By the sea, Hôtel Le Relais Saint Jacques offers a haven with free in-room WiFi. Begin your day with breakfast and explore the nearby coast by bike using bicycle parking.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Parking available
Pet-friendly
Air conditioning
Free WiFi
Main amenities (7)
Daily housekeeping
Near the beach
Breakfast available
Air conditioning
Front desk safe
Luggage storage
Limited hour front desk
Feel at home (6)
Private bathroom
Premium TV channels
Daily housekeeping
Coffee/tea maker
Lift
Minibar
The current price is AU$123
AU$123
includes taxes & fees
23 Feb - 24 Feb
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Double Room
Standard Double Room
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Electric kettle
13 sq m
Sleeps 2
1 Double Bed
View all photos for Double Room, Accessible, Ground Floor
13 avenue de Verdun, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
What's nearby
Church of St-Jean-Baptiste - 4 min walk
Port de Saint-Jean-de-Luz - 5 min walk
St-Jean-de-Luz Beach - 5 min walk
Port of Saint-Jean-de-Luz Ciboure - 6 min walk
Les Flots Bleus - 17 min walk
Getting around
Biarritz (BIQ-Pays Basque) - 21 min drive
San Sebastian (EAS) - 22 min drive
Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 1 min walk
Saint-Jean-de-Luz Ciboure Station - 1 min walk
Guethary Station - 7 min drive
Restaurants
Cinéma le Select - 3 min walk
Place Louis XIV - 4 min walk
Battela - 3 min walk
Le Cosmopolitain - 3 min walk
Etxe Nami - 3 min walk
About this property
Hôtel Le Relais Saint Jacques
Located near a train station, Hôtel Le Relais Saint Jacques is a great choice for a stay in Saint-Jean-de-Luz. Fellow travellers love the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (1 total, up to 20 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
On-site parking is limited (max. 1 space per unit)
Height restrictions apply for on-site parking
Off-site parking nearby (EUR 20 per day; booking required)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
What to do
Beach nearby
Golfing nearby
Services
Front desk (limited hours)
Luggage storage
Bike storage
Facilities
Safe-deposit box at front desk
Bike parking
At least 80% of food locally sourced
Double-glazed windows
Reusable cups only
Accessibility
Lift
Wheelchair-accessible public bathroom
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Premium bedding
Memory-foam mattress
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
LED light bulbs
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 11.5 for adults and EUR 11.5 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Parking is available nearby and costs EUR 20 per day (164 ft away)
Parking height restrictions apply
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Qualys Hotel Relais Saint J
Qualys Hotel Relais Saint J Saint-Jean-de-Luz
Qualys Relais Saint J
Qualys Relais Saint J Saint-Jean-de-Luz
Hôtel Relais Saint Jacques Saint-Jean-de-Luz
Relais Saint Jacques Saint-Jean-de-Luz
Le Relais Saint Jacques
Hôtel Le Relais Saint Jacques Hotel
Hôtel Le Relais Saint Jacques Saint-Jean-de-Luz
Hôtel Le Relais Saint Jacques Hotel Saint-Jean-de-Luz
Frequently asked questions
Does Hôtel Le Relais Saint Jacques offer free cancellation for a full refund?
Yes, Hôtel Le Relais Saint Jacques does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel Le Relais Saint Jacques?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hôtel Le Relais Saint Jacques?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Hôtel Le Relais Saint Jacques?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hôtel Le Relais Saint Jacques?
No, this hotel doesn't have a casino, but Casino Barriere (15-min drive) is nearby.
What's the area around Hôtel Le Relais Saint Jacques like?
Hôtel Le Relais Saint Jacques is a short 1-minute walk from Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) and 5 minutes' walk from Port de Saint-Jean-de-Luz.
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Hôtel Le Relais Saint Jacques Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
4 June 2024
Great wee hotel directly opposite railway station and bus stops. Lovely clean safe area close to shopping , restaurants, market and beautiful main square..
catherine
catherine, 6-night trip
8/10 Very good
5 July 2023
Excellent location
ROBERT
ROBERT, 3-night trip
8/10 Very good
27 Mar 2024
Nice little 3 star opposite the Gare
Very good breakfast and clean rooms
Some nice small touches too like bon bons in the room
Russell
Russell, 2-night trip
10/10 Exceptional
28 Sept 2024
We had a very nice stay. Friendly staff. Very nicely decorated room. Close to the train station and downtown. Very quiet.
