Fontainebleau Miami Beach

Beautiful hotel, fantastic pool and great overall vibe. The rooms are huge and very comfortable. I wished I’d spent a few more days by the pool as it’s great and the service for food and drinks is excellent. The only disappointing things were one of the restaurants was closed while we were there and Vida was dreadful for dinner. The steak restaurant was fantastic (went twice) and the Pizza and burger restaurant wasn’t bad. Also the windows in the room needed a good clean but overall I would still go back there.

Stunning hotel, brilliant facilities.. need more pool bed difficult to get a spot.. Overall fabulous

The hotel needs updating, our rooms were a little old fashioned. Over booked and so our original room was not available, we were them checked into a room already occupied. Unfortunately we opened the door to a naked female unaware we had access and were re assigned a room yet again. Waiting a long time for everything ie. room service, ice and wine glasses. When commenting about these issues upon checkout no one seemed to care.

The hotel was clean and hand sanitizer and face masks were provided for guests that needed. The room was clean and Jasmine at the front desk was really helpful.

Hot water was a issue for two days, remote control batteries we’re almost dead, light in bathroom was falling off the wall.

the parking was exorbitant, $48 plus tax per night, and then took forever to get the car the next day. Beach was wonderful, room was comfortable, restaurant (Hakkasan) only ok. No easy way to get breakfast sunday morning the parking makes me feel like I would not do this hotel again

Everything was great until i realiZed that they had charged me over $500 for a suite and they didnt even have a proper ice bucket! This hotel its just for the name and reputation!!

AC did not work in room, best suite in Sorrento tower. Maintenance fixed once, shut off at 11 pm and called front desk and they stated maintenance would handle next day. AC did start working around 2 am again. Very ghetto clientele. Smoking weed everywhere. Typical of what Miami Beach has become.

The Fontainebleau is a beautiful, older resort. It's clean, the beds are comfortable and they are doing a good job trying to maintain the social distancing thing. They are very short on communication as to the ins and outs of the resort. Our first day on-property we went down to the beach (picked up towels on our way through the pool) and found a couple chairs. No one said a word to until we figured out "protocol" is to have your spot set up by staff. There is no signage, no indication, other than being completely ignored by every staff member on the beach. That was a little off-putting, but we figured it out. As with most resorts, the food was expensive but decent, the staff was generally great and it has easy access to both south beach and north beach - lots of walkable sand and sidewalks.

Always a pleasure to stay in Miami. I absolutely love this hotel and this staff is the best.