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Hotel Universal

1.5 star property
Hotel within easy reach of Zócalo
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Universal

LCD TV, DVD player
Standard Room, 1 Double Bed
Exterior
Standard Room, 1 Double Bed | View from room
Shower, free toiletries, hair dryer, slippers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • DVD player
  • Lift
  • Cable TV service

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

LCD TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

LCD TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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7.2 out of 10, Good, (1003)
The price is AU$29
includes taxes & fees
25 Nov - 26 Nov
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About the area

Map
Calzada de Guadalupe No. 25, Col. Maza, Mexico City, CDMX, 06270

What's nearby

  • Plaza Garibaldi - 3 min drive - 2.9 km
  • Palacio de Bellas Artes - 4 min drive - 4.0 km
  • Paseo de la Reforma - 4 min drive - 3.8 km
  • Zócalo - 5 min drive - 4.0 km
  • Basilica of Our Lady of Guadalupe - 6 min drive - 4.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 14 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 44 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 68 min drive
  • Mexico City Buenavista Station - 11 min drive
  • Mexico City Fortuna Station - 24 min drive
  • Tlalnepantla de Baz Station - 29 min drive
  • Estacion F.C Hidalgo (destruida) Station - 3 min walk
  • Lagunilla Station - 14 min walk
  • Tlatelolco Station - 17 min walk

Restaurants

  • ‪Caldos de Gallina la Villa - ‬7 min walk
  • ‪Tortas don juan - ‬7 min walk
  • ‪Tortas Gigantes la Villa - ‬7 min walk
  • ‪Little Caesars Pizza - ‬4 min walk
  • ‪La kafeta - ‬7 min walk

About this property

Hotel Universal

Hotel Universal puts you a short five-minute drive from Paseo de la Reforma and Palacio de Bellas Artes. Guests will have free perks such as WiFi and self-parking. Also, Plaza Garibaldi and Alameda Central are a short five-minute drive away. Public transportation is only a short walk: Estacion F.C Hidalgo (destruida) Station is 3 minutes and Lagunilla Station is 14 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 42 rooms

Arriving/Leaving

  • Check-in start time: 8:00 AM; check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 2 PM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site carport and garage

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Cable TV channels

Home comfort

  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Policies

This property only accepts cash.

Also known as

Hotel Universal Mexico City
Universal Mexico City
Hotel Universal Hotel
Hotel Universal Mexico City
Hotel Universal Hotel Mexico City

Frequently asked questions

Does Hotel Universal offer free cancellation for a full refund?
Yes, Hotel Universal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Universal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universal?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Universal?
Check-in start time: 8:00 AM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 2 PM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What's the area around Hotel Universal like?
Hotel Universal is a short 3-minute walk from Estacion F.C Hidalgo (destruida) Station and 11 minutes' walk from Tlatelolco Archaelogical Site.

Hotel Universal Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

rbojr
amazing beautiful mexico city
robert, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

rbojr
clean comfortable great staff hot water
robert, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

rbojr
clean comfortable excellent staff hot water
robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel may look very aged, but the room is adequately sized with a spacious bathroom. It is not centrally located, and the price reflects that. Overall, it's a good value.
Ron, 1-night trip
Verified Expedia guest review

8/10 Very good

rbojr
the bed was comfortable the water was hot i use mostly cold water the room was very hot exterior window has small opening the toilette leaks when flushed
robert, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheap, clean and near the airport
Cheap yet clean and in a good spot of town
Tyrus, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Young woman hanging around roaming the halls late at night past 1am
Orville, 1-night trip
Verified Expedia guest review

8/10 Very good

Abraham, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The staff was helpful. The bed was ok. The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway.
Doug, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I really liked it, very affordable, convenient, very nice staff. I would stay there again.
Nathalie, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice.
Justin, 3-night trip
Verified Expedia guest review

8/10 Very good

Its good for what you pay for. The staff are welcoming and friendly.Close to public transportation.
Grzegorz, 21-night trip
Verified Expedia guest review

10/10 Exceptional

jesus, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Unless you are a local, don't stay.
I am very disappointed, the hotel is hot and in a less than safe area. None of the staff speak English. The reviews you see on hotels.com are VERY misleading. The wifi is non existent and the "A/C" is a fan that blows hot air around. I was only able to bear one night and my wife and I had to move to a different hotel closer to the city center. We were told that this hotel is for locals. Not for tourists, so please bear that in mind! The price is good, but you're paying for what you will get. Poor room, poor a/c, poor wifi, and poor communication.
Holly, 13-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

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1-night trip
Verified Ebookers guest review

8/10 Very good

Jose Manuel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

michael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

OK for a couple of nights
OK for a couple of nights. Reasonably clean. Very dark rooms. Good water pressure. A bit rundown. You can find better for about the same very nearby.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Its good for what you pay for. The staff are welcoming and friendly.
J.Bond, 1-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very very good hotel and cheap
It is a very good hotel for the money. Room is perfect size. Bathroom is good. Staff don't speak English but that's not a problem really. First I thought it was hard to get to, but the metrobus drives very near. The area is safe.. Some told me it was close to Tepito and therefore unsafe (probably the reason for the low price), but the hotel is not located there and because it's close you will see police guarding the area more often. I felt hundred percent safe.
5-night trip
Verified Hotels.com guest review

8/10 Very good

Universal is chill
It’s a cool convenient spot. I like the set up of privacy in the way the building interior is setup.
Javier, 1-night trip
Verified Hotels.com guest review