28, Jalan Teluk Kumbar, Bayan Lepas, George Town, Penang, 11920
What's nearby
Penang International Sports Arena - 8 min drive - 8.4 km
University of Science-Malaysia - 12 min drive - 12.1 km
Queensbay Mall - 13 min drive - 14.5 km
Kek Lok Si Temple - 19 min drive - 18.0 km
Penang Hill - 19 min drive - 19.1 km
Getting around
Penang (PEN-Penang Intl.) - 12 min drive
Penang Sentral - 37 min drive
Restaurants
Kedai Kopi Bee Ghah - 1 min walk
Pasar Malam Teluk Kumbar - 13 min walk
Pak Tam Selera Utara - 10 min walk
Pak Salam Roti Canai - 14 min walk
Nasi Pak Darus - 12 min walk
About this property
Lexis Suites Penang
Lexis Suites Penang is a great choice for your beach stay in George Town. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Roselle Coffee House, one of 2 restaurants, serves international cuisine and is open for lunch and dinner. A bar/lounge, a fitness centre and a children's pool are other highlights at this luxurious hotel.
Languages
Chinese (Mandarin), English, Indonesian, Malay
At a glance
Hotel size
222 rooms
Arranged over 26 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Travelling with children
Children's pool
What to do
On the beach
Working away
Business centre
Services
24-hour front desk
Concierge services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Spa services
At least 80% of food locally sourced
Locally owned and organised tours and activities
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchairs available on site
Room amenities
Be entertained
47-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Free cot/infant bed
What to enjoy
Private plunge pool
Balcony
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Roselle Coffee House – This restaurant specialises in international cuisine and serves lunch and dinner.
Umi Japanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Satellite Bar – On-site bar. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 65 for adults and MYR 35 for children
Late checkout can be arranged for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Lexis Suites Penang Bayan Lepas
Lexis Suites Penang Hotel
Lexis Suites Hotel
Lexis Suites Penang
Lexis Suites
Lexis Suites Penang Hotel George Town
Lexis Suites Penang George Town
Lexis Suites Penang Hotel
Lexis Suites Penang George Town
Lexis Suites Penang Hotel George Town
Frequently asked questions
Does Lexis Suites Penang offer free cancellation for a full refund?
Yes, Lexis Suites Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lexis Suites Penang?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Lexis Suites Penang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Lexis Suites Penang?
Yes, there's free self parking.
What are the check-in and check-out times at Lexis Suites Penang?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge.
What is there to do at Lexis Suites Penang and nearby?
Lexis Suites Penang has private plunge pools and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near Lexis Suites Penang?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Lexis Suites Penang have any outdoor private spaces?
Yes, every room features a private plunge pool and a balcony.
What's the area around Lexis Suites Penang like?
Lexis Suites Penang is in Bayan Lepas, a short 19-minute walk from Pantai Teluk Bayu.
Lexis Suites Penang Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
3 Oct 2024
Not much on the positive comment, it is just a so so stayed. Need to upgrade and refurbish
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sept 2024
Haslinda
Haslinda, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Syariman
Syariman, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
Loved the views
Plung pool on balcony and views along coastline are amazing. The size of the suite is huge. Food in restaurant was lovely. Not much to do in local area but bus shops outside, which also goes to airport and Georgetown. Buffet breakfast was fantastic. Everything from Dimsum, eggs station, cereal, fruit and Danish treats. Definitely would stay again.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Aug 2024
Very good
Mohd Nor Iskandar
Mohd Nor Iskandar, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Private swimming pool on the balcony
Hotel is located very close to the airport which was convenient. Not much around near the hotel however, we didn't adventure out so didn't bother us.
We had our own private pool on the balcony plus a private steam room which was the main reason we booked.
Breakfast buffet had many options and was continuously topped up. They even had ice cream which was unique.
Would come again and would recommend to others, especially if you want a private pool to yourself.
Adnaan
Adnaan, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 July 2024
We stayed in the Lexis Suites Penang Premium Suite for three nights and had the worst experience on the third night because there was a power outage from 11.30pm to 5.30am, we didn't know how to charge our gadgets or pack our belongings because there was only an emergency light available in our room, and we couldn't sleep because the room was extremely hot and we had an early flight. We had breakfast at 6.30am, the elevator jerked on our way to the restaurant due to electric problems and while having breakfast there was a power outage again. Upon check-out, the front office staff had no idea how to handle the situation and simply informed us that management will contact us, it had been days, but we had not heard from them.
