The hotel is massive, so if you're looking for a family atmosphere, this isn't the place. The library, movie room, cafe, kitchen, theater, and chilling areas were nice. The beds were very comfortable, and they changed bedding daily. Staff was helpful, but they really don't have enough people working reception, especially during checkin time. As a result, you don't get a full tour when you check in, and they may not even mention the hostel events. The location is a short walk to the Centro Historico or Salto del Agua metro, but really not a lot going on after dark (perhaps sketchy), either for food or entertainment without walking up to Regina or the Zocalo. They have an event room on the ground floor, and as I stayed in a room on the first floor, I could hear and feel the bass into the early hours on Thursday night of my stay, until 2:10am. They have earplugs at the front desk, but light sleepers probably couldn't tolerate this. The bathrooms have black mold on the ceilings which the cleaning staff must ignore or not treat. It's very obvious. Also, they took my blanket once to get washed and it took two days before they had a replacement to offer. I think maybe if they addressed the reception staff issue, the mold, and were more respectful about noise after their own posted midnight quiet hours, I could give it a higher rating. It's good if you want to meet people and maybe do some coworking, (costs extra) but I probably wouldn't pay this much for a dorm bed again.