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The Richmond Hotel, BW Signature Collection

3.0 star property
Hotel with restaurant, near Royal Albert Dock

Photo gallery for The Richmond Hotel, BW Signature Collection

Bar (on property)
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Check-in/check-out kiosk
Fridge, electric kettle
In the heart of Liverpool, The Richmond Hotel, BW Signature Collection offers a warm welcome with its coffee shop and dry cleaning services. Savor delicious British cuisine at R Bar & Brasserie or unwind with a drink at the bar. With in-room WiFi and a business center, this hotel near Royal Albert Dock is perfect for blending work and play.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 2 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

For families (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

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About the area

Map
24 Hatton Garden, Liverpool, England, L3 2AN

What's nearby

  • Cavern Club - 9 min walk
  • Liverpool ONE - 10 min walk
  • Liverpool Empire Theatre - 10 min walk
  • Liverpool Pier Head Ferry Terminal - 14 min walk
  • Royal Albert Dock - 16 min walk

Getting around

  • Liverpool (LPL-John Lennon) - 34 min drive
  • Manchester Airport (MAN) - 52 min drive
  • Chester (CEG-Hawarden) - 56 min drive
  • Moorfields Station - 5 min walk
  • Liverpool Lime Street Station - 9 min walk
  • Liverpool James Street Station - 12 min walk

Restaurants

  • ‪Lovelock's - ‬5 min walk
  • ‪Fattoush - ‬1 min walk
  • ‪Sultans Palace - ‬5 min walk
  • ‪Shenanigans - ‬2 min walk
  • ‪The Ship & Mitre - ‬3 min walk

About this property

The Richmond Hotel, BW Signature Collection

When you stay at The Richmond Hotel, BW Signature Collection, you'll be in a great location, within a short 10-minute walk of Cavern Club and Liverpool ONE. For a bite to eat, guests can visit R Bar & Brasserie, which serves British cuisine and is open for breakfast, lunch and dinner. Also, Liverpool Empire Theatre and Liverpool Pier Head Ferry Terminal are within a 15-minute walk.

Languages

English

At a glance

DONE

Hotel size

    • 139 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 8:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Business centre
  • 2 meeting rooms
  • Conference space (9311 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Electric kettle

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

R Bar & Brasserie – This brasserie specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per day
  • Breakage deposit: GBP 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 14.95 for adults and GBP 5.00 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 20.00 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per accommodation, per night

Parking

  • Parking height restrictions apply

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Long-term renters welcome.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires a deposit equal to 20% of the cost of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Richmond Hotel Liverpool
Richmond Liverpool
Richmond Apart-Hotel Hotel Liverpool
Richmond Apart-Hotel Hotel
Richmond Apart-Hotel Liverpool
Richmond Apart-Hotel
Richmond BW Premier Collection Hotel Liverpool
Richmond BW Premier Collection Hotel
Richmond BW Premier Collection Liverpool
Richmond BW Premier Collection
BW Premier Collection Richmond Hotel Liverpool
BW Premier Collection Richmond Hotel
BW Premier Collection Richmond Liverpool
BW Premier Collection Richmond
BW Premier Collection The Richmond
Best Western Premier Collection The Richmond
The Richmond Best Western Premier Collection
The Richmond BW Premier Collection
The Richmond Apart Hotel

Frequently asked questions

Are pets allowed at The Richmond Hotel, BW Signature Collection?

Yes, cats and dogs are welcome. There's a charge of GBP 25 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at The Richmond Hotel, BW Signature Collection?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at The Richmond Hotel, BW Signature Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at The Richmond Hotel, BW Signature Collection?

No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (4-min drive) and Mecca Bingo (9-min drive) are both nearby.

Are there restaurants at or near The Richmond Hotel, BW Signature Collection?

Yes, R Bar & Brasserie offers British cuisine.

What's the area around The Richmond Hotel, BW Signature Collection like?

The Richmond Hotel, BW Signature Collection is in the heart of Liverpool, a short 5-minute walk from Moorfields Station and 16 minutes' walk from Royal Albert Dock.

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The Richmond Hotel, BW Signature Collection Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Disappointed.
The Richmond used to be a great property but feels neglected of late. Room given initially was so smelly, asked the manager and to his credit changed the room to something more pleasant. Overall, the cleanliness is not great, lots of visible damage to the hotel, but only stayed for one night so made do. Have stayed before an the hotel does have a nice wing which is newer but rest of it was poor and it's the second time I've needed a room change.
Rajesh, 1-night trip

10/10 Exceptional

A wonderful Hotel in every sense of the word. Excellent location ,excellent service by charming staff . It takes you back to what Hotels were like in times gone bye. Everything on a Grand Scale. If you are travelling to Liverpool , you should STRONGLY consider this wonderful Hotel.
1-night trip

10/10 Exceptional

Staff - 5/5 We arrived early around 12pm and Micheal helped us with