heated pool
Claus, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Loved the hotel - parking a bit of a muddle and unclear at booking stage that there is not enough parking on site and that a slightly complicated remote system has to be used. Room v thoughtful and pleasant- woukd have loved giant square cushions added to bed for reading in bed as pillows disappear into the shelf! But great having iron and board and lots goodies.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great stay
Julianna, 3-night romance trip
Verified Expedia guest review