We applaud Firdaus or Fifi at the Roselle restaurant for being really accommodating and pleasant, checking on the quality of the dinner course, and being very nice and considerate of our feedback. He exceeds customer satisfaction and deserves a promotion and raise.
Ralph Monica
Ralph Monica, 3-night trip
Verified Expedia guest review
8/10 Very good
16 July 2024
Walking distance to beach
Da'Ying
Da'Ying, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
The staff were really friendly. The room was really clean and very well maintained.
The housekeeping staff did their cleaning very well.
The pool water was very very clean and the private in-room sauna worked well.
The breakfast buffet had a very good spread, but were generally a bit sweet for us. The young chinese lady made excellent omelettes.
Ivan and the front desk team were very patient, understanding and welcoming.
Special mention goes to the the bartender at the satellite restaurant and bar during the evening to closure shift on Saturday and Sunday. He was always so polite and smiling.
We would strongly recommend and consider to stay at Lexis Penang again.
Syariman
Syariman, 3-night romance trip
Verified Expedia guest review
8/10 Very good
18 June 2024
SIP BOEY
SIP BOEY, 1-night trip
Verified Expedia guest review
8/10 Very good
24 May 2024
very nice room
Paul
Paul, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 May 2024
Enjoyed 2days Stay at Lexis Penang.
Only one thing that no smart tv.
G SELVAM
G SELVAM, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 Apr 2024
Mahmoud
Mahmoud, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 Apr 2024
sungju
sungju, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Mar 2024
Jeline
Jeline, 2-night trip
Verified Hotels.com guest review
2/10 Poor
3 Mar 2024
1.Checked in process too slow
2. Booked for 4 person breakfast, but only provide 2 person for free and another 2 must paid
3. Non stop disturbance from the register counter staff calling to room and keep repeating the breakfast issue
4. Not recommended
THUAN CHONG
THUAN CHONG, 1-night family trip
Verified Expedia guest review
8/10 Very good
25 Feb 2024
Julie Siew Ai
Julie Siew Ai, 2-night trip
Verified Hotels.com guest review
6/10 Good
21 Feb 2024
When we got to the room after they reluctantly upgraded us to the sea vie room we found the safe was not working and the sink in the toilet was cracked and leaking. I informed the reception on 3 occasions and was told we will get it sorted today but today never came. Very disappointed with the service from reception and front desk.
However the service from the catering and breakfast was excellent and they even made us a take away box on day of checkout as we were checking out at 4am.
Hotel looks wear and tear and could do with upgrading and is in the middle of nowhere
Mohib
Mohib, 4-night romance trip
Verified Expedia guest review
2/10 Poor
16 Feb 2024
Horrible location, misleading information and pictures on website! It’s no beach it’s a sea shore with rubbish around , it’s no choice off restaurant , cafes or grocery store. It’s 45 minutes to city. Hotel provides shuttle one way and you need to be requested in advance.
Irina
Irina, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Jan 2024
Pulok
Pulok, 3-night trip
Verified Expedia guest review
2/10 Poor
28 Dec 2023
Imaduddin
Imaduddin, 5-night trip
Verified Expedia guest review
4/10 Fair
14 Nov 2023
This is my fourth time staying in this hotel.Unfortunatelt during this staycation it becoming worse than me perfect stay before this.
As i arrived,i didn't noticed that u need to pay for outside parking.This bloody fat girl come to me and asking for RM20.I refuse to pay and told her that I will park inside the hotel carpark.Somehow she refuse and asking me to pay just because she already write the receipt.What a bad first impression as I just arrived.
Another thing that make me disappointed with the cafe staff.Like another hotel,if your plate is empty,the cafe staff will asked you politely to take your plate.Well,its not happening in this luxury hotel.I have to pick up my own plate and put it on the waste trolley,these two cafe staff(a guy and girl) not doing their job properly.Please provide training for your cafe staff.
This time I rate this hotel as POOR due to this bad service.
Atiff
Atiff, 1-night family trip
Verified Expedia guest review
6/10 Good
18 Oct 2023
Nothing fantastic actually.
We reached the hotel at 1.30pm, merely 30-min before the check-in time, and our room wasn't occupied. But we were put on hold till 2pm for check-in.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2023
Went as a couple to relax. From check in to check out, the staff was friendly and attentive. Food for the room service was delicious too. The room and sea view was superb although it was hazy. Couldn’t ask for more.