Frederic
Frederic, 2-night trip
10/10 Exceptional
2 Oct 2024
Very Helpful and considerate. The Hotel was charming and spotless
Ian
Ian, 2-night trip
10/10 Exceptional
25 Oct 2024
5 Star Stay
Loved this hotel. Very helpful and friendly staff. Great location. Located across the road from the train station, so need for a car. Two minute walk to the centre of town restaurants and cafes. Short stroll along port to beach. Will go back there.
Margaret
Margaret, 2-night trip
10/10 Exceptional
4 Aug 2023
Great location
The hotel was very easy to find being opposite the train station and the old town and the beach were easily accessible.
The bed was very comfortable and it was helpful to have a fridge and tea and coffee making facilities.
Janice
Janice, 2-night trip
10/10 Exceptional
22 June 2024
The hotel is across the road from the train station which was very convenient. The room was a bit small but very clean. The hotel is close to so mean wonderful restaurants.. If we go back to.
Saint John de luz.we will definitely stay here again
Glenn
Glenn, 2-night trip
10/10 Exceptional
2 June 2024
Great hotel
The location of this hotel was perfect. We were rail travellers so a hotel opposite the station was ideal.
It was very easy to walk into the town and there were many lovely restaurants and bars.
The staff were friendly, helpful and accommodating.
Our room on the top floor was lovely with views over the water and surprisingly quiet given the location.
The bed was comfortable, the room and bathroom clean and well serviced. An ideal short stay!
Jean
Jean, 3-night trip
8/10 Very good
11 Aug 2024
Absolutely loved the property……….
One complaint
2 single beds in a room pushed together
Not very romantic
Daniel
Daniel, 2-night trip
10/10 Exceptional
2 May 2024
cozy, very clean and full of hospitality. satisfied of everything prepared in the room and I cannot imagine of anything to be added.
Kohei
Kohei, 1-night trip
10/10 Exceptional
27 Oct 2023
The lady who checked us in was very pleasant and helpful. The hotel was in a great location to access the downtown area for shopping, restaurants and beach. It was also very convenient for the train station where we arrived and bus stop we used to leave from. The room was clean and comfortable. We were happy to have a/c, the juliet balcony and a fridge!
Ellaine
Ellaine, 2-night trip
10/10 Exceptional
15 Feb 2025
Très bien
Séjour très agréable. La chambre était très confortable et la qualité de la literie top. Personnel accueillant et souriant.
Bon petit déjeuner complet. Les oeufs étaient sur demande toutefois je n'ai vu personne à qui demander.
Verified traveller
2-night trip
10/10 Exceptional
13 Feb 2025
Ferdaws
Ferdaws, 2-night trip
10/10 Exceptional
13 Feb 2025
Séjour agréable et confortable
Nadia
Nadia, 1-night trip
8/10 Very good
27 Jan 2025
brigitte
brigitte, 3-night trip
10/10 Exceptional
2 Jan 2025
Jean
Jean, 1-night trip
10/10 Exceptional
12 Dec 2024
Hôtel très très bien
Très bonne situation de l’hôtel ( centre ville et parking sécurisé en sous sol 👍
Grand lit et literie excellente 👏
Propreté rien a redire
Personnel très sympathique et attentionné
Patricia
Patricia, 3-night trip
10/10 Exceptional
12 Dec 2024
Audrey
Audrey, 1-night trip
10/10 Exceptional
11 Dec 2024
Parfait
Tout était parfait ! 👍👍
Myriam
Myriam, 2-night trip
10/10 Exceptional
30 Nov 2024
Hôtel très bien placé , accueil agréable et rapide. Petit déjeuner copieux , pain et viennoiseries de la boulangerie voisine , œufs à la demande .
ANNE LISE
ANNE LISE, 1-night trip
10/10 Exceptional
26 Nov 2024
Excellent Hôtel pour découvrir le Pays Basque
Hôtel très bien situé, à 2 pas du centre piéton et de la gare. Chambre propre, moderne et bien équipée. Petit déjeuner excellent.
Parfait pour découvrir St Jean de Luz et le Pays Basque