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All properties in Dubai, Dubai, United Arab Emirates

Carlton Downtown

4-star hotel with 3 restaurants, near Dubai International Financial Centre

  • Free WiFi and free parking
From
A$86

Image gallery

  • Carlton Downtown
  • Carlton Downtown
  • Poolside Bar
  • Outdoor Pool
  • Carlton Downtown
Carlton Downtown. Image 1 of 67.
1 / 67Carlton Downtown
8.6.Fabulous.
  • Hotel manager was very cooperative and food were amazing. Raphael is the breakfast…

    Jan. 20, 2020

  • Hotel staff were friendly and obliging. Decor in room could do with an upgrade, the…

    Aug. 23, 2019

See all 338 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Convenient
Transport options
Walkable
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 357 guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub

For families

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Television

What’s around

  • In Trade Center
  • Dubai Mall - 19 min walk
  • Dubai Aquarium & Underwater Zoo - 19 min walk
  • Burj Khalifa - 25 min walk
  • Dubai Fountain - 31 min walk
  • Dubai International Convention and Exhibition Centre - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room
  • Classic One Bedroom Suite
  • Premium One Bedroom Suite
  • Deluxe Two Bedroom Suite
  • Panoramic Suite
  • Panoramic two bed room suite
  • Premium Suite, 3 Bedrooms

Location

  • In Trade Center
  • Dubai Mall - 19 min walk
  • Dubai Aquarium & Underwater Zoo - 19 min walk

What’s around

Landmarks

  • In Trade Center
  • Dubai Mall - 19 min walk
  • Dubai Aquarium & Underwater Zoo - 19 min walk
  • Burj Khalifa - 25 min walk
  • Dubai Fountain - 31 min walk
  • Dubai International Convention and Exhibition Centre - 36 min walk
  • Dubai World Trade Centre - 44 min walk
  • Dubai International Financial Centre - 12 min walk
  • KidZania - 22 min walk
  • City Walk - 25 min walk
  • Dubai Opera - 27 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 10 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 30 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 42 min drive
  • Financial Centre Station - 3 min walk
  • Emirates Towers Station - 13 min walk
  • Burj Khalifa - Dubai Mall Station - 28 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free beach shuttle

At a glance

Hotel size

  • This hotel has 357 rooms
  • This hotel is arranged over 47 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Free beach shuttle
  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Nightclub
  • Health club
  • Tennis on site
  • Steam room
  • Sauna

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2013
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • Arabic
  • Croatian
  • English
  • Estonian
  • French
  • Indonesian
  • Italian
  • Romanian
  • Russian
  • Spanish
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • 22-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Kirana Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Bayty - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Deli Grind - This delicatessen serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Jimmy Wickets - Onsite sports bar. Happy hour is offered. Open daily.

Zephyr - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Small print

Also known as

  • Warwick Hotel Dubai
  • Carlton Downtown Hotel
  • Carlton Downtown Dubai
  • Carlton Downtown Hotel Dubai
  • Warwick Dubai
  • Warwick Dubai Hotel
  • Warwick Dubai Hotel
  • Carlton Downtown Hotel Dubai
  • Carlton Downtown Dubai
  • Warwick Dubai
  • Warwick Hotel Dubai

Optional extras

Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Buffet breakfast is offered for an extra charge of AED 99 for adults and AED 49.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 157 per vehicle (one-way)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Carlton Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-out is available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Le Pain Quotidien (3-min walk), al griSSino (4-min walk), and Mint Leaf of London (4-min walk).
  • Yes, an airport shuttle is available. The charge is AED 157 per vehicle one-way.
  • Practice your swing on the tennis courts. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Carlton Downtown also has 2 bars and a nightclub, as well as a sauna and a steam room.
8.6.Fabulous.
  • 4.0.Fair

    Find value elsewhere.

    We were given a twin room even though we had booked a queen room months ago. We were told that we may he moved to another room but never heard from them.

    konal, 5 night family trip, Dec. 30, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Carlton Downtown Dubai

    The hotel is not far from the airport and you can reach it by train as the stati on is only 50 metres from the hotel. Staff greeted us warmly, we felt welcomed. Room service was good and the apartment itself was spacious and modern. It was one of those hotel were you got that wah factor when you walk into the lounge room and think this is good value for money. It is a very reasonable prices apartment in the busi business district. The only fault we found was the matterress on the bed was a bit more firm that what we are use to sleeping on but other than that it was a comfortable place to stay. We didn't use the buffet breakfast because we had been on A cruise ship for weeks and needed to cut back on our food intake. The buffet was reasonably priced and good range of food.

    traveller01, 1 night trip, Aug. 25, 2018

    Verified Expedia guest review

  • 8.0.Very good

    good hotel,good food

    Convenience close to train station. Room booked was exactly what I booked and spacious

    Alexis, 1 night family trip, Aug. 21, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Not what it seems ,

    Hidden fees you pay once you get to hotel, the put photos of renovated rooms on the website and give you old rooms .

    Nick, 3 night trip with friends, Jul. 17, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love it 😍

    Awesome

    Maher, 7 night trip with friends, Jun. 8, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Bad manners an attitude

    I had the worst experience ever In 20 years of traveling all over the world, I’ve never been so humiliated, specifically by the front desk Manager, a Philipino, of nationality, with a lot of attitude, from the check in very cold, very unhelpful, unprofessional, rude, unrespectful, not only with me but with his colleagues, one of those persons who arrive to Dubái and all of a sudden they have a boss position and they think that they really have the right to look at other down, my specific problem was at the day of my check out, I didn’t extend on time my keys and wallet plus things where inside my room after staying almost a month in the hotel, he wouldn’t give me an extra key for the room, Extremely Rude no matter he started screaming infront of all the clients saying he wouldn’t give me a key that I had to pay....... I feel sorry for the Hotel staff that have to put up with him everyday.

    Margarita O, 7 night trip, May 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect

    The staff was very friendly and helpful. The hotel was clean and COVID ready. Many restaurants and shops close by. Free shuttle services to 2 malls and 1 beach...

    Elsa, 7 night business trip, Apr. 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location and customer service was great, we enjoyed the breakfast daily that although was not included we paid every day and really enjoy it. Highly recommended only 3 blocks far from the metro station and 6 minutes away form Dubai Mall.

    9 night trip with friends, Mar. 4, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Very pleasant and helpful staff. Hotel location is very central and it was a pleasure staying at Carlton Sheikh Zayed Rd

    5 night family trip, Feb. 26, 2021

    Verified Expedia guest review

  • 6.0.Good

    Stay in Dubai

    Smoking smell in the nonsmoking room. Not very tidy and clean Staff are friendly. Just an ok hotel for reasonable price

    bo, 2 night trip, Jan. 11, 2021

    Verified Hotels.com guest review

See all 338 reviews