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Sheraton Makkah Jabal Al Kaaba Hotel

5.0 star property
Luxury hotel with 2 restaurants, near Great Mosque of Makkah

Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

Front of property
Exterior
Reception
Pillow-top beds, minibar, in-room safe, desk
Executive Suite, 1 Bedroom | Living room

Reviews

8.6 out of 10
Excellent
Located in the heart of Makkah, Sheraton Makkah Jabal Al Kaaba Hotel offers a luxurious retreat with two restaurants serving local and international cuisine. Unwind in the garden or take care of work at the business center, then connect to WiFi and explore nearby Abraj Al-Bait Towers.

Popular amenities

  • Non-smoking
  • Connecting rooms available
  • Free WiFi
  • Internet access
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is AU$188
includes taxes & fees
6 May - 7 May

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Traditional Room, 2 Single Beds

Pillow-top beds, minibar, in-room safe, desk

Traditional Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Pillow menu
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking, Executive Level

Pillow-top beds, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Non Smoking, Executive Level

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Fridge
LED TV
Pillow menu
Pillow-top bed
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 3 Single Beds

Traditional Room, 3 Single Beds

Traditional Room, 3 Single Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Pillow-top bed
Private bathroom
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Suite, 1 Bedroom

Pillow-top beds, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 59 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite, 1 Bedroom

40-inch LED TV with cable channels, TV

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 115 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Single Beds, Tower

Pillow-top beds, minibar, in-room safe, desk

Suite, 2 Single Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 81 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
  • 68 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, 1 Double Bed, Tower

2 restaurants, breakfast, lunch served; local and international cuisine

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 175 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Pillow-top beds, minibar, in-room safe, desk

Superior Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Single Beds, Tower

Lounge

Suite, 2 Single Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 80 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Pillow-top beds, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Fridge
LED TV
Pillow menu
Pillow-top bed
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, 2 Single Beds

Pillow-top beds, minibar, in-room safe, desk

Traditional Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Pillow-top bed
Hairdryer
Designer toiletries
  • Sleeps 2
  • 2 Single Beds

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The price is AU$163
includes taxes & fees
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About the area

Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231

What's nearby

  • Great Mosque of Makkah - 6 min walk - 0.6 km
  • King Fahad Gate - 10 min walk - 0.9 km
  • Well of Zamzam - 11 min walk - 1.0 km
  • Kaaba - 12 min walk - 1.0 km
  • Abraj Al-Bait Towers - 12 min walk - 1.1 km

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 67 min drive
  • Makkah Station - 14 min drive

Restaurants

  • ‪Executive Lounge - ‬15 min walk
  • ‪الشبيكة كوفي - ‬4 min walk
  • ‪الملتقى لاونج - ‬15 min walk
  • ‪Student Biryani - ‬10 min walk
  • ‪سوفليه شهار - ‬10 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

Sheraton Makkah Jabal Al Kaaba Hotel puts you in a great location, within a 15-minute walk of Great Mosque of Makkah and Kaaba. Guests looking for a bite to eat can visit Chocolate Lounge, one of 2 restaurants, which serves local and international cuisine. This luxurious hotel is also within a 15-minute walk of Well of Zamzam and Abraj Al-Bait Towers. Fellow travellers say great things about the helpful staff.

Languages

Arabic, English, Hindi, Indonesian, Urdu

At a glance

DONE

Hotel size

    • 412 rooms
    • Arranged over 24 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 5 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Couples wishing to share a room must provide proof of marriage
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting room
  • Conference space (161 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Grab bar in shower
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Chocolate Lounge – This café specialises in local and international cuisine.
Asia Restaurant – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Al Firdous Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for SAR 75 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately SAR 95 for adults and SAR 47.5 for children

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002512

Also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah

Frequently asked questions

Does Sheraton Makkah Jabal Al Kaaba Hotel offer free cancellation for a full refund?

Yes, Sheraton Makkah Jabal Al Kaaba Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sheraton Makkah Jabal Al Kaaba Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sheraton Makkah Jabal Al Kaaba Hotel?

Sorry, there's no on-site parking at Sheraton Makkah Jabal Al Kaaba Hotel.

