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Hyatt Regency Cartagena

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Unwind at Hyatt Regency Cartagena, nestled near Bocagrande Beach and the historic San Pedro Claver Church and Convent. Indulge in a rejuvenating Swedish massage or aromatherapy treatment at the spa, then soak up some sun by one of three outdoor pools with comfortable loungers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Health club
  • Beach club nearby
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Children's club
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is AU$262
9 June - 10 June

Why we love this property

Business meets relaxation
Productive workstations and meeting rooms await at this hotel in a shopping district. After work, unwind with spa services and 24-hour room service.
Dining options galore
This hotel features 2 restaurants and a cafe for culinary adventures. A bar and buffet breakfast complete the delicious array of options.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, Ocean View (Regency)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Suite, Ocean View (Regency)

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(33 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

9.6 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Club Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(21 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Double Beds, Ocean View

Club Room, 2 Double Beds, Ocean View

Club Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Club Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(10 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Double Beds, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Club Room, 2 Double Beds, Bay View

8.4 out of 10
Very good
(5 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(70 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Double Beds, Ocean View

9.8 out of 10
Exceptional
(21 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(31 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Double Beds, Bay View

9.4 out of 10
Exceptional
(35 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Ocean View Residence

1 Bedroom Ocean View Residence

1 Bedroom Ocean View Residence

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Bay View Residences with 1 bedroom

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Bay View Residences with 1 bedroom

9.6 out of 10
Exceptional
(7 reviews)
  • Bay view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Residence

2 Bedroom Residence

2 Bedroom Residence

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
InterContinental Cartagena De Indias by IHG
Bocagrande
  • Pool
  • Spa
  • Airport transfer
  • Parking available
9.4 out of 10, Exceptional, 1,662 reviews
The price is AU$260
13 June - 14 June
InterContinental Cartagena De Indias by IHG
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About the area

Map
Carrera 1 No 12-118, Cartagena, CO, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Plaza Bocagrande Commercial Center - 1 min walk - 0.1 km
  • Clock Tower - 18 min walk - 1.6 km
  • Cartagena de Indias Convention Center - 18 min walk - 1.6 km
  • Plaza Santo Domingo - 19 min drive - 2.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪51 Sky Bar - ‬2 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Morena Marisqueria - ‬9 min walk
  • ‪7 Cielos - ‬8 min walk
  • ‪Crepes & Waffles - ‬1 min walk

About this property

Hyatt Regency Cartagena

  • Located just 4.2 mi (6.7 km) from the airport, Hyatt Regency Cartagena offers a shuttle (available 24 hours). You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with Swedish massages, body scrubs or aromatherapy. Other highlights at this luxurious hotel include 4 outdoor pools, a poolside bar and a health club. The pool and helpful staff get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 380 rooms
    • Arranged over 43 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • Children aged 5 and younger eat free breakfast
    • Children's club*
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 17 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool

What to do

  • Winery release events
  • Beach club nearby (surcharge)
  • Beach nearby

Working away

  • Meeting rooms
  • Conference centre (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • 4 outdoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in stairwells
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Egyptian cotton sheets
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include sports massages, Swedish massages and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Dining

Kokau – On-site restaurant.
Amacagua Grill & Lounge – This family restaurant specialises in barbecue and only serves breakfast. Open daily.
Kokaú Signature – This beach fine-dining restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Amare Gelato – On-site coffee shop. Open daily.
Ritual 12 Café – This café serves brunch and lunch. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 98000 per person
  • Airport shuttle service is offered for an extra charge of COP 85000 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Children's club access is available for an extra charge
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 95200 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

Does Hyatt Regency Cartagena offer free cancellation for a full refund?

Yes, Hyatt Regency Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Regency Cartagena?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hyatt Regency Cartagena?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 17 kg per pet. There's a charge of COP 95200 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hyatt Regency Cartagena?

Yes, there's free self parking.

Is an airport shuttle service offered by Hyatt Regency Cartagena?

Yes, an airport shuttle is available. The charge is COP 85000 per vehicle one-way.

What are the check-in and check-out times at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Hyatt Regency Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (18-min walk) is nearby.

What is there to do at Hyatt Regency Cartagena and nearby?

Hyatt Regency Cartagena has 4 outdoor pools and a spa, as well as a health club.

Are there restaurants at or near Hyatt Regency Cartagena?

Yes, there are 4 on-site restaurants, featuring beachfront dining and barbecue.

What's the area around Hyatt Regency Cartagena like?

