The strength of the apartment is its location. It is very central, in the middle of the main London attractions. The downside of the apartment is that it is run-down, used wooden flooring, furniture, walls, no decorations to make it more pleasant and warm. It should not have 4*. The height of the apartment is very low. The balcony is from the bedrooms, not living room/kitchen which is a pity, as it leaves less occasions to enjoy the gorgeous view. The apartment has just one bathroom, no separate toilet. The staff needs to be called before the checking as per the email instructions as otherwise the agreed time if forgotten, but they are nice and helpful. Despite the aesthetics, we have enjoyed our stay.