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Sure Hotel by Best Western Ratingen

Hotel in the heart of Ratingen

Photo gallery for Sure Hotel by Best Western Ratingen

Lobby
Premium bedding, minibar, in-room safe, laptop workspace
Exterior
Exterior
Breakfast area
At Sure Hotel by Best Western Ratingen, you'll be within a 15-minute drive of Messe Düsseldorf and Merkur Spiel-Arena. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Also, Konigsallee and Messe Essen are within a short drive. Public transportation is only a short walk: Ratingen Mitte Station is 10 minutes and Weststraße Tram Stop is 13 minutes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Pet-friendly
  • Non-smoking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Angerstraße 20, Ratingen, NW, 40878

What's nearby

  • Blue Lake - 17 min walk - 1.4 km
  • PSD Bank Dome - 7 min drive - 5.6 km
  • Messe Düsseldorf - 13 min drive - 11.8 km
  • Merkur Spiel-Arena - 13 min drive - 13.4 km
  • Konigsallee - 14 min drive - 13.1 km

Getting around

  • Düsseldorf Intl. Airport (DUS) - 16 min drive
  • Cologne - Bonn Airport (CGN) - 34 min drive
  • Gothaer Straße Ratingen Bus Stop - 6 min drive
  • Wanheimer Straße Bus Stop - 6 min drive
  • Broichhof Ratingen Station - 12 min walk
  • Ratingen Mitte Station - 10 min walk
  • Weststraße Tram Stop - 13 min walk
  • Ratingen East S-Bahn - 15 min walk

Restaurants

  • ‪Hubert Bös - ‬7 min walk
  • ‪Ratinger Brauhaus - ‬5 min walk
  • ‪Petite Affaire - ‬7 min walk
  • ‪Pizzeria am Markt - ‬5 min walk
  • ‪Toms on the rocks - ‬8 min walk

About this property

Sure Hotel by Best Western Ratingen

At Sure Hotel by Best Western Ratingen, you'll be within a 15-minute drive of Messe Düsseldorf and Merkur Spiel-Arena. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Also, Konigsallee and Messe Essen are within a short drive. Public transportation is only a short walk: Ratingen Mitte Station is 10 minutes and Weststraße Tram Stop is 13 minutes.

Languages

English, German
VISIBILITY

At a glance

Hotel size

    • 27 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Other information

    • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • 81-cm TV
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Rollaway beds are available for EUR 20.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15.00 per pet, per day

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Sure Hotel Best Western Ratingen
Sure Best Western Ratingen
das Kleine Stadthotel Ratingen
Kleines Stadthotel Ratingen
Sure By Best Ratingen Ratingen
Sure Hotel by Best Western Ratingen Hotel
Sure Hotel by Best Western Ratingen Ratingen
Sure Hotel by Best Western Ratingen Hotel Ratingen

Frequently asked questions

Are pets allowed at Sure Hotel by Best Western Ratingen?

Yes, pets are welcome. There's a charge of EUR 15.00 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times at Sure Hotel by Best Western Ratingen?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Express check-in and contactless social distancing are available.

What is there to do at Sure Hotel by Best Western Ratingen and nearby?

Have fun during the warmer months with activities nearby such as hiking.

What's the area around Sure Hotel by Best Western Ratingen like?

Sure Hotel by Best Western Ratingen is in the heart of Ratingen, a short 10-minute walk from Ratingen Mitte Station and 17 minutes' walk from Blue Lake.

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Sure Hotel by Best Western Ratingen Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

No complaints
5-night trip

8/10 Very good

Matched description
Very clean. All necessary amenities were given. The room was small though
Sylvia, 1-night trip

4/10 Fair

This is an old worn out hotel. The floors are dirty and carpet in the rooms are disgusting The hallways have a strange and unpleasant smell. 2 of the 4 mornings I didn't have hot water. Good news, the bed was comfortable and the location is great.
1-night trip

4/10 Fair

It does not provide WIFI as promised because WIFI license has expired and pose serious security problem. Arrived on Friday afternoon around 4 pm, the office is closed and no check in service. Intercom is not working. Finally get a fellow traveler to call by phone to resolve the issue.
CHEE KHEONG, 3-night trip

4/10 Fair

Not clean
I appreciated the large room, the refrigerator in the room and that there were scrambled eggs available for breakfast. However, the used dishes in the breakfast room were never cleaned during breakfast. That means that when you came to breakfast at 7:30, you had to find an unused place to sit, and sit at a table that still had dirty dishes stacked at the other places that had not been cleaned yet. It just felt dirty. This setup is mainly because they are extremely cheap on staffing. In the evenings there is nobody working there and you get your key from a keybox. In the morning, there is only one employee who has to work the checkout and the breakfast room (well, this person doesn't really do much in the breakfast room at all). In addition, when I arrived, the carpet in the main entrance and the stairs looked like it hadn't been vacuumed in a week. It did get vacuumed a couple days after I arrived. The carpet throughout the building though is in very poor shape and is covered in stains. In my room, there were hairs in the shower. It just never felt clean there. The worst part of the stay though was that the wifi did not work the entire time I was there. I had a lot of work to do and ended up spending a lot of money on additional cellular data.
Brittany, 3-night trip

2/10 Poor

Austin, 5-night trip

6/10 Good

Lola, 3-night trip

8/10 Very good

Okay, zweckmäßig, kostenlose Parkplätze
Tobias, 2-night trip

8/10 Very good

MARIA JOAO, 1-night trip

8/10 Very good

Bequeme Betten, alles sauber, sehr praktisch gelegen - immer wieder gerne!
Bernd, 1-night trip

8/10 Very good

Peter, 1-night trip

10/10 Exceptional

Da das Sure-Hotel nicht verfügbar war, wurde ich auf das Hotel Breitbach umgebucht. Das war mir sogar recht, da für mich besser erreichbar; Bushaltestelle direkt vor der Tür - und auch ein Supermarkt. Zimmer schön und sauber!
Bernd, 1-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Norbert, 1-night trip

8/10 Very good

Eugenio, 1-night trip

10/10 Exceptional

Günter, 1-night trip

8/10 Very good

unter gewissen zeit ist der parken möglishkeit hervorrang
Paul Osei, 2-night trip

10/10 Exceptional

matthias, 1-night trip

8/10 Very good

10/10 Exceptional

Gute Lage, fairer Preis, nettes Personal
Das Hotel ist fußläufig gut zur Innenstadt gelegen, zur S-Bahn 3-4 Bussstationen. Das Gebäude ist von außen nicht so schön, die Zimmer (Ich hatte ein Ez) sind klein, aber völlig ausreichend. Die Einrichtung ist so, wie ich es von einem 3 Sterne Best Western erwarte. Ich hatte ein Frühstück, das ansprechend und lecker war. Super Preis Leistung, ich komme wieder wenn ich die Familie in Ratingen besuche. Danke für alles.
matthias, 1-night trip

4/10 Fair

Martin, 1-night trip

10/10 Exceptional

Ashok, 1-night trip

8/10 Very good

Marcos, 20-night trip

8/10 Very good

Michael, 1-night trip

8/10 Very good

Auf dem Frühstückstisch fehlte nur ein Becher o.ä. für die "Abfälle" (Butterpapier, Eierschalen u.ä.)
Walter, 1-night trip