Hôtel Jeanne d'Arc Le Marais

This is not a 3 star hotel. Stayed st many places. Pictures are deceiving and family rooms on ground floor with construction from sun up to sun down. Overall great location. Half decent staff that unless asked don’t inquire or offer suggestions. They weren’t rude just “there” so to speak. Not overly helpful. The hotel looks nice on outside and front rooms are quaint. Our rooms towels weren’t replaced and were changed only once from Monday to Thursday. Not sure if trying to be eco friendly. When they replaced them they piled them on the edge of sink. Very strange. Staff also asked me not to take all of the croissants from the dining room?? What an odd thing to say to a paying customer. I realize we had two teen boys and we haven’t taken any each day so thought I would ask who they were for. I took a few for the kids and smiled anyhow. That was my answer. Weird?? just a very honest review not being negative. Have traveled extensively in all Europe and North America as well as carribean for leisure and business. I am trying to be helpful to the owner as well as their staff on further improvements. Look at pics on oyster.com.

This is our hotel of choice when staying in Paris. It is meticulously clean, quiet and the staff are so friendly it feels like coming home. The Marais is a great place to stay for shopping, great restaurants and bars and is far enough away from the tourist traps to feel like you are experiencing the real Paris, but close enough to walk to all the famous placesl

Excellent location in very interesting neighbourhood.

The hotel was ok, location is great. However upon checking out, the receptionist said that I needed to pay for my room even though I had pre-paid for it. She was incredibly rude and condescending - she kept pointing to my name on the confirmation paper saying "are you sure this is your name" and "it's a good thing that you speak French so you can understand the mistakes that you've made with this booking." I have never been spoken to like that before, her attitude towards me was disgusting. I told her that when I checked in the night before, her colleague confirmed that I had pre-paid for the room and just had the local tax to pay but this rude lady denied it. I was in a rush to go to work when I was checking out, and the receptionist was not prepared to talk to me in a kind manner to resolve the situation. After being treated like that I will never be returning to this hotel.

The staff was extremely helpful. My room was tiny, but clean and inexpensive, I was impressed on how friendly and helpful the entire staff was. I would recommend this hotel.

A nice cosy hotel in an absolutely brilliant location. The immediate suburbs of Marais, Haut Marais and Bastille are lovely to wander around, you're also very close to River Seine. The reception area is cosy, the coffee on offer when we arrived is probably the one thing I would say wasn't so great, filter coffee that had been sat in a jug for some time I would say. There is tea and instant coffee in the rooms, which were a decent size as far as Paris goes. Very comfy bed, decent shower though slightly unpredictable temperature at times. Very friendly staff on reception. I would definitely stay here again.

Room is not very comfortable. No air conditioning and not spacious. The room was not as clean as we’d like. Our “courtyard view” was a wall and when we opened the window, we were met with a terrible odor. At the end of my stay, they tried to charge me again for the duration of my stay even though it was already paid for. Luckily, this discrepancy was fixed.

Excellent experience.

Beautiful location and room. Friendly staff and clean place. However, no AC, rooms had slanted ceilings and were tiny so it was difficult to maneuver.. and I’m 5’2”.

Quaint little place in a perfect location! Breakfast was wonderful and staff were helpful