Hyatt Place Baltimore Inner Harbor

Great for the price

Staff was very friendly and accomodating. The breakfast wasnt much but its a small hotel. The room was pretty clean but not fantastic. The hallways on our floor constantly smelled of pot and the trash cans were overflowing. Parking is terrible you have to do the garage. The beds were comfortable and the lobby was nice and clean.

Front Desk customer service is awesome. They were all super welcoming and so helpful. It was our first time in the city and they were excellent guides. The hotel was constantly being wiped down and cleaned. The room smelled fresh and clean, room was roomy and beds were comfy.

The hotel was okay but the cleaning people never came to clean our room or came to give us clean towels. I had to call the front desk for a new set of towels. And we had to pay for parking which was $20 a night...smh

The staff were fantastic. The from next door to us appeared to be full of screaming children and adults, and within the hour we were re-roomed on a different floor. This is was a rest stop on a long journey, but the hotel and the surrounding area are definitely one that we would come to explore for longer on another occasion.

Very clean and staff was very accommodating. They'd just reopened after closure for Covid-19 so breakfast service was sparse and pool was not open, but we understand that was not under their control. Very nice staff. Great location by Little Italy and walking distance to aquarium and historic ships.

Service and hotel was great

Cleaning of room was not great we recleaned with Clorox wipes. Smoke smell in bathroom and stains in carpet in rooms. The parking we believed was free and was not. Staff was mostly friendly

Hotel was smaller but than picture, very clean and quiet.

the first room was not clean , dirty towels and carpet and the room smelled meldowi They were nice enough to replace it , second room was next to the basement level or something like that and the window faced a concrete block on the side of it and you can see the entire AC unit.. We figured we will just sleep here and spend time at the hotel..but even when we were trying to sleep there was noises of machine that never stopped and also people on and out of their room. We also found out the we were next to the staff cleaning room so go figure. This is absolutely the worst experience we had at a brand name like HYATT !!! By the way they charge $48 for parking !! No free parking since you are in downtown By the way when you first enter the hotel , it’s dirty , the window has haze of dirt.