Hyatt Regency Cartagena

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Located just 4.2 mi (6.7 km) from the airport, Hyatt Regency Cartagena offers a shuttle (available 24 hours). You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with Swedish massages, body scrubs or aromatherapy. Other highlights at this luxurious hotel include 4 outdoor pools, a poolside bar and a health club. The pool and helpful staff get great marks from fellow travellers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Health club
  • Beach club nearby
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Children's club
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is AU$403
13 Oct - 14 Oct

Why we love this property

Business meets relaxation
Productive workstations and meeting rooms await at this hotel in a shopping district. After work, unwind with spa services and 24-hour room service.
Dining options galore
This hotel features 2 restaurants and a cafe for culinary adventures. A bar and buffet breakfast complete the delicious array of options.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Club King Room with Bay View

A modern hotel room with a large bed, a desk, a bench, a ceiling fan, and a view of the city through large windows.

Club King Room with Bay View

  • Sleeps 2
  • 1 King Bed

View all photos for Club King Room with Ocean View

A hotel room with a bed, two chairs, a small table, a lamp, and a large window with a view of the ocean.

Club King Room with Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Club Two Double Room with Bay View

Room

Club Two Double Room with Bay View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (Regency)

Room

Suite, Ocean View (Regency)

9.2 out of 10
Wonderful
(13 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a chair, a small table, a lamp, and curtains.

Room, 1 King Bed

10.0 out of 10
Exceptional
(41 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View

A hotel room with a large bed, a ceiling fan, a TV, and a view of the ocean.

Junior Suite, Ocean View

9.4 out of 10
Exceptional
(19 reviews)
  • Ocean view
  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a glass coffee table, a wicker chair, a ceiling fan, and a decorative wall piece.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Ocean View

A modern hotel room with a large bed, a seating area with a table, and a view of the sky.

Club Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(24 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Ocean View

A hotel room with two beds, a ceiling fan, a TV, a desk, and a view of the ocean.

Club Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Bay View

A modern hotel room with a large bed, a sofa, and a bathroom visible through an open door.

Club Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(10 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Bay View

A hotel room with two single beds, a ceiling fan, wall-mounted lights, and artwork on the wall.

Club Room, 2 Double Beds, Bay View

8.8 out of 10
Excellent
(6 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

A hotel room with a large window offering a view of the sea, a bed, a chair, and a small table with a lamp and flowers.

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(79 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

A hotel room with two beds, a glass table, a chair, and a ceiling fan.

Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(26 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

A hotel room with a large bed, a bedside table with a lamp, and a view of a hallway with a door.

Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(33 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

A hotel room with two beds, a glass table, a chair, and a ceiling fan.

Room, 2 Double Beds, Bay View

9.4 out of 10
Exceptional
(37 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Bedroom Ocean View Residence

A modern hotel room with a large bed, a ceiling fan, a desk with a lamp, and a view of the sunset through the window.

1 Bedroom Ocean View Residence

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View Residences with 1 bedroom

A hotel room with a large bed, a ceiling fan, a desk with a phone, a chair, a lamp, and a TV mounted on the wall.

Bay View Residences with 1 bedroom

9.6 out of 10
Exceptional
(7 reviews)
  • Bay view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Residence

A modern living room with a sofa, two chairs, a coffee table, and a TV. There is a large window with a view of a body of water and a balcony with chairs.

2 Bedroom Residence

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Map
Carrera 1 No 12-118, Cartagena, CO, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Plaza Bocagrande Commercial Center - 1 min walk - 0.1 km
  • Walls of Cartagena - 17 min walk - 1.5 km
  • Clock Tower - 18 min walk - 1.6 km
  • Cartagena de Indias Convention Center - 18 min walk - 1.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪51 Sky Bar - ‬2 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Crepes & Waffles - ‬1 min walk
  • ‪7 Cielos - ‬8 min walk
  • ‪Colibri Cafe - ‬10 min walk

About this property

Hyatt Regency Cartagena

  • Located just 4.2 mi (6.7 km) from the airport, Hyatt Regency Cartagena offers a shuttle (available 24 hours). You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with Swedish massages, body scrubs or aromatherapy. Other highlights at this luxurious hotel include 4 outdoor pools, a poolside bar and a health club. The pool and helpful staff get great marks from fellow travellers.

At a glance

Hotel size

    • 380 rooms
    • Arranged over 43 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*
    • Children aged 5 and younger eat free breakfast
    • Children's club*

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 17 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool

What to do

  • Winery release events
  • Beach club nearby (surcharge)
  • Beach nearby

Working away

  • Meeting rooms
  • Conference centre (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • 4 outdoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in stairwells
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Egyptian cotton sheets
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include sports massages, Swedish massages and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Dining

Kokau – On-site restaurant. Open daily.
Amacagua Grill & Lounge – This family restaurant specialises in barbecue and only serves breakfast. Open daily.
Kokaú Signature – This beach fine-dining restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Amare Gelato – On-site coffee shop. Open daily.
Ritual 12 Café – This café serves brunch and lunch. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 98000 per person
  • Airport shuttle service is offered for an extra charge of COP 85000 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Children's club access is available for an extra charge
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 95200 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

Does Hyatt Regency Cartagena offer free cancellation for a full refund?

