See all properties

ibis Surabaya City Center

3.5 star property
Hotel with spa, near Tunjungan Plaza

Photo gallery for ibis Surabaya City Center

Lobby sitting area
Bar (on property)
In-room safe, desk, laptop workspace, blackout curtains
Front of property
Lobby sitting area
Experience modern comfort at ibis Surabaya City Center, where guests can unwind in the garden or indulge in international cuisine at Taste Restaurant. With a spa for relaxation, dry cleaning/laundry services for convenience, and free WiFi to stay connected, this hotel is perfect for those who value a mix of leisure and productivity.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Connecting rooms available
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Daily housekeeping
The current price is AU$37
includes taxes & fees
5 June - 6 June

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Single Beds

City view

Standard Room, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • City view
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Doubletree By Hilton Surabaya

  • Pool
  • Airport transfer
  • Free parking
  • Internet access
9.4 out of 10, Exceptional, 92 reviews
The price is AU$108
includes taxes & fees
30 May - 31 May
Doubletree By Hilton Surabaya
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Jalan Basuki Rahmat 94 - 96, Surabaya, East Java, 60271

What's nearby

  • Tunjungan Plaza - 8 min walk - 0.7 km
  • Surabaya Plaza Shopping Mall - 15 min walk - 1.3 km
  • Grand City Surabaya - 2 min drive - 2.3 km
  • Surabaya Zoo - 5 min drive - 4.5 km
  • Royal Plaza Surabaya - 7 min drive - 6.3 km

Getting around

  • Surabaya (SUB-Juanda) - 37 min drive
  • Surabaya Pasar Turi Station - 9 min drive
  • Tandes Station - 23 min drive
  • Surabaya Gubeng Station - 27 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Arumanis Restaurant - ‬4 min walk
  • ‪My Story - ‬3 min walk
  • ‪Soto Ayam Cak Soleh - ‬2 min walk
  • ‪Kizahashi Restaurant - ‬4 min walk
  • ‪Ria "Food Center Surabaya - ‬1 min walk

About this property

ibis Surabaya City Center

Ibis Surabaya City Center offers a great location, putting you within a short 10-minute walk of Tunjungan Plaza. Guests can indulge in spa services at the spa, and international cuisine is served at Taste Restaurant, which is open for breakfast, lunch and dinner. Other features include a bar/lounge and a garden.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 224 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Water dispenser

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1937 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has couples treatment room(s).

Dining

Taste Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 100000 per person
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Ibis Basuki Rahmat
Ibis Surabaya Basuki Rahmat
ibis Surabaya City Center Hotel
ibis Surabaya City Center
Ibis Surabaya City Center Hotel Java
ibis Surabaya City Center Hotel
ibis Surabaya City Center Surabaya
ibis Surabaya City Center Hotel Surabaya

Frequently asked questions

Does ibis Surabaya City Center offer free cancellation for a full refund?

Yes, ibis Surabaya City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Surabaya City Center?

Sorry, pets aren't allowed.

Is parking offered on site at ibis Surabaya City Center?

Yes, there's free self parking.

Is an airport shuttle service offered by ibis Surabaya City Center?

Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle one-way.

What are the check-in and check-out times at ibis Surabaya City Center?

Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

What is there to do at ibis Surabaya City Center and nearby?

Ibis Surabaya City Center has a spa and a garden.

Are there restaurants at or near ibis Surabaya City Center?

Yes, Taste Restaurant offers al fresco dining and international cuisine.

What's the area around ibis Surabaya City Center like?

Ibis Surabaya City Center is in Embong Kaliasin, a short 8-minute walk from Tunjungan Plaza and 15 minutes' walk from Surabaya Plaza Shopping Mall.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

ibis Surabaya City Center Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Comfortable hotel, and after a long day travelling, we did not want to search outside for a meal, and ate here, food was very good, and also excellent choice of drinks
1-night trip

8/10

Nice hotel to stay in the middle of the Surabaya City. Near shopping malls. Clean hotel with great breakfast.
1-night trip

10/10

Close to malls and restaurants, Ibis is located in the city center so I was able to explore and walk around. The facilities are great and offers breakfast as well. Very clean and definitely worth the stay.
2-night trip

10/10

Great place that was very central & close to Tunjungan Plaza
4-night trip

10/10

Nice hotel in a good location in the centre of Surabaya. Good price and breakfast was included. Staff were all very helpful and very friendly.
2-night trip

10/10

Clean and affordability
4-night trip

10/10

This property area is good. Walk 5 mins to one of the shopping mall.
2-night trip

8/10

It’s a nice hotel, nice location.It is absolutely no problem for coming back next time!
1-night trip

6/10

The hotel is well maintained, friendly staffs but most can't speak foreign language like English or Mandarin.
2-night trip

8/10

Towels a bit old
3-night trip

6/10

泊まるだけのリーズナブルなホテルをお探しなら良いです。立地も悪くないです。 朝食はバラエティに富んでます。味は普通です。
1-night trip

8/10

1-night trip

8/10

2-night trip

10/10

交通方便，價格合理。惟衛生清潔需要進一步增強。
5-night trip

10/10

1-night trip

10/10

2-night trip

6/10

1-night trip

8/10

1-night trip

10/10

1-night trip

10/10

1-night trip

6/10

1-night trip

8/10

Sehr gut! Alles war stimmig!!!
2-night trip

10/10

4-night trip

10/10

2-night trip

10/10

1-night trip