Enjoy your visit to Heyuan with a stay at DoubleTree by Hilton Hotel Heyuan. Guests can be pampered with massages at the spa, and Open, one of 3 restaurants, serves Regional cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
427 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free on-site self-parking
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge)
3 restaurants
Bar/lounge
Poolside bar
24-hour room service
Travelling with children
Children's pool
Playground
Local/corner shop
Children's menu
What to do
Bike rentals nearby
Hiking/biking trails nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (43594 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
Built in 2014
ATM/banking
Safe-deposit box at front desk
Garden
24-hour health club
An outdoor pool
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 109
Wheelchair-accessible public bathroom
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
DVD player
42-inch LED TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Pillow menu
Soundproofed rooms
Turndown service
Alarm clock
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bidet
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Fridge
Free bottled water
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The on-site spa has massage/treatment rooms. Services include massages.
Dining
Open – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Lobby Bar/ T-Lounge – This lobby lounge only serves light fare.
NoDu – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Yue Xuan – This restaurant specialises in Chinese cuisine.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 158.7 per person
Children & extra beds
Rollaway beds are available for CNY 168 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
DoubleTree Hilton Hotel Heyuan
DoubleTree Hilton Heyuan
Doubletree By Hilton Heyuan
DoubleTree by Hilton Hotel Heyuan Hotel
DoubleTree by Hilton Hotel Heyuan Heyuan
DoubleTree by Hilton Hotel Heyuan Hotel Heyuan
Frequently asked questions
Does DoubleTree by Hilton Hotel Heyuan offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Heyuan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Heyuan?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at DoubleTree by Hilton Hotel Heyuan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at DoubleTree by Hilton Hotel Heyuan?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Heyuan?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at DoubleTree by Hilton Hotel Heyuan and nearby?
Have fun with nearby activities such as cycling and hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. DoubleTree by Hilton Hotel Heyuan also has an outdoor pool and a 24-hour health club, as well as a sauna and a garden.
Are there restaurants at or near DoubleTree by Hilton Hotel Heyuan?
Yes, there are 3 on-site restaurants, featuring Regional cuisine.
What's the area around DoubleTree by Hilton Hotel Heyuan like?
DoubleTree by Hilton Hotel Heyuan puts you in Yuancheng District, in the heart of Heyuan. Popular attractions include Asia Di Yigao Fountain, which is 8 minutes away by car.
DoubleTree by Hilton Hotel Heyuan Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
5.0/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
28 July 2024
Rebecca
Rebecca, 13-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Apr 2024
Mr
Very good
xianlong
xianlong, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
4 Oct 2020
Paid on expedia, hotel claims i didn't play now i'm double charged