What are the check-in and check-out times at Sheraton Makkah Jabal Al Kaaba Hotel?

Check-in start time: 4 PM; check-in end time: 5 PM. Check-out time is noon.

What is there to do at Sheraton Makkah Jabal Al Kaaba Hotel and nearby?

Sheraton Makkah Jabal Al Kaaba Hotel has a garden.

Are there restaurants at or near Sheraton Makkah Jabal Al Kaaba Hotel?

Yes, there are 2 on-site restaurants, featuring local and international cuisine.

What's the area around Sheraton Makkah Jabal Al Kaaba Hotel like?

Sheraton Makkah Jabal Al Kaaba Hotel is in the heart of Makkah, a short 6-minute walk from Great Mosque of Makkah and 12 minutes' walk from Kaaba.

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Sheraton Makkah Jabal Al Kaaba Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Bridges
Walking
Lobby
Bed
Mosques
Apartment

What guests liked

  • Breakfast was a highlight, with excellent options and a great selection. (5 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

the hotel itself is very good and the staff are so so cooperative The only drawback was the distance you have to walk to haram with the high ramp
Ali, 2-night trip

8/10 Very good

Good hotel but too far for my liking. Also has a steep climb to the hotel making it hard to walk to it everytime
Syed, 3-night trip

10/10 Exceptional

Excellent

Close to the HARAM , GREAT STAFF.
Mohamed, 1-night trip

8/10 Very good

Nice
shaheed, 2-night trip

10/10 Exceptional

Perfect stay.
Salma, 3-night trip

10/10 Exceptional

Good stay for the price
Fatima, 2-night trip

10/10 Exceptional

Very nice staff and good options for breakfast. Would definitely stay here again
Ahmad, 6-night trip

10/10 Exceptional

Close proximity to the masjid
Yasir Mohammad, 3-night trip

10/10 Exceptional

We were very pleased with our stay. Your staff is very helpful and friendly. The facilities are also great. I would like to mention that our room service person, Mizanur Rahman, was very helpful! He constantly helped me and family with our requests and was always very accommodating. Thanks Miza and Sheraton Staff!
Nabil, 4-night trip

8/10 Very good

The room was very clean. Staff was very friendly and it’s very near to Haram. But the only reason is that there is a slop due to my health condition it was hard for me to walk on that slope. I really appreciate friendly and clean environment of Sheraton hotel
Riasat, 4-night trip

8/10 Very good

Very good
Moh'd, 6-night trip

10/10 Exceptional

Outstanding Supporting service
MONA, 1-night trip

8/10 Very good

Excelent room cleaning. Many thanks to Ali Hussain for keeping room clean.
Hocine, 5-night trip

10/10 Exceptional

The best staff I have ever seen specially the ladies at reception and the young man called seff Islam who cleans rooms
Mohamed, 4-night trip

8/10 Very good

Very nice hotel would definitely stay again.
Ali, 5-night trip

10/10 Exceptional

Staffs were great and Helpful.
abbas, 1-night trip

10/10 Exceptional

Excellent staff and great location
lukman, 3-night trip

10/10 Exceptional

Amazing area and staff, hotel is c clean, food is delicious
Nashwa, 2-night trip

10/10 Exceptional

Good service
Mohammed, 1-night trip

10/10 Exceptional

It’s amazing. Great service great location. Overall all staff are great. Specially 7th floor service big Mizan did great service.
Masud, 3-night trip

10/10 Exceptional

Excellent
Bandegne, 1-night trip

10/10 Exceptional

Very pleasant stay and great location for visiting the Haram. Happy to stay at the hotel when we next visit.
Zahid, 3-night trip

10/10 Exceptional

Staff were welcoming, helpful, and friendly Clean Room, Comfortable and well-equipped 5 -7 mins to walk for Haram highly recommend this place.
ibrahim, 4-night trip

10/10 Exceptional

Excellent Stay

Overall good experience. Just a bit foul smells in the washroom. Due to mosque construction around, its challenging to book Uber.
4-night trip

10/10 Exceptional

Construction noise from 7am to 7pm for surrounding area
Mazhar, 2-night trip