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Crowne Plaza Chengdu West, an IHG Hotel

4.5 star property
Luxury hotel in Pidu District with 2 restaurants and spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Chengdu West, an IHG Hotel

2 restaurants, breakfast, lunch, dinner served; Asian cuisine
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Point of interest
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Laundry facilities
  • Free parking
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • 11 meeting rooms
  • Meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is AU$138
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for 1 Bedroom Suite

1 Bedroom Suite

1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard

Premium bedding, minibar, in-room safe, desk

1 King Standard

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Lounge Access

Premium bedding, minibar, in-room safe, desk

Standard Room Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for 1 Bedroom Suite Balcony

Bathtub, hair dryer, dressing gowns, slippers

1 Bedroom Suite Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Upgrade Standard Room

Premium bedding, minibar, in-room safe, desk

Upgrade Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for 2 Double Standard

Premium bedding, minibar, in-room safe, desk

2 Double Standard

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Standard Balcony

Premium bedding, minibar, in-room safe, desk

2 Double Standard Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Somerset Riverview Chengdu

Pool
Kitchen
Laundry facilities
Free parking
9.2 out of 10, Wonderful, (346)
The price is AU$102
includes taxes & fees
1 Jan - 2 Jan 2025
Somerset Riverview Chengdu
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About the area

Map
No. 1, Xixin Avenue, High-Technology West Zone, Chengdu, Sichuan, 610041

What's nearby

  • Wide and Narrow Street - 10 min drive - 10.7 km
  • People's Park - 11 min drive - 12.1 km
  • Tianfu Square - 13 min drive - 13.6 km
  • Taikoo Li Shopping Center - 14 min drive - 15.0 km
  • Chengdu Research Base of Giant Panda Breeding - 19 min drive - 20.6 km

Getting around

  • Chengdu (CTU-Shuangliu Intl.) - 35 min drive
  • Hongpailou Railway Station - 13 min drive
  • Chengdu West Railway Station - 14 min drive
  • Chengdu West Station - 15 min drive
  • Baicao Road Station - 13 min walk
  • Baiye Road Tram Stop - 16 min walk
  • Chenfeng Tram Stop - 22 min walk

Restaurants

  • ‪秘食采 - ‬13 min walk
  • ‪四叶草时尚餐吧 - ‬11 min walk
  • ‪龙凤抄手 - ‬8 min walk
  • ‪电子科技大学成都学院.晨曦餐厅 - ‬11 min walk
  • ‪麦田量贩ktv - ‬11 min walk

About this property

Crowne Plaza Chengdu West, an IHG Hotel

When visiting Chengdu, Crowne Plaza Chengdu West, an IHG Hotel is a great choice to consider. Guests can visit the spa to be pampered with massages, aromatherapy or hydrotherapy, and Garden Cafe, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. The property is only a short walk to public transportation: Baicao Road Station is 13 minutes away.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 347 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

What to do

  • Shopping

Working away

  • 11 meeting rooms
  • Conference space (26910 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways
  • Area rugs in public areas
  • Area rugs in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bath only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, 悦水疗. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Garden Cafe – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Yi dufu – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
1982 Lobby Lounge – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 148 per person

Children & extra beds

  • Rollaway beds are available for CNY 293.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Chengdu West
Crowne Plaza Hotel Chengdu West
Crowne Plaza Chengdu West Hotel
Crowne Plaza Chengdu West
Crowne Plaza Chengdu West, an IHG Hotel Hotel
Crowne Plaza Chengdu West, an IHG Hotel Chengdu
Crowne Plaza Chengdu West, an IHG Hotel Hotel Chengdu

Frequently asked questions

Does Crowne Plaza Chengdu West, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Chengdu West, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Chengdu West, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Chengdu West, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Chengdu West, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Chengdu West, an IHG Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Crowne Plaza Chengdu West, an IHG Hotel and nearby?
Crowne Plaza Chengdu West, an IHG Hotel has a spa and an indoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Crowne Plaza Chengdu West, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring Asian cuisine.

Crowne Plaza Chengdu West, an IHG Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Jan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The staff was excellent. They went above and beyond to make my family and I feel welcome. The rooms were nice, but some aspects felt past their prime. While the room was non-smoking, there was a lingering smell of smoke in some areas. The hotel is well away from the city center and required a long walk to get to any food options. However, it was very convenient for our trip out of Xipu Station.
Brandon, 1-night family trip
Verified Expedia guest review

6/10 Good

Shower stall was very moldy (black) and the carpet was full of stain. Smelled like beer.
Mani, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

V
Mani, 5-night trip
Verified Orbitz guest review

6/10 Good

Mani, 7-night trip
Verified Orbitz guest review

8/10 Very good

city vicinity clean and safe
Yueh Huei, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay in Changdu
Excellent hotel at a good price (western standards). Hotel is very modern, clean. Rooms are spacious, modern and high quality. Breakfast buffet was outstanding, with extensive selection.Highly recommend.
richard, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Not a 5-star hotel in some regards
The hotel has excellent facilities like a swimming pool and a well equipped gym. The only downside is that the exterior part of the hotel was undergoing some road work and renovation. There was no proper signage on the way to access the hotel. As the entrance is on the second floor, the path to get to the lobby is not clearly labelled and I had to travel a fair distance to get to the lobby. It was inconvenient when I had a luggage to lug. A few days before I checked out, the road to access the lobby was sealed off and again no access sign was placed to guide the hotel guests to access the main road. I think the hotel needs to be pre-emotive in ensuring that signage is clearly placed to guide the exit and entrance into the lobby from the main road. The staircase also need to be lit properly. On the night when the earthquake tremor was felt, I could not access the ground floor using the staircase because it was poorly lit.
13-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Great for business
The hotel felt luxurious & it was well maintained. Room was large & comfortable. Breakfast spread was quite good. Overall a pleasant stay.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean room, OK breakfast.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Bernd, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Overall, a good stay.
1) English language skill can be improved 2) Service (waiting time for food to be served) can be improved. Overall, a good stay.
Joo Huan, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Stay
It is a nice hotel to stay in
4-night business trip
Verified Hotels.com guest review

6/10 Good

Unwelcoming reception from front desk
Front desk checking in did not see to needs and request of guests despite repeated reminders. Just turn a deaf ear and allocate twin bedroom on different floor for two rooms when we booked and paid for King bedroom. Most unsatisfactory.
Stephen, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A beautiful hotel
This is a beautiful hotel with very helpful staff. The "single" beds are actually queen size so there is plenty of room for 4 in a room. Although the hotel is not downtown, it is walking distance to a street full of restaurants (especially hot pot restaurants, for which Chengdu is famous) and shops. We were in Chengdu to see the panda research center at Wolong and our guide suggested this hotel as it is located near the freeway and cut an hour off of our drive to the panda research center, allowing us to get there ahead of the crowds. It was an excellent suggestion. I would recommend this hotel to anyone not wanting to stay in downtown Chengdu.
Cheryl, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel in Chengdu
Very nice hotel in Chengdu
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

sudarsono, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Xingzao, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

출장
단순 출장지 숙박으로는 괜찮아요
Dong-hyun, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

快適ではある
とても快適なホテルですが、周りに店が何も無いので、車がないと厳しいと思います。
1-night business trip
Verified Hotels.com guest review

8/10 Very good

惜しい
非常に快適なホテルですが、周りに店が何も無いので、車が無いと厳しいと思います。
2-night business trip
Verified Hotels.com guest review

8/10 Very good

不錯的選擇
服務好，早餐菜色多樣，房價稍貴了一點，但還可以接受。
2-night business trip
Verified Hotels.com guest review