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Four Points by Sheraton Surabaya, Tunjungan Plaza

4.0 star property
Escape to an oasis amidst city bustle. From relaxing by the pool to indulging in retail therapy at Tunjungan Plaza Mall.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Surabaya, Tunjungan Plaza

Exterior
Outdoor pool, pool umbrellas, pool loungers
BBQ/picnic area
Hallway
Lobby lounge, pool views, open daily

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Connecting rooms available
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 8 meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is AU$122
includes taxes & fees
17 Jan - 18 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Premium)

Room, 1 King Bed (Premium)

Room, 1 King Bed (Premium)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Doubletree By Hilton Surabaya

Pool
Airport transfer
Free parking
Internet access
9.4 out of 10, Exceptional, (74)
The price is AU$113
includes taxes & fees
31 Jan - 1 Feb
Doubletree By Hilton Surabaya
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About the area

Map
Jl Embong Malang 25 - 31, Tunjungan Plaza, Surabaya, East Java, 60261

What's nearby

  • Tunjungan Plaza - 1 min walk
  • Surabaya Plaza Shopping Mall - 16 min walk
  • Grand City Surabaya - 17 min walk
  • Pasar Atum Mall - 4 min drive
  • Chinatown - 5 min drive

Getting around

  • Surabaya (SUB-Juanda) - 40 min drive
  • Tandes Station - 21 min drive
  • Surabaya Pasar Turi Station - 25 min walk
  • Surabaya Gubeng Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Toby’s Estate - ‬1 min walk
  • ‪Thai Street Restaurant - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Genki Sushi - ‬1 min walk
  • ‪Ichiban Sushi - ‬4 min walk

About this property

Four Points by Sheraton Surabaya, Tunjungan Plaza

Located near a train station, Four Points by Sheraton Surabaya, Tunjungan Plaza is a great choice for a stay in Surabaya. Guests can take a dip in the outdoor pool or grab a bite to eat at Le Petit Cafe, which serves light fare. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 293 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 17
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site valet parking (IDR 50000 per stay)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu

What to do

  • Shopping
  • Access to nearby indoor pool

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Hand-held shower heads
  • Closed-captioned TV
  • Low-height bed
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 43-inch LED TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Le Petit Cafe – This café only serves light fare.
Lime Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Botanique Lounge – Overlooking the pool, this lobby lounge only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle service is offered for an extra charge of IDR 490000 per person (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 665500 per night

Parking

  • Valet parking costs IDR 50000 per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Four Points Sheraton Surabaya Hotel
Four Points Sheraton Surabaya
Four Points By Sheraton Surabaya Java
Four Points by Sheraton Surabaya
Four Points by Sheraton Surabaya Tunjungan Plaza
Four Points by Sheraton Surabaya, Tunjungan Plaza Hotel
Four Points by Sheraton Surabaya, Tunjungan Plaza Surabaya
Four Points by Sheraton Surabaya, Tunjungan Plaza Hotel Surabaya

Frequently asked questions

Does Four Points by Sheraton Surabaya, Tunjungan Plaza offer free cancellation for a full refund?
Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Surabaya, Tunjungan Plaza?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Four Points by Sheraton Surabaya, Tunjungan Plaza?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Four Points by Sheraton Surabaya, Tunjungan Plaza?
Yes, there's free self parking.
Is an airport shuttle service offered by Four Points by Sheraton Surabaya, Tunjungan Plaza?
Yes, an airport shuttle is available. The charge is IDR 490000 per person one-way.
What are the check-in and check-out times at Four Points by Sheraton Surabaya, Tunjungan Plaza?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Four Points by Sheraton Surabaya, Tunjungan Plaza and nearby?
Four Points by Sheraton Surabaya, Tunjungan Plaza has an outdoor pool and a 24-hour fitness centre, as well as a garden and access to a nearby indoor pool.
Are there restaurants at or near Four Points by Sheraton Surabaya, Tunjungan Plaza?
Yes, Le Petit Cafe offers international cuisine and pool views.
What's the area around Four Points by Sheraton Surabaya, Tunjungan Plaza like?
Four Points by Sheraton Surabaya, Tunjungan Plaza is in Kedungdoro, a short 1-minute walk from Tunjungan Plaza and 16 minutes' walk from Surabaya Plaza Shopping Mall.

Four Points by Sheraton Surabaya, Tunjungan Plaza Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Turhana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paulus, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Teguh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Find SOGO, exit the building, and walk back into the hotel that way - for most navigable option.
Stephen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Pro-tips, it's difficult trying to find the tunnel that connects the hotel to the mall. Your best shot is to just find Sogo, exit the mall, and walk back to the entrance of the hotel.
Stephen, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable stay!!
Had the pleasure of staying at FourPoints Tunjungan Plaza, during my business trip. The hotel is conveniently located, making it easy to navigate to my meetings. The staff were exceptionally friendly!!
Danilo, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

KANA, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Service
Everything was great. Service excellent and staff were very friendly.
Marina, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Unfortunately there is not enough parking space in front of the hotel
erika, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good service, Attentive staff, excellent location right at the mall with many dining options.
Zeng, 2-night business trip
Verified Expedia guest review

2/10 Poor

Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Chi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

BAYU, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Khunthur, 1-night trip
Verified Expedia guest review

10/10 Exceptional

PIN HAN, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location and yummy breakfast
Very convenient location. Just next to shopping mall w restaurants & fast foods. Very yummy breakfast buffet with fresh juice, handmade noodle etc…
KANA, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

WANG MENG, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

DEXTER, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff, clean and closed to the shopping centre and restaurants. What I don't like about this property, the lobby is not in the first/ground floor. You need to go to different floor to reach the lobby from entrance floor.
kris, 2-night trip
Verified Expedia guest review

4/10 Fair

Evelyn, 1-night trip
Verified Expedia guest review