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All properties in George Town, Penang, Malaysia
1 room, 2 adults

Eastern And Oriental Hotel

5-star5 stars
10 Lebuh Farquhar, George Town, Penang, 10200, Malaysia

Waterfront hotel with 2 outdoor pools, near Penang City Hall
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Malaysia may have travel restrictions in place due to COVID-19. Find out more

  • Great hotel with excellent staff. The happy hour is such a great feature of the hotel,…Mar. 14, 2020
  • Stunning hotel. Brilliantly renovated. Highly recommendedFeb. 25, 2020

Eastern And Oriental Hotel

from A$212
  • Deluxe Suite
  • Premier Suite
  • Writers Suite
  • Straits Suite King
  • Georgetown Suite King
  • Studio Suite
  • Corner Suite
  • Studio Suite Twin
  • Superior Suite King
  • Superior Suite Twin
  • Deluxe Suite Two Queen Beds
  • Deluxe Suite Twin
  • Premier Suite Twin
  • Premier Suite King GF
  • Premier Suite Twin GT
  • Writers Suite Two Queen Beds
  • Pinang Suite
  • Georgetown Suite King Basic Amenities
  • Deluxe Suite King Basic Amenities

What’s around Eastern And Oriental Hotel

Landmarks

  • In Downtown George Town
  • KOMTAR - 18 min walk
  • Penang City Hall - 11 min walk
  • Penang Times Square - 23 min walk
  • Gleneagles Penang Medical Centre - 25 min walk
  • Loh guan Lye Specialist Centre - 33 min walk
  • Gurney Plaza - 44 min walk
  • Cheong Fatt Tze Mansion - 5 min walk

Getting around

  • Penang Intl. Airport (PEN) - 31 min drive
  • Penang Sentral - 30 min drive
  • Sungai Petani Station - 44 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • Malaysia may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in the Victory Annex Studio Suite and Victory Annexe Corner Suite check in at the Victory Annex Wing reception. Guests booked in all other room categories check in at the Heritage Wing reception.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 7:00 AM to 10:30 PM *

Parking

  • Free valet parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 7535
  • Conference space size (meters) - 700
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 1885
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-width doorways
Languages Spoken
  • Chinese
  • English
  • Indonesian
  • Malay

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Bathtub or shower
  • Bidet
Be entertained
  • TV
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Thai massages.

The spa is open daily.

Eastern And Oriental Hotel’s small print

Also known as

  • Eastern Oriental Hotel Penang
  • Eastern And Oriental
  • Eastern And Oriental Hotel Hotel
  • Eastern And Oriental Hotel George Town
  • Eastern And Oriental Hotel Hotel George Town
  • Eastern Oriental George Town
  • Eastern Oriental Penang
  • Eastern Oriental George Town
  • Eastern Oriental Georgetown
  • Eastern And Oriental Hotel
  • Eastern & Oriental Hotel Penang/George Town
  • Eastern And Oriental Hotel
  • Eastern Oriental Georgetown

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7:00 AM to 7:00 PM.
  • Guests must contact this property in advance to reserve onsite parking. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Facilities, including fitness facilities, a sauna, a spa and a swimming pool, are accessible for an extra charge.

    Rollaway beds are available for MYR 150.0 per night

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of MYR 302.10 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Eastern And Oriental Hotel

    • Does Eastern And Oriental Hotel offer free cancellation for a full refund?
      Yes, Eastern And Oriental Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Eastern And Oriental Hotel?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Eastern And Oriental Hotel?
      Yes, there's free self and valet parking.
    • Is there a pool at Eastern And Oriental Hotel?
      Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
    • Are pets allowed at Eastern And Oriental Hotel?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Eastern And Oriental Hotel?
      You can check in from 3:00 PM to 3:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Eastern And Oriental Hotel?
      Yes, there's an onsite restaurant. Nearby restaurants include Soho Freehouse (4-min walk), Thirty Two At The Mansion (4-min walk), and Indigo Restaurant at The Blue Mansion (5-min walk).
    • Is airport shuttle service offered by Eastern And Oriental Hotel?
      Yes, an airport shuttle is available from 7:00 AM to 10:30 PM on request. The charge is MYR 302.10 per vehicle one-way.

    Recent reviews

    Superb 9.2 From 1,231 reviews

    Exceptional 10.0
    Fabulous property in amazing setting. Staff and service great. Breakfast buffet offered so many options and I think it must rate as one of the best I have ever ever seen. Infinity pool stunning with views over Andaman sea. Altogether an amazing experience.
    Ann, au1 night romance trip
    Exceptional 10.0
    We enjoyed our entire stay. The suite had a balcony which overlooked the ocean.
    au4 night romance trip
    Exceptional 10.0
    We had the room facing the jetty, my first morning waking up ro the beautiful sounds of bird singing and ocean view really put a big smile on my face. It is a gorgeous hotel and world class
    BRENDAN, au2 night trip
    Exceptional 10.0
    Good location in Georgetown, large comfortable rooms, great facilities, excellent staff. Food and service well above average. Good property, well managed. One of the great hotels of the world
    Robbie, au3 night romance trip
    Exceptional 10.0
    Elegant hotel with beautiful seaview located in the old part of George Town
    au2 night romance trip
    Very good 8.0
    Elegant heritage hotel located in old part of George Town
    au1 night romance trip
    Exceptional 10.0
    It is a wonderful colonial style hotel. It’s been refurbished recently and a pool area added on 6th floor. It’s like stepping into a bygone era of grandeur. Fantastic staff and great food.
    au3 night romance trip
    Exceptional 10.0
    I have been going to the E & O for 10 plus years, everything is about this hotel is perfect.. The staff and management are exceptional and will look after you like no other hotel. The atmosphere in Georgetown Penang compliments the hotel and you will always want to come back again and again.. I can go anywhere in the world to have a holiday and I always keep coming back as it is too good to go anywhere else.. Treat yourself!!!!
    au2 night romance trip
    Exceptional 10.0
    Thoroughly professional staff and a wonderful ambience.
    au1 night romance trip
    Exceptional 10.0
    The location was fantastic and the hotel is exceptional. Great service and great staff who couldn’t do enough to help you. Only thing lacking from my point of view was the food from the lounge on the 6th floor. It was pretty average and expensive for the quality and quantity. Sarkies on the ground floor was exceptional but a bit noisy with large groups outside of guests. But a tiny negative to an amazingly positive experience at this unique and historical hotel.
    Jacqui, au7 night romance trip

    Eastern And Oriental Hotel

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