Yes, Hyatt Regency Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Regency Cartagena?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hyatt Regency Cartagena?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 17 kg per pet. There's a charge of COP 95200 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hyatt Regency Cartagena?

Yes, there's free self parking.

Is an airport shuttle service offered by Hyatt Regency Cartagena?

Yes, an airport shuttle is available. The charge is COP 85000 per vehicle one-way.

What are the check-in and check-out times at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Hyatt Regency Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (18-min walk) is nearby.

What is there to do at Hyatt Regency Cartagena and nearby?

Hyatt Regency Cartagena has 4 outdoor pools and a spa, as well as a health club.

Are there restaurants at or near Hyatt Regency Cartagena?

Yes, there are 4 on-site restaurants, featuring beachfront dining and barbecue.

What's the area around Hyatt Regency Cartagena like?

Hyatt Regency Cartagena is located near Bocagrande Beach in Bocagrande, a short 18-minute walk from Clock Tower and 12 minutes' walk from Bodeguita Dock. Travellers say that the area is walkable and good for shopping.

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Reviews

Hyatt Regency Cartagena Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was beautiful, with stunning views and plenty of sunbeds, making it a great place to relax. (125 reviews)
  • Breakfast was consistently described as delicious, good, excellent, and varied with many options. (87 reviews)
  • The on-site restaurant offered excellent food, with many guests praising the quality, freshness, and presentation of their meals. (108 reviews)
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Popular mentions

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Beach
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Reviews

Verified review

10/10 Exceptional

Great location, friendly staff.
Verified review

10/10 Exceptional

Very nice hotel and friendly staff!
Verified review

10/10 Exceptional

Loved it there. Service was excellent
Verified review

10/10 Exceptional

Great room and bathroom. The best thing is that there is 3 pools with plenty of sunbeds by the pool. The breakfast was way to expensive, and did not provide barista coffee included in the price. And that was unexpected at that price and hotel.
Verified review

10/10 Exceptional

Great location and helpful staff. Paola did an amazing job keeping the room clean and the servers were all amazing.
Verified review

10/10 Exceptional

One of the best hotels I’ve stayed in, beautiful pool views of the Boca grande, multiple pools great food and super friendly staff! Rooms were clean and perfect for my needs.
Verified review

10/10 Exceptional

Great for families!! Clean & beautiful sunset
Verified review

10/10 Exceptional

Everything was amazing! The buffet breakfast was delicious. All the staff were very courteous. The outdoor pools were amazing and our room was very clean.
Verified review

10/10 Exceptional

Great hotel excellent staff from day one. Highly recommend this hotel…..
Verified review

10/10 Exceptional

We enjoyed this property. It has great options for eating and drinking and the pool was nice.
Verified review

10/10 Exceptional

Helpful staff, always willing to help. Tasty breakfast although on the pricey side. Comfortable room with a beautiful view of the ocean. Will definitely stay here again.
Verified review

10/10 Exceptional

Breakfast was amazing the facilities were clean. Very walkable area. Gorgeous views and amenities everything was great!
Verified review

10/10 Exceptional

Excellent experience, infinity pools were beautiful and great area family friendly, the food at the restaurants was delicious, highly reccomend eating at the restaurant
Verified review

10/10 Exceptional

Excellent location, clean rooms, breakfast, pool, staff very friendly
Verified review

10/10 Exceptional

Friendly staff, great location.
Verified review

10/10 Exceptional

One of the best stays I’ve had. The staff was excellent. Anything that we needed, they provided. They were so respectful! The hotel was better than the pictures. So beautiful!
Verified review

10/10 Exceptional

Everything was amazing! Room, service, pool and restaurant were beyond my expectations.
Verified review

10/10 Exceptional

Rooms were spotless and the service was excellent
Verified review

10/10 Exceptional

Rooms were clean with great views of the sea. The staff was helpful. The heated pool was a gem. The breakfast had a nice variety of food.
Verified review

10/10 Exceptional

Excellent hotel. Clean, awesome rooms and showers
Verified review

10/10 Exceptional

The hotel was very clean even the pool areas. Had so many options for hanging outside.
Verified review

10/10 Exceptional

The staff was always friendly and helpful. The outdoor pools were immaculate, not crowded and beautiful. The breakfasts were also delicious. This is one of the top hotels i have every stayed at.
Verified review

10/10 Exceptional

Clean, friendly staff
Verified review

10/10 Exceptional

Room was clean, breakfast had a good selection. My only opinion is that they should offer beach and umbrellas on the beach.
Verified review

10/10 Exceptional

Clean, great location