Hyatt Regency Cartagena is located near Bocagrande Beach in Bocagrande, a short 18-minute walk from Clock Tower and 12 minutes' walk from Bodeguita Dock. Travellers say that the area is walkable and good for shopping.

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Reviews

Hyatt Regency Cartagena Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a highlight, described as amazing, immaculate, beautiful, and great by multiple guests. (97 reviews)
  • Breakfast was consistently described as delicious with a great selection of food. (52 reviews)
  • The property offers direct access to the beach with stunning views and a convenient location for beach activities. (23 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Location
Food
Restaurant
Breakfast
Beach
Amenities
Shopping malls

Reviews

Verified

10/10 Exceptional

Very nice hotel and friendly staff!
Marcos, 7-night trip
Verified

10/10 Exceptional

The staff was always friendly and helpful. The outdoor pools were immaculate, not crowded and beautiful. The breakfasts were also delicious. This is one of the top hotels i have every stayed at.
Rachel, 5-night trip
Verified

10/10 Exceptional

Excellent location, clean rooms, breakfast, pool, staff very friendly
Claudia Lorena, 4-night trip
Verified

10/10 Exceptional

Friendly staff, great location.
Yuying, 3-night trip
Verified

10/10 Exceptional

Clean, friendly staff
Alexandra, 3-night trip
Verified

10/10 Exceptional

Rooms were spotless and the service was excellent
Salatiel, 1-night trip
Verified

10/10 Exceptional

Excellent hotel. Clean, awesome rooms and showers
Edward, 7-night trip
Verified

10/10 Exceptional

The ocean room view was fantastic , beautiful view of the waters, room was spacious and clean
Siddharth Shrikant, 6-night trip
Verified

10/10 Exceptional

Clean, great location
Lester, 2-night trip
Verified

10/10 Exceptional

Location services food was incredible
Viktoriia, 1-night trip
Verified

10/10 Exceptional

I had an absolutely wonderful experience at this hotel. From the moment I arrived, the staff greeted me with genuine smiles and made me feel welcome. The check-in process was quick and effortless, and my room was spotless, spacious, and beautifully decorated.
stefany, 4-night trip
Verified

10/10 Exceptional

The room was superb Clean, modern with great views of the sea and lake. Checkin was quock, friendly and helpful. Breakfast selection was excellent.
Kurt, 3-night trip
Verified

10/10 Exceptional

Everything top notch staff and rooms.
Joel, 2-night trip
Verified

10/10 Exceptional

Excellent facilities and location.
Noel, 6-night trip
Verified

10/10 Exceptional

Clean spacious room, staff friendly and helpful pool great all in all a fantastic hotel
Stephen, 3-night trip
Verified

10/10 Exceptional

yes the rooms were good and clean and good stuffs and good locations
David, 2-night trip
Verified

10/10 Exceptional

One of the best Hotels i ever stayed , service is amazing, quiet, excellent food, we had Junior Suite and its very cozy with amazing views! The club even better, food at the club and service outstanding!!!!
Ulrich, 4-night trip
Verified

10/10 Exceptional

Wonderful service, huge room (2 bedroom suite) and the included breakfast and happy hour in the Regency club provided more than enough fresh and delicious food we had no need for lunches. I 100% recommend the Hyatt Regency Cartagena.
Stephen, 5-night trip
Verified

10/10 Exceptional

Delayed flight landed us here and boy were we surprised at how beautiful this property is. It’s immaculate. The room was incredible and the view was amazing. I kept talking about how good the layout was and design of this hotel. Can’t wait to return with the entire family.
Leah, 2-night trip
Verified

10/10 Exceptional

We had a wonderful experience in this hotel. We really recommend it! The staff was amazing, the location in front of the beach in Bocagrande is a big plus, and the food was fantastic.
Lucia Regina, 7-night trip
Verified

10/10 Exceptional

Amazing staff! Everything you would expect from a first class hotel. Excellent customer service and comfort from the bed to the common areas
Maryse, 3-night trip
Verified

10/10 Exceptional

The room was very clean and tidy. The service was top tier! Everyone was so helpful and polite. The infinity pool was amazing!
Crystal, 3-night trip
Verified

10/10 Exceptional

Wonderful hotel and perfect customer service
alfredo, 4-night trip
Verified

8/10 Very good

Staff helpful
Chanie, 2-night trip
Verified

10/10 Exceptional

My room had a fantastic view to the Cartagena bay! Really clean and spacious and the check in was snooth and the receptionist was awesome and sweet. Will come back to this hotel for sure!
Jose, 1-night trip