Resorts World Sentosa - Hotel Michael

Generally, the hotel was excellent. One complaint and warning to others is that the deposit they take on your credit card on check in takes 1-2 weeks to return to your account (for some unknown reason, as this is not the case in other hotels that I have stayed in Singapore!!). This left us a bit short of money and, therefore, the remainder of our trip was more stressful than it should have been. Suggest that people pay the room deposit in cash and not on their credit cards :-(

Resorts World Sentosa - Hotel Michael is comfortable, quiet, clean and convenience all around. The only thing I did not like is the bathroom where it had a pungent odor and you can hear the shower drips at night.

Checked in the first nigth, the floor inside the shower area was wet and stinky. A number of small ants were crawling on the desk. Very poor wifi connection.

Our stay was great but the front desk took too long to process check in and check out. We were not happy with how the concierge assisted us to find maxi taxies as there were 6 of us. They took their time to order and seemed reluctant to assist. They were not appreciative that we had to make times for pre- booked tours around Santosa!

Amazing