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ibis Mackay

4.0 star property
Mackay hotel with outdoor pool and restaurant

Photo gallery for ibis Mackay

Exterior
Outdoor pool, pool loungers
Front of property - evening/night
Exterior
Breakfast, lunch served; Modern European cuisine, al fresco dining
In South Mackay, ibis Mackay offers a serene retreat with a garden and outdoor pool. Enjoy al fresco dining at TurBARlence restaurant or relax in the sun loungers by the pool. Stay connected with free in-room WiFi and unwind at the bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Non-smoking
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is AU$143
includes taxes & fees
18 Apr - 19 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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8.6 out of 10, Excellent, 628 reviews
The price is AU$129
includes taxes & fees
28 Mar - 29 Mar
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About the area

Map
Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740

Getting around

  • Mackay, QLD (MKY) - 3 min drive
  • Mackay Station - 4 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 22 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪KFC - ‬5 min drive
  • ‪Burger Urge - ‬7 min drive
  • ‪Shamrock Hotel - ‬5 min drive

About this property

ibis Mackay

Enjoy your visit to Mackay with a stay at ibis Mackay. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli and a terrace. Fellow travellers like the helpful staff and airport.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 152 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LED television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

TurBARlence – This pub specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 11 to 25 for adults and AUD 11 to 25 for children
  • Late checkout can be arranged for an extra charge of AUD 60 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

ibis Mackay Hotel
ibis Mackay
ibis Mackay Hotel
ibis Mackay South Mackay
ibis Mackay Hotel South Mackay

Frequently asked questions

Does ibis Mackay offer free cancellation for a full refund?

Yes, ibis Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ibis Mackay?

Yes, there's an outdoor pool.

Are pets allowed at ibis Mackay?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at ibis Mackay?

Yes, there's free self parking.

What are the check-in and check-out times at ibis Mackay?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge of AUD 60 (subject to availability). Contactless social distancing and check-out are available.

What is there to do at ibis Mackay and nearby?

Ibis Mackay has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near ibis Mackay?

Yes, TurBARlence offers al fresco dining and Modern European cuisine.

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ibis Mackay Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Very impressive Deluxe Queen was great Also had a good meal in the restaurant
Glenn, 1-night trip

10/10 Exceptional

The staff were fantastic and the room was very comfortable and clean.
Troy, 1-night trip

10/10 Exceptional

Stopped here for an overnighter and it was great.
Cassandra, 1-night trip

6/10 Good

Stay was just okay. I booked 2 twin rooms for my family. Asked for a wake up call, as we were taking an early morning flight, but it never came. The location to the airport is its main plusZ
1-night trip

10/10 Exceptional

Comfy bed, wonderful sleep
Bed was super comfortable, room was dark, service was great. Would stay again .
Kiri, 1-night trip

10/10 Exceptional

Thankyou for our awesome stay ,your team was amazing with your hospitality and our meals where done to Perfection.
Vanessa, 3-night trip

10/10 Exceptional

Great food
Timothy, 1-night trip

10/10 Exceptional

Only there for one night but loved it nice room had a great meal and beer what more do you want
Greg, 1-night trip

10/10 Exceptional

Great for overnight for flight
Sung, 1-night trip

10/10 Exceptional

Very nice
Jale, 1-night trip

6/10 Good

The room was good. Check in service was good. Service at the restaurant was terrible. We ended up leaving before ordering. The parking was also difficult as the boom gate is operated by the air port.
Kayla, 1-night trip

10/10 Exceptional

Smaller but modern and comfortable and very clean room. Quiet. Steps away from airport terminal. Tasty food at restaurant and they kindly allowed me to check in early and check out late
Reuben, 1-night trip

8/10 Very good

I highly recommend this hotel. The room is very clean and comfy. Wonderful!
Rachelle Jean Marie, 2-night trip

6/10 Good

Location at airport , away from everything
Harry, 2-night trip

10/10 Exceptional

Good location to catch early flight.
Quick stay to catch early flight. Convenient .
Marie, 1-night trip

4/10 Fair

Just a box with little inside enough room to sleep. Great staff though
Joseph, 1-night trip

6/10 Good

Average Hotel, but sadly one of the best available in Mackay at the time of booking.
Dan, 1-night trip

8/10 Very good

Lovely place to stay
Louise, 2-night trip

10/10 Exceptional

Clean comfortable stay
Perfect spot for a 1 night stay before an early flight. Perfectly clean and comfortable and a great meal.
Wayne, 1-night trip

10/10 Exceptional

Great hotel

10/10 Exceptional

Conveniently location
Daniel, 1-night trip

10/10 Exceptional

Great location, just what I needed to be close to airport.
Bernadette, 1-night trip

8/10 Very good

Close to airport
Located next to airport so very convenient. Room was clean & tidy. Bed was super comfy. Lovely shower. Only negative was we called to ask about room service and were told the menu would be available via the hotel compendium QR code on the tv. Compendium states to view pages 13-17 but only goes to page 13 with no menu. Thus, we did not order any food this time. We have previously had meals at the hotel and they have always been very good.
Louise, 1-night trip

10/10 Exceptional

Great place when traveling
Ann-Jay, 1-night trip

10/10 Exceptional

Great service from staff.
Des, 1-night trip