Paisii Hilendarski Historical Center - 9 min walk - 0.8 km
Ski Bansko - 30 min drive - 7.2 km
Getting around
Sofia (SOF) - 140 min drive
Train station drop-off (surcharge)
Casino shuttle (surcharge)
Restaurants
Baba Vuno - 4 min walk
Chateau Antique - 7 min walk
Stone Flower Barbeque - 2 min walk
Пирин 75 - 1 min walk
Five M - 4 min walk
About this property
Kap House Hotel
A great choice for a stay in Bansko, Kap House Hotel features a winery where you can enjoy a glass of local wine. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. An indoor pool, a hot tub and a sauna are other highlights.
Languages
Bulgarian, English, German, Macedonian, Russian
At a glance
Hotel size
26 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets stay for free (1 total, up to 3 kg per pet)
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (EUR 6 per stay; includes in/out privileges)
On-site parking is limited
Transfers
Train station drop-off
Off-site
Casino shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Coffee shop
Room service (limited hours)
Travelling with children
Babysitting (surcharge)
What to do
Bike rentals nearby
Horse riding nearby
Downhill skiing nearby
Snowboarding nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Ski storage
Facilities
1 building/tower
Built in 2007
ATM/banking
Library
Fireplace in reception
Television in common areas
An indoor pool
Spa services
Hot tub
Sauna
Winery on-site
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Electric kettle
Dressing gowns
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
Energy-saving switches
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages and sports massages.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 7 for adults and EUR 4 for children
Casino shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Parking
Uncovered self-parking costs EUR 6 per stay with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Kap House Hotel Bansko
Kap House Bansko
Kap House
Kap House Hotel Hotel
Kap House Hotel Bansko
Kap House Hotel Hotel Bansko
Frequently asked questions
Is there a pool at Kap House Hotel?
Yes, there's an indoor pool.
Are pets allowed at Kap House Hotel?
Yes, pets stay for free, with a limit of 1 total and maximum weight of 3 kg per pet.
Is parking offered on site at Kap House Hotel?
Yes. Self-parking costs EUR 6 per stay. Parking spaces may be limited.
What are the check-in and check-out times at Kap House Hotel?
Check-in start time: 2:30 PM; check-in end time: 10:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Kap House Hotel and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and horse riding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Kap House Hotel also has a winery and a sauna.
Are there restaurants at or near Kap House Hotel?
Yes, there's an on-site restaurant.
What's the area around Kap House Hotel like?
Kap House Hotel is in the heart of Bansko, a short 5-minute walk from Bansko Ski Resort and 5 minutes' walk from Vihren.
Kap House Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Very good
11 Aug 2024
I liked the spa. The location was perfect.
The breakfast though was average
Kostas
Kostas, 2-night family trip
Verified Expedia guest review
6/10 Good
24 Jan 2024
Kap House is lovely but don’t go to Bansko
Kap House is lovely but don’t go to Bansko.
We have been to Bansko 6 times but unfortunately it will be our last. The queues for the gondola were terrible, we had to pay for a minibus on our 2nd day or it would literally have taken hours to get up the mountain. Several of the runs were closed (including some at the top of the mountain), it's too busy for the runs that are open even out of high season and it isn't as cheap as it used to be. The old part of town is still very nice, the hotel was great and the people friendly. If you do go to Bansko stay at the Kap House.
C
C, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Aug 2023
The staff was very helpful, room neat and clean, location great, continental breakfast -very good and cattered personally for you. The hotel exceeded my expectations.
Gueorgui
Gueorgui, 1-night trip
Verified Expedia guest review
8/10 Very good
13 Mar 2020
Good location and very nice room
The room was very big, the location is great, around 5 minutes walk to to the gondola.
Breakfest wasn't much but it was very affordable so it was fine. There is a great Jacuzzi available.
Ski room is on the smaller size and could use frw more shoes dryers - available only for 4 pairs.
Yaron
Yaron, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Mar 2020
Great location, comfy beds, and fabulous restaurant with 20% off. Amazing value, 10min walk to the Gondola. Lion bar 4 paces away, great find.
Verified traveller
7-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Feb 2020
Michael
Michael, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Mar 2019
Excellent hotel with spa
Very nice hotel with excellent spa, sauna, Jacuzzi, small pool. Economy room on a 3rd floor was adequate for me as a solo skier/traveler, but for a couple I would suggest to book a standard room with the balcony. People there are very nice and helpful, and it's only about 6 min walk from the gondola. Internet was very good.
