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Hyatt Regency Cartagena

4.5 star property
Luxury hotel with spa, near Bocagrande Beach

Choose dates to view prices

Unwind at Hyatt Regency Cartagena, nestled near Bocagrande Beach and the historic San Pedro Claver Church and Convent. Indulge in a rejuvenating Swedish massage or aromatherapy treatment at the spa, then soak up some sun by one of three outdoor pools with comfortable loungers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Health club
  • Beach club nearby
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Children's club
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is AU$302
6 Apr - 7 Apr

Why we love this property

Spa serenity
The full-service spa offers aromatherapy, body scrubs, and sports massages for relaxation. A health club and fitness room complete this serene experience.
Beautiful decor
This luxury hotel boasts curated decor throughout, creating an elegant atmosphere. Every detail adds to the refined aesthetic experience.
Dining options galore
This hotel features 2 restaurants and a cafe for culinary adventures. A bar and buffet breakfast complete the delicious array of options.

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Club King Room with Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Club King Room with Ocean View

  • Sleeps 2

View all photos for Two Double Room with Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Two Double Room with Bay View

  • Sleeps 4

View all photos for Two Double Room with Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Two Double Room with Ocean View

  • Sleeps 4

View all photos for King Room with Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

King Room with Bay View

  • Sleeps 2

View all photos for King Room with Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

King Room with Ocean View

  • Sleeps 2

View all photos for Suite, Ocean View (Regency)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Suite, Ocean View (Regency)

9.4 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(33 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

9.6 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Club Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(21 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Ocean View

Club Room, 2 Double Beds, Ocean View

Club Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Club Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(10 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Club Room, 2 Double Beds, Bay View

8.4 out of 10
Very good
(5 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(68 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Double Beds, Ocean View

9.8 out of 10
Exceptional
(21 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(31 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Double Beds, Bay View

9.4 out of 10
Exceptional
(35 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Bedroom Ocean View Residence

1 Bedroom Ocean View Residence

1 Bedroom Ocean View Residence

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View Residences with 1 bedroom

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Bay View Residences with 1 bedroom

9.6 out of 10
Exceptional
(7 reviews)
  • Bay view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Residence

2 Bedroom Residence

2 Bedroom Residence

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite with Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Junior Suite with Ocean View

  • Sleeps 4

View all photos for Regency Executive Suite

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Regency Executive Suite

  • Sleeps 3

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About the area

Map
Carrera 1 No 12-118, Cartagena, CO, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Plaza Bocagrande Commercial Center - 1 min walk - 0.1 km
  • San Pedro Claver Church and Convent - 15 min walk - 1.3 km
  • Clock Tower - 18 min walk - 1.6 km
  • Cartagena de Indias Convention Center - 18 min walk - 1.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪7 Cielos - ‬8 min walk
  • ‪51 Sky Bar - ‬2 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Morena Marisqueria - ‬9 min walk

About this property

Hyatt Regency Cartagena

Located just 4.2 mi (6.7 km) from the airport, Hyatt Regency Cartagena offers a shuttle (available 24 hours). You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with Swedish massages, body scrubs or aromatherapy. Other highlights at this luxurious hotel include 4 outdoor pools, a poolside bar and a health club. The pool and helpful staff get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 380 rooms
    • Arranged over 43 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • Children aged 5 and younger eat free breakfast
    • Children's club*
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 17 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool

What to do

  • Winery release events
  • Beach club nearby (surcharge)
  • Beach nearby

Working away

  • Meeting rooms
  • Conference centre (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • 4 outdoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in stairwells
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Egyptian cotton sheets
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include sports massages, Swedish massages and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Dining

Kokau – On-site restaurant.
Amacagua Grill & Lounge – This family restaurant specialises in barbecue and only serves breakfast. Open daily.
Kokaú Signature – This beach fine-dining restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Amare Gelato – On-site coffee shop. Open daily.
Ritual 12 Café – This café serves brunch and lunch. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 98000 per person
  • Airport shuttle service is offered for an extra charge of COP 85000 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Children's club access is available for an extra charge
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 95200 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

Does Hyatt Regency Cartagena offer free cancellation for a full refund?

Yes, Hyatt Regency Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Regency Cartagena?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hyatt Regency Cartagena?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 17 kg per pet. There's a charge of COP 95200 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hyatt Regency Cartagena?

Yes, there's free self parking.

Is an airport shuttle service offered by Hyatt Regency Cartagena?

