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Crew Express Hotel

3.0 star property
Medan hotel with restaurant

Photo gallery for Crew Express Hotel

Lobby
Exterior
Lobby sitting area
Business Room
Lobby sitting area
At Crew Express Hotel, in the heart of the business district, start your day with a delicious breakfast buffet and take advantage of an Indonesian restaurant. Relax at the rooftop terrace or unwind with spa services like a rejuvenating massage. With high-speed WiFi, a coffee shop/cafe and game room to keep you entertained.

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Free breakfast
  • Non-smoking
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Rooftop terrace
  • Free airport shuttle
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Arcade/games room
  • Snack bar/deli
  • Water dispenser

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Lift
The current price is AU$23
includes taxes & fees
24 June - 25 June

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Business Room

Business Room

Business Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Bidet
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Bidet
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Jl. Arteri Kuala Namu No. 19, Deli Serda, Medan, North Sumatra, 20371

What's nearby

  • Medan Mall - 19 min drive - 18.3 km
  • Great Mosque of Medan - 19 min drive - 17.9 km
  • Grand City Hall - 20 min drive - 19.8 km
  • Maimun Palace - 20 min drive - 18.3 km
  • Sun Plaza - 21 min drive - 20.9 km

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 15 min drive
  • Bandar Khalipah Station - 14 min drive
  • Bandara Kualanamu Station - 16 min drive
  • Bandara Kualanamu Station - 16 min drive
  • Free airport shuttle

Restaurants

  • ‪Ayam penyet cindelaras - ‬3 min drive
  • ‪PappaRich - ‬5 min drive
  • ‪D'raja Coffee Hub KNO - ‬5 min drive
  • ‪Kopi Sadis - ‬10 min drive
  • ‪KFC - ‬5 min drive

About this property

Crew Express Hotel

Take in the views from the rooftop terrace when you stay at Crew Express Hotel. Free perks include WiFi, an airport shuttle and buffet breakfast daily between 6:00 AM and 10 AM. Other highlights include a snack bar/deli and a terrace.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • Free off-site parking within 7 ft
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 2016
  • Rooftop terrace
  • Television in common areas
  • Arcade/games room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • At least 80% of lighting from LEDs
  • Water dispenser

Accessibility

  • Lift
  • Lift door width (centimetres): 88
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 61
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 76
  • Visual doorbell notification
  • Lever door handles

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Access via exterior corridors
  • LED light bulbs
  • Water-efficient toilets only

Fees & policies

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Crew Hotel KNO Medan
Crew Hotel KNO
Crew KNO Medan
Crew KNO
KNO Hotel Medan
KNO Hotel
KNO Medan
The Crew Hotel KNO
The KNO Hotel
CREW EXPRESS HOTEL Hotel
CREW EXPRESS HOTEL Medan
CREW EXPRESS HOTEL Hotel Medan

Frequently asked questions

Does Crew Express Hotel offer free cancellation for a full refund?

Yes, Crew Express Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crew Express Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Crew Express Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Crew Express Hotel?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Crew Express Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Crew Express Hotel and nearby?

Crew Express Hotel has an arcade.

Are there restaurants at or near Crew Express Hotel?

Yes, Laurence Cafe offers Indonesian cuisine.

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Crew Express Hotel Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Simple but clean and quiet. Quick taxi trip to airport and attractions. Highpoint: The staff. So friendly and helpful and fun to talk to. Would go back in a heartbeat!
5-night trip

8/10

To mutch traffic verry noice in the nighttime
1-night trip

8/10

Price was very reasonable but the hotel is a little tired. It was clean but could do with updating.
1-night trip

8/10

When I went to my room there was someone 's luggage there. The staff were very accommodating and gave me a different room right away. The airport shuttle came at 3:00 am, they have shuttles only at specific times. Not much to do in the immediate area but a good place to stay as a transit hotel.
2-night trip

8/10

Restaurant here is not in service as advertised. There is a stand outside selling nasi goreng and mae goreng (walk out and go right) very delicious and the family was so nice and appreciated the sales. The shuttle is very inconvenient times and we had a four hour gap and there seemed to be no wiggle room so we paid for a grab instead. Water fill stations were good otherwise very bare accomodations. They say there is a rooftop terrace on here and there is nothing of the sort, I think they mean ground floor terrace which had lots of tables
1-night trip

8/10

Billig hotell i nærheten av flyplassen med inkludert flyplasstransport.
1-night trip

2/10

Alles riecht Zigaretten! Im Zimmer darf geraucht werden, daher stinkt es überall. Im Flur läuft die ganze Nacht Musik.
1-night trip

8/10

Für eine Nacht vor einem frühen Flug sehr gut! Kostenloser Transfer und Frühstück alles gut!
1-night trip

10/10

3-night trip

8/10

スタッフはフレンドリーで良かったのですが、部屋がタバコ臭かったのが残念でした。
1-night trip

10/10

It was a great place except for the fact I paid extra for breakfast but had to pay for very expensive coffee.
1-night trip

2/10

We tried to order room service which took 2 hours to get to us. The more worrying thing was at 4.30am a man somehow unlocked the door and came into our room, on asking reception they did not care or seem to see what the problem was... 2 females in a room and this happened with no care. I wouldn't recommend booking here at all
This review was submitted before 2018 and has not been verified.

8/10

A good overnight stay close to the airport. Nothing else to do in the neighbourhood. Very nice breakfast. Disappointed that there was no free shuttle from airport which I thought there was going to be when I booked the hotel. I sent an email to the hotel on the day we were to arrive and was told that the shuttle was only available for going from the hotel to the airport. So we had to take a taxi.
1-night trip
This review was submitted before 2018 and has not been verified.

2/10

did not have most things on menu, over charged me on ordering almost each time I ordered
1-night trip
This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

2/10

not clean, Breakfast not Good, location not good middle of highway, Staff can't speak good English, difficult to communicate.