Leonardo Royal Southampton Grand Harbour

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Indoor/outdoor pool
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Overview of Leonardo Royal Southampton Grand Harbour

Leonardo Royal Southampton Grand Harbour

4.0 star property
4-star hotel with spa, near Southampton Cruise Terminal

7.8/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
West Quay Road, Southampton, England, SO15 1AG
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business center
  • Business center
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Southampton City Centre
  • Southampton Cruise Terminal - 22 min walk
  • University of Southampton - 16 min drive
  • New Forest National Park - 14 min drive
  • Paultons Family Theme Park - Home of Peppa Pig World - 27 min drive
  • South Downs National Park - 35 min drive
  • Winchester Cathedral - 19 min drive
  • Beaulieu National Motor Museum - 30 min drive

Getting around

  • Southampton (SOU) - 20 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 33 min drive
  • Millbrook Station - 4 min drive
  • Southampton Woolston Station - 4 min drive
  • Southampton Central Station - 15 min walk

About this property

Leonardo Royal Southampton Grand Harbour

Leonardo Royal Southampton Grand Harbour puts you within a 15-minute drive of Southampton Cruise Terminal and New Forest National Park. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy, or mani/pedis. An indoor pool, a bar/lounge, and a fitness center are other highlights at this upscale hotel. Fellow travelers love the comfortable beds and comfortable guestrooms.

Languages

Bulgarian, English, Filipino, French, German, Hindi, Hungarian, Italian, Romanian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 173 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 5:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (GBP 14 per night)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Sailing nearby

Working away

  • 24-hour business center
  • 13 meeting rooms
  • Computer station
  • Conference space (11484 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Languages

  • Bulgarian
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Romanian
  • Spanish
  • Turkish

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Serenity Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Leo's - Overlooking the garden, this bar specializes in local cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 14 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from June 8 2022 to July 29 2022 (dates subject to change):
  • One of the dining venues

Parking

  • Self parking costs GBP 14 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Leonardo Royal Hotel Grand Harbour
Leonardo Royal Southampton Grand Harbour
Grand Harbour Hotel Southampton
Grand Harbour Southampton
Harbour Grand Hotel
Hotel Grand Harbour
Hotel Harbour Grand
De Vere Grand Harbour Hotel Southampton
De Vere Grand Harbour Southampton
De Vere Hotel Southampton
Leonardo Royal Hotel Grand Harbour
Leonardo Royal Southampton Grand Harbour
Leonardo Royal Grand Harbour
Hotel Leonardo Royal Hotel Southampton Grand Harbour Southampton
Southampton Leonardo Royal Hotel Southampton Grand Harbour Hotel
Hotel Leonardo Royal Hotel Southampton Grand Harbour
Leonardo Royal Hotel Southampton Grand Harbour Southampton
Grand Harbour Hotel
Leonardo Royal Grand Harbour
Leonardo Royal Southampton Grand Harbour Hotel
Leonardo Royal Southampton Grand Harbour Southampton
Leonardo Royal Southampton Grand Harbour Hotel Southampton

Frequently asked questions

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.0/10

Staff & service

7.9/10

Amenities

7.7/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Very good

Mel, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Tired hotel. Avoid
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Iain, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sharon, 5-night business trip
Verified Hotels.com guest review

4/10 Fair

Dissappounting
Power went 3 times reported twice b4 was put right . Wasnt logged in system as power went agsin and they wasnt aware it had happened . Reception said we can spk with manager in morning if we want . Terrible customer service . And my partners waych was missing then after power was put bk on afrer 3rd time watch appeared . Jacuzzi wasnt working . The guy whos first day it was was the only helpful one rhere . And the duvet was dirty and the reply i got was do you want it changed .
Louise, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Allen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cruising
Convenient to the old city and Cruise terminal.
Steven, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A F, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pre cruise stay
Great location, good service and nice friendly staff, would recommend to friends and family if looking for accommodation in the area
Paul, 1-night trip
Verified Hotels.com guest review