Yes, an airport shuttle is available. The charge is COP 85000 per vehicle one-way.

What are the check-in and check-out times at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Hyatt Regency Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (18-min walk) is nearby.

What is there to do at Hyatt Regency Cartagena and nearby?

Hyatt Regency Cartagena has 4 outdoor pools and a spa, as well as a health club.

Are there restaurants at or near Hyatt Regency Cartagena?

Yes, there are 4 on-site restaurants, featuring beachfront dining and barbecue.

What's the area around Hyatt Regency Cartagena like?

Hyatt Regency Cartagena is located near Bocagrande Beach in Bocagrande, a short 18-minute walk from Clock Tower and 18 minutes' walk from San Pedro Claver Church and Convent. Travellers say that the area is walkable and good for shopping.

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Reviews

Hyatt Regency Cartagena Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was described as beautiful, amazing, incredible, relaxing, and great with breathtaking views and perfect water temperature. (87 reviews)
  • Breakfast was consistently described as delicious, with many guests praising the variety and quality of the buffet. (46 reviews)
  • The property's restaurants offered a nice variety of food and the surrounding area had plenty of dining options within walking distance. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Location
Food
Restaurant
Breakfast
Beach
Amenities
Shopping malls

Reviews

Verified

10/10 Exceptional

Great stay!!
Anders, 3-night trip
Verified

10/10 Exceptional

Clean spacious room, staff friendly and helpful pool great all in all a fantastic hotel
Stephen, 3-night trip
Verified

10/10 Exceptional

Everything from check in to staff to the food was excellent
Jerardin L, 1-night trip
Verified

10/10 Exceptional

Everything top notch staff and rooms.
Joel, 2-night trip
Verified

10/10 Exceptional

Excellent facilities and location.
Noel, 6-night trip
Verified

10/10 Exceptional

One of the best Hotels i ever stayed , service is amazing, quiet, excellent food, we had Junior Suite and its very cozy with amazing views! The club even better, food at the club and service outstanding!!!!
Ulrich, 4-night trip
Verified

10/10 Exceptional

yes the rooms were good and clean and good stuffs and good locations
David, 2-night trip
Verified

8/10 Very good

Nice staff. Inflated room rates.
Sal, 1-night trip
Verified

10/10 Exceptional

Very nice hotel with all the amenities.
engin, 4-night trip
Verified

10/10 Exceptional

Helpful staff
douglas, 2-night trip
Verified

10/10 Exceptional

Wonderful hotel and perfect customer service
alfredo, 4-night trip
Verified

10/10 Exceptional

Excellent stay
Kalvin D., 2-night trip
Verified

10/10 Exceptional

Excellent hotel, attentive and helpful staff, great location. Very close to old town while being in Bocagrande. We had a great time.
Indranil, 4-night trip
Verified

10/10 Exceptional

The hotel was beautiful. The service was great.
Carolyn, 2-night trip
Verified

10/10 Exceptional

Everything was excellent
Moehika, 4-night trip
Verified

10/10 Exceptional

Excellent
Giuseppe, 3-night trip
Verified

10/10 Exceptional

We had an enjoyable stay at the Hyatt Cartagena. It’s well located and has beautiful views. The staff were very nice and attentive.
Nidia Rosa Garcia, 8-night trip
Verified

10/10 Exceptional

Everything was perfect from check in to check out! Great vacation!
EVELYN, 4-night trip
Verified

10/10 Exceptional

Great service all around!
Rafael, 3-night trip
Verified

10/10 Exceptional

Amazing all around
Faris, 1-night trip
Verified

10/10 Exceptional

Excellent stay. Hotel was in a great location close to everything. Service was outstanding. Had a resident room on the 41st floor & the view was outstanding. Would definitely stay here again.
Farrar, 5-night trip
Verified

10/10 Exceptional

The staff was amazing
Jose, 3-night trip
Verified

10/10 Exceptional

Staff efficient and very friendly. Great room, lovely bathroom and sea view. Breakfast was great with good selection. Ate in the hotel one evening and enjoyed the meal. The coffee shop was good with a good selection of snacks and cakes.one eve
Angela, 3-night trip
Verified

10/10 Exceptional

Amazing place to stay
Maribel, 8-night trip
Verified

10/10 Exceptional

I like the location the most. Very convenient and next to the mall. The spa services were great also.
Marline, 4-night trip