Hotel Santa Alejandria

We thoroughly enjoyed our stay here and loved the area. Bed and pillows were comfortable. AC was cool enough. Our only complaint would be very little hot water. Cute little boutique hotel in an excellent location with proximity to atm, food, drinks, groceries, shopping, etc.

From check in to check out the service was great. Decent breakfast for the price of the stay. Room was small but great for 1 person. AC definitely worked great. Location was good as there was a grocery store at the corner. Lots of amazing restaurants around.

The staff are very friendly and will help you in any way they can. The bedroom was a little dull and the sink area was in a tight space. Overall, I had a nice experience because the staff make all the difference.

The first night we had room 202. It was so narrow It was hard to open the suitcase and we had no where to put things. I had to lay my suitcase on the folding "seat" and use it as a table. The next night we had 205. Much bigger bed and room to open both suitcases. And ample places to put things. However the bathroom was smaller than a broom closet. Not comfortable to go to the bathroom or have a shower. Another thing is when they say they have "hot water" I never experienced anything more than lukewarm sun warmed water. For my CAD$ 60/night booking I was disappointed. However the breakfast was good and staff great.

The hotel staff was AMAZING!! They went above and beyond to make our stay a wonderful one. Helped us with taxis, tours, map to get around, recommendations. The room was comfortable, the bathroom a bit small but everything was clean. Safe area, close to tourist spots, restaurants, and really close to a supermarket with ATM.

Lovely cooked to order breakfast in courtyard. Staff most helpful arranging transportation.

This hotel was great for the days we spent in Cartagena. Clean and comfortable. It's close to almost everything in town and surprisingly quiet in the evenings.

Fantastic location, very noce and attentive staff, clean.

The hotel was great but is all about the people. I got sick & Marilyn allowed the wonderful Maija to help me. I am back to health because of their gracious care. Very helpful with info & making arrangements for travel & transportation. Hotel is clean, quiet (except for kids), well maintained & well run. Somebody cares. I would definitely stay there again. Great location. Thanks again to Maija & all the staff.

While the staff was lovely the location of the hotel is in a seedy part of the walled city, there was no hot water in the bathroom and the sink sat on the toilet with no access. I think we paid a lot of money due to the fact that it was New Years weekend so perhaps it’s priced more in line with what you get other times of the year.