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Hermes Palace Hotel Medan

Medan hotel with restaurant and bar/lounge

Where to?

Dates

July 2025

20

August 2025

Enjoy a meal with a city view from our dining area, featuring a buffet with green banana leaves and a variety of dishes.

Guests can relax in the lobby's seating area, featuring a sofa and a bench, surrounded by a mix of modern and classic chairs.

Welcome to our lobby, featuring a spacious area with a polished floor, digital screen, and sleek elevator.

Relax in a shaded outdoor space with comfortable seating and lush greenery.

Experience the vibrant city from our high-rise hotel with stunning views of the surrounding area.

Overview
Rooms
Location
Policies

When visiting Medan, Hermes Palace Hotel Medan is a great choice to consider. Guests can visit the fitness centre for a workout or grab a bite to eat at Sirocco, which serves Indonesian cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights.

Good

Popular amenities

Airport transfer
Connecting rooms available
Bar
Gym
Laundry facilities
24/7 front desk

Main amenities (12)

Daily housekeeping
Restaurants and bar/lounge
Free train station pick-up
Fitness centre
24-hour room service
Coffee shop/cafe
24-hour business centre
Meeting rooms
Airport shuttle
Terrace
24-hour front desk
Air conditioning

Feel at home (6)

Children stay free
Fridge
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden

includes taxes & fees

22 July - 23 July

Room options

All rooms

1 bed

2 beds

Showing 10 of 10 rooms

Junior Suite

Junior Suite

Highlights

Air conditioning

Connecting rooms available

Fridge

LCD TV

Ceiling fan

Premium bedding

Hairdryer

Shower/bath combination

38 sq m
Sleeps 3
1 King Bed OR 2 Single Beds

Deluxe Room

Deluxe Room

Highlights

Air conditioning

Connecting rooms available

Fridge

LCD TV

Ceiling fan

Premium bedding

Hairdryer

Shower/bath combination

24 sq m
Sleeps 3
1 King Bed OR 2 Single Beds

Superior Room | View from room

Superior Room

Highlights

Air conditioning

Connecting rooms available

Fridge

LCD TV

Ceiling fan

Premium bedding

Hairdryer

Shower/bath combination

22 sq m
Sleeps 3
1 King Bed OR 2 Single Beds

Suite

Suite

Highlights

Air conditioning

Connecting rooms available

Fridge

LCD TV

Premium bedding

Separate bedroom

Ceiling fan

Hairdryer

Sleeps 3
1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Air conditioning

Connecting rooms available

Fridge

LCD TV

Ceiling fan

Premium bedding

Hairdryer

Shower/bath combination

22 sq m
Sleeps 3
1 King Bed OR 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite

Sleeps 2
1 King Bed OR 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Suite

Sleeps 2
1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Sleeps 2
2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room

Sleeps 2
1 Double Bed OR 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Sleeps 2
1 Double Bed OR 2 Single Beds

Similar properties

Outdoor pool

Pool
Airport transfer
Free parking
Free WiFi

includes taxes & fees

21 July - 22 July

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About the area

Jl. Pemuda No. 22, Medan, North Sumatra, 20151

What's nearby

Tjong A Fie's Mansion - 5 min walk - 0.5 km
Maimun Palace - 10 min walk - 0.9 km
Medan Mall - 12 min walk - 1.1 km
Great Mosque of Medan - 14 min walk - 1.2 km
Sun Plaza - 14 min walk - 1.2 km

Getting around

Medan (KNO-Kuala Namu Intl.) - 46 min drive
Medan Station - 16 min walk
Pulu Brayan Station - 20 min drive
Lubukpakam Station - 26 min drive
Free train station pickup
Airport pickup service

Restaurants

‪Rumah Makan Tabona - ‬1 min walk
‪Wajir Seafood - ‬2 min walk
‪Pecel Lele Mbak Bolek - ‬3 min walk
‪Nasi Goreng Pandu - ‬5 min walk
‪Miramar Restaurant - ‬2 min walk

About this property

Hermes Palace Hotel Medan

When visiting Medan, Hermes Palace Hotel Medan is a great choice to consider. Guests can visit the fitness centre for a workout or grab a bite to eat at Sirocco, which serves Indonesian cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights.

Languages

English, Indonesian

More about this property

At a glance

Hotel size

- 106 rooms

Arriving/Leaving

- Check-in start time: 1:00 PM; check-in end time: midnight
- Minimum check-in age – 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
- No cots (infant beds)

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free on-site self-parking
- Free on-site valet parking
- Free on-site extended parking

Transfers

- Airport pickup on request (available 24 hours a day)*
- Free train station pickup

Other information

- Designated smoking areas

Property amenities

Food and drink

Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli

Travelling with children

Children stay for free (see details)

Working away

24-hour business centre
Meeting rooms
Computer station
Conference space (2982 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage

Facilities

Built in 2010
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre

Accessibility

Lift
Wheelchair-accessible registration desk

Room amenities

Be entertained

LCD television
Premium cable channels

Home comfort

Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Slippers
Iron/ironing board (on request)

Sleep well

Premium bedding

Freshen up

Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Phone

Food and drink

Fridge
Free bottled water

More

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available

Special features

Dining

Sirocco – This bistro specialises in Indonesian cuisine and serves breakfast, lunch and dinner. Happy hour is offered. Reservations are required.

Hermes Coffee – On-site café.

Fees & policies

Refundable deposits

Deposit: IDR 300000 per night

Optional extras

Airport shuttle service is offered for an extra charge of IDR 150000 per person

Children & extra beds

Rollaway beds are available for IDR 250000 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hermes Palace

Hermes Palace Hotel

Hermes Palace Hotel Medan

Hermes Palace Medan

Hotel Hermes Palace

Palace Hermes

Hermes Palace Hotel Medan Managed Bencoolen

Hermes Palace Hotel Managed Bencoolen

Hermes Palace Medan Managed Bencoolen

Hermes Palace Managed Bencoolen

Hermes Palace Medan Medan

Hermes Palace Hotel Medan Hotel

Hermes Palace Hotel Medan Medan

Hermes Palace Hotel Medan Hotel Medan

Frequently asked questions

Are pets allowed at Hermes Palace Hotel Medan?

Sorry, pets aren't allowed.

Is parking offered on site at Hermes Palace Hotel Medan?

Yes, there's free self, valet and extended parking.

Is an airport shuttle service offered by Hermes Palace Hotel Medan?

Yes, a shuttle from the airport to the hotel is available. The charge is IDR 150000 per person.

What are the check-in and check-out times at Hermes Palace Hotel Medan?

Check-in start time: 1:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Hermes Palace Hotel Medan and nearby?

Hermes Palace Hotel Medan has a fitness centre and a garden.

Are there restaurants at or near Hermes Palace Hotel Medan?

Yes, Sirocco offers Indonesian cuisine.

What's the area around Hermes Palace Hotel Medan like?

Hermes Palace Hotel Medan is a short 12-minute walk from Maimun Palace and 15 minutes' walk from Medan Mall.

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Hermes Palace Hotel Medan Reviews

6.6

Good

6.8/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10

There were mosquitos at the lobby area. Other than that it was fantastic, the Conceige were fantastic

2-night trip

8/10

2-night trip

4/10

The front desk lady was terrible!! Never again 😡

7-night trip

8/10

1-night trip

10/10

2-night trip

4/10

Not clean enoght and services check in very very slow

1-night trip

8/10

1-night trip

8/10

2-night trip

6/10

Rooms were clean but for a 4 star motel you couldn’t flush toilet paper down toilet and the service to fix it the man was rude. Reception desk very friendly. Fridge didn’t work and no safe 😢

1-night trip

8/10

2-night trip

2/10

2-night trip

4/10

10/10

Bagus dan nyaman

6/10

体验比较一般

3-night trip

2/10

poor service and bad service. hotel crazy. lol

1-night trip

6/10

4/10

First we got there and wanted to check in, receptionist was not smiling. So we got impressions that they're not friendly. Once we got to our room, carpet was dirty, there was not any towel, and our bathroom's ceiling was leaking. So we had to ask for someone to check it. There was not any good intention from the hotel to move us to another room. It took them around 20-30minutes to fix the leaking, which it should be done BEFORE they checked guest into that room. When we asked the room boy for bath towel and face towel, he replied that we dont get face towel because we stay at standard room, face towel only for guest that stay at deluxe room. Friday night, live music from their restaurant at upper level couls be heard from our room and it stopped at 11PM. Smoking guest at the non-smoking area in the restaurant and none of the staffs seem like bother to say something to them. Until I asked one of the staffs to warn them because it's so annoying.

8/10

+Mitt i staden och nära till köpcentrum -Ingen pool för att svalka sig -högt pris

6/10

Stayed 5 nights in this hotel for visiting relatives and friends. Nice location as very near relatives house & town centre. The staff were very kind, polite & helpful. The concept of the hotel is very good as breakfast served at roof top but the staff at cooking counter during breakfast doesn't know how to cook as we were served very oily but cold sausages & yucky omellette. Quite disappointed with the cleanliness of the room as the blanket smells, carpet looks like never been vacuum before, towels were old, shower head was about to fall of & full of stain.

8/10

Nice clean hotel with friendly English speaking staff. The room was very spacious and had an incredible view - the only drawback was the sun would heat it up during the day but the aircon helped cool it down. Food was good and there is a functioning restaurant on the terrace. The views were awesome from the terrace. Breakfast was good too. The one drawback of this hotel is its location on Jalan Permuda. There's pretty much nothing else around the area unless you walk a few blocks to the north. Good value for money though!

6/10

8/10

Would stay their again

6/10

Nyaman

8/10

staff yang baik dengan senyuman manis dan keselesaan hotel yg teratur.

6/10

It's was great to stay here make me really really satisfaction...

7d89d2d0-14ae-46ed-be4f-ee3ada6ed731ee14debd-8ecc-47f8-af35-7bae5a5efece