Viktor
Viktor, 6-night trip
Verified Hotels.com guest review
8/10 Very good
2 Feb 2019
basic hotel 5 mins walk from the gondola
Kap House is a good basic hotel close to the slopes on the Main Street - the rooms were cleaned everyday and fresh towels provided. The breakfast is an additional +7BGN per person per day, very convenient but you could find better value and quality outside. The spa facilities are ok, the changing rooms are very basic and the pool/jacuzzi area smelt like oil from the kitchens most days which was a bit off putting, sauna was all fine. The ski equipment store/dry room near the reception was very useful.
Francesca
Francesca, 5-night romance trip
Verified Hotels.com guest review
8/10 Very good
14 Jan 2019
more than avarge, good value for money
nice spa, ok service, breakfest was a little weak no coffee, great location, beds werent that comfy, weak wifi
Daniel
Daniel, 3-night romance trip
Verified Hotels.com guest review
8/10 Very good
29 Sept 2018
Very nice service. Helping in the stairs.
Olga
Olga, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
26 Mar 2018
Great value for money
4 young lads at end of season skiing holiday. Great location to slopes and restaurants. Room and hotel had everything we needed. Would stay here again if we were to return.
Lloyd
Lloyd, 6-night trip
Verified Expedia guest review
8/10 Very good
26 Jan 2018
Hotel was great for what we needed it for
Good position for gondola approximately 5 min walk. Good bars and restaurants near by, loins bar just outside hotel and ginger restaurant which is close by did good food and drinks. Hotel was perfect for what we needed it for and would use again
chef
chef, 4-night trip
Verified Expedia guest review
8/10 Very good
1 Mar 2017
Great hotel, highly recommended if you want value for money
Verified traveller
Verified Expedia guest review
6/10 Good
21 Dec 2022
Veneta
Veneta, 2-night trip
Verified Hotels.com guest review
8/10 Very good
6 Feb 2020
The shower must be repaired. Not possible to lock door with second lick due to no hole in frame for slide.
Kjell Arne
Kjell Arne, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Mar 2019
Kap House is value for money ...
Friendly and helpful staff. Easy check in. Walking distance to gondola ski lift. Restaurant of the hotel has lots of choice and is open late. Room was spacious with a good shower and good wifi connection. Overall look is a bit old fashioned but don't have a problem with that. I haven't seen a lift in the hotel so if you stay on the 3th floor ... If we would go back to Bansko we 'll stay again in Kap House !
Brent
Brent, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
3 Aug 2018
Sehr empfehlenswert
Ein sehr schönes Hotel in einer wunderschönen Umgebung. Das Hotel ist zentral gelegen, das Zimmer war sauber und freundlich eingerichtet. Das Personal immer freundlich und zuvorkommend. Wir werden bestimmt wieder dort buchen!
Katja
Katja, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Feb 2018
Αρκετά καλό σαν σύνολο, πολύ βολική η τοποθεσία του και καθαρά δωμάτια.
Το wifi μπορεί να παρουσιάσει κάποιες φορές πρόβλημα.
Εύκολο parking ακριβώς μπροστά στην είσοδο.
Στα συν, επιπλέον έκπτωση εαν επιλέξετε για φαγητό το εστιατόριο που υπάρχει στο ισόγειο, το οποίο είναι και από μόνο του μια ξεχωριστή επιλογή ως κατάστημα.
SOULTANA
Verified Hotels.com guest review
8/10 Very good
27 Sept 2017
God beliggenhed
Godt og billigt hotel som ligger fint i byen
Not Provided
Not Provided, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
7 Aug 2017
Nous avons réservé la dernière chambre disponible.Accueil très très sympa. Jacuzzi, sauna et petits ronds dans la piscine intérieure avant d'aller au festival à deux pas. Nous avons passé une nuit calme. Petit déjeuner simple mais bon. Une bonne adresse...
laetitia
laetitia, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
18 Mar 2017
Приятным бонусом оказалась 20% скидка в ресторане "веранда" находящемся на первом этаже.
Отель находится на центральной улице Банско. В непосредственной близости от баров, поэтому спать с открытым окном не получалось из-за шума.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
9 Mar 2017
Отель хороший но до подъемника далековато. Цена хорошая. Вобщем все понравилось. Люди хорошие, работники отеля.