Hôtel Palace Royal, Québec City: Reviews & Hotel Deals

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Hotel with indoor pool, near Château Frontenac

Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Bar

Gym

24/7 front desk

Parking available

Air conditioning

Main amenities

Weekly housekeeping
Restaurants and bar/lounge
Indoor pool
Breakfast available
Fitness centre
Sauna
Self parking
Hot tub
Room service
Business centre
10 meeting rooms
24-hour front desk

For families

Children stay free
Cots/infant beds (surcharge)
Microwave
Private bathroom
Television
Laundry facilities

includes taxes & fees

12 Jan - 13 Jan 2025

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 18 of 18 rooms

Signature Room, 1 King bed and Sofa-bed

Highlights

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Sofa bed

Memory foam bed

Blackout curtains

37 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Separate bedroom

Memory foam bed

Blackout curtains

37 sq m
Sleeps 3
1 Queen Bed

Suite with Panoramic City View, 1 King bed

Highlights

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Separate bedroom

Memory foam bed

Blackout curtains

49 sq m
Sleeps 3
1 King Bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Highlights

Balcony or patio

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Sofa bed

Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Classic Room, 2 Double Beds

Highlights

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Sofa bed

Memory foam bed

Blackout curtains

28 sq m
Sleeps 4
2 Double Beds

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Exterior View Family Suite, 2 Queen and 1 sofa bed

Highlights

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Sofa bed

Memory foam bed

Blackout curtains

51 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Highlights

Balcony or patio

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Sofa bed

39 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony or patio

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Sofa bed

Memory foam bed

39 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

City View Family Suite, 2 Queen beds and Sofa-bed

Highlights

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Sofa bed

Separate bedroom

51 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Highlights

Balcony or patio

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Sofa bed

Memory foam bed

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed, Courtyard View

Highlights

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Sofa bed

Memory foam bed

Blackout curtains

28 sq m
Sleeps 3
1 Queen Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Highlights

Balcony or patio

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Separate bedroom

Memory foam bed

Sleeps 4
1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen bed and glass shower

Highlights

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Memory foam bed

Hairdryer

26 sq m
Sleeps 3
1 Queen Bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Highlights

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Sofa bed

Separate bedroom

37.0 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Highlights

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Sofa bed

Separate bedroom

30 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed

Highlights

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Memory foam bed

Hairdryer

28 sq m
Sleeps 3
1 Queen Bed

Signature Room, 1 Queen bed and Sofa-bed

Highlights

Separate dining area

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Sofa bed

Memory foam bed

33 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Highlights

Soundproofed

Air conditioning

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Sofa bed

Separate bedroom

Sleeps 4
1 Queen Bed and 1 Queen Murphy Bed

Similar properties

Pool

Spa

Parking available

Free WiFi

includes taxes & fees

13 Jan - 14 Jan 2025

About the area

775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

Quebec City Convention Center - 3 min walk - 0.3 km
Quebec City Town Hall - 9 min walk - 0.8 km
Château Frontenac - 12 min walk - 1.1 km
Quartier Petit Champlain - 14 min walk - 1.1 km
Quebec Cruise Terminal - 17 min walk - 1.4 km

Getting around

Jean Lesage International Airport (YQB) - 23 min drive
Quebec Palace Station - 9 min walk
Quebec Sainte-Foy Station - 24 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive

Restaurants

‪Bar le Drague - ‬3 min walk
‪Restaurant Poutineville Vieux Québec - ‬1 min walk
‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal

Hôtel Palace Royal puts you in a great location, within a 15-minute walk of Quebec City Convention Center and Château Frontenac. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include fridges and microwaves. Fellow travellers love the comfortable beds and helpful staff.

Languages

English, French

At a glance

Hotel size

234 rooms

Arriving/Leaving

Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free wired internet access in public areas
Free wired internet access in rooms

Parking

On-site self-parking (CAD 26 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) each morning 7 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli

Travelling with children

Children stay for free (see details)
Children's menu

Working away

Business centre
10 meeting rooms
Computer station
Conference space (4502 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

ATM/banking
Safe-deposit box at front desk
Fitness centre
An indoor pool
Hot tub
Sauna
Banquet hall

Accessibility

Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Lever door handles
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

32-inch flat-screen TV
Cable TV channels

Home comfort

Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Memory-foam mattress
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided

What to enjoy

In-room massage

Freshen up

Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toilet paper

Stay connected

Desk
Free wired Internet
Phone

Food and drink

Fridge
Microwave

Weekly housekeeping
In-room safe

Special features

Dining

Beffroi Steak House – This steakhouse serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Refundable deposits

Deposit: CAD 100 per stay

Optional extras

Full breakfast is offered for an extra charge of approximately CAD 25 to 25 for adults and CAD 15 to 15 for children
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Cots/infant beds are available for CAD 15.0 per day
Rollaway beds are available for CAD 15.0 per day

Parking

Self-parking costs CAD 26 per day with in/out privileges
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a security system on-site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.

Property Registration Number 2025-11-30, 160705

Also known as

Hôtel Palace Royal centre-ville Quebec

Palace Royal centre-ville Quebec

Palace Royal centre-ville

Hôtel Palace Royal centre ville

Hôtel Palace Royal Hotel

Hôtel Palace Royal Québec City

Hôtel Palace Royal centre ville

Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal offer free cancellation for a full refund?

Yes, Hôtel Palace Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Palace Royal?

Yes, there's an indoor pool.

Are pets allowed at Hôtel Palace Royal?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hôtel Palace Royal?

Yes. Self-parking costs CAD 26 per day.

What are the check-in and check-out times at Hôtel Palace Royal?

Check-in start time: 5:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Hôtel Palace Royal and nearby?

Hôtel Palace Royal has an indoor pool and a sauna, as well as a fitness centre.

Are there restaurants at or near Hôtel Palace Royal?

Yes, there's an on-site restaurant, Beffroi Steak House.

What's the area around Hôtel Palace Royal like?

Hôtel Palace Royal is in Old Quebec, a short 9-minute walk from Quebec Palace Station and 12 minutes' walk from Château Frontenac. Travellers say that the hotel is in a great location.

Hôtel Palace Royal Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness