Hotel Gran Bilbao

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Overview of Hotel Gran Bilbao

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Hotel Gran Bilbao

4.0 star property
Riverfront hotel with conference center, near Diocesan Museum of Sacred Art

9.0/10 Superb

887 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$101
Price available on 1/11/2022
Indalecio Prieto Hiribidea, 1, Bilbao, Vizcaya, 48004
Main amenities
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Conference center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Computer station
  • Snack bar/deli
  • Vending machine
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Santutxu
  • Guggenheim Museum Bilbao - 38 min walk

Getting around

  • Bilbao Airport (BIO) - 19 min drive
  • Vitoria (VIT) - 38 min drive
  • Bilbao La Pena Station - 22 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 23 min walk
  • Bilbao Ollargan Station - 23 min walk
  • Atxuri Tram Station - 9 min walk
  • Basarrate Station - 9 min walk
  • Ribera Tram Stop - 12 min walk

About this property

Hotel Gran Bilbao

4-star hotel in the heart of Santutxu
Laundry facilities, car rentals on site, and a gym are just a few of the amenities provided at Hotel Gran Bilbao. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and bicycle parking
  • A ballroom, a water dispenser, and smoke-free premises
  • Concierge services, meeting rooms, and bicycle tour information
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All guestrooms at Hotel Gran Bilbao boast comforts such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the comfortable, spacious rooms at the property.
More conveniences in all rooms include:
  • Art supplies and free infant beds
  • Bathrooms with tubs or showers and hair dryers
  • Wardrobes/closets, heating, and desks


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 202 rooms
  • Arranged over 8 floors


  • Check-in time from 2 PM - 2:00 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (2 per room)*
  • Restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 16 per day)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free
  • Children's games
  • Art supplies

What to do

  • Bicycle tour information
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (19375 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Electric bike charging stations
  • Bike cleaning


  • 1 building/tower
  • Television in common areas
  • Fitness center
  • Bicycle parking


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower


  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service


  • In-room safe
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18.50 for adults and EUR 9 for children (approximately)


  • Pets are allowed for an extra charge of EUR 20 per pet, per night


  • Self parking costs EUR 16 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Bilbao Gran Hotel
Gran Hotel Bilbao
Hotel Gran Bilbao Sercotel
Hotel Sercotel Gran Bilbao
Sercotel Bilbao Gran
Sercotel Bilbao Hotel
Sercotel Gran Bilbao
Sercotel Gran Hotel Bilbao
Sercotel Hotel Bilbao
Sercotel Gran Bilbao Hotel Bilbao
Hotel Sercotel Gran
Sercotel Hotel Gran
Hotel Gran Bilbao Hotel
Hotel Gran Bilbao Bilbao
Hotel Gran Bilbao Hotel Bilbao

Frequently asked questions

Does Hotel Gran Bilbao offer free cancellation for a full refund?
Yes, Hotel Gran Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Gran Bilbao?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel Gran Bilbao on 1 Nov 2022 start from AU$101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Gran Bilbao?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Gran Bilbao?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of EUR 20 per pet, per night.
Is parking offered on site at Hotel Gran Bilbao?
Yes. Self parking costs EUR 16 per day.
What are the check-in and check-out times at Hotel Gran Bilbao?
You can check in from 2 PM - 2:00 AM. Check-out time is noon.
Is there an onsite casino at Hotel Gran Bilbao?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (14-min drive) is nearby.
What is there to do at Hotel Gran Bilbao and nearby?
Have fun with nearby activities like cycling, hiking, and mountain climbing. Hotel Gran Bilbao also has a fitness center.
Are there restaurants at or near Hotel Gran Bilbao?
Yes. Nearby restaurants include Bar restaurante Lapiko (6-min walk), Miren Itziar (7-min walk), and Arandia (8-min walk).
What's the area around Hotel Gran Bilbao like?
Hotel Gran Bilbao is located by the river in Santutxu, a short 9-minute walk from Atxuri Tram Station and 8 minutes' walk from Bay of Biscay.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Very tourist-friendly hotel
Second stay at HGB. An excellent all-round hotel. My only disappointment was that I couldn’t get a room upgrade. I was told that the hotel was fully booked.
Etienne, 3-night trip
Verified guest review

8/10 Very good

David Jones, 2-night trip
Verified guest review

10/10 Exceptional

Wonderful hotel
What a wonderful hotel in a very quiet area. The staff was professional and friendly. The breakfast was delicious with a lot of choice. Close to the museum in a very nice neighborhood.
Jennifer, 2-night business trip
Verified guest review

8/10 Very good

Faisal, 1-night trip
Verified guest review

10/10 Exceptional

Hrafnhildur Una, 1-night trip
Verified guest review

10/10 Exceptional

Peter, 1-night trip
Verified guest review

10/10 Exceptional

Hotel muy bueno en Bilbao
Es un hotel muy cómodo, moderno y muy bien ubicado. Linda vista. Amplio estacionamiento (caro) y comedor. Personal muy amable y colaborador.
Eric German, 2-night trip with friends
Verified guest review

10/10 Exceptional

Sara, 1-night trip
Verified guest review

8/10 Very good

Francisco, 1-night business trip
Verified guest review

8/10 Very good

Very please with our choice of hotel
Friendly and helpful staff. Hotel very clean and spacious. Great choice of breakfast. Will definitely stay there again.
Marie, 3-night trip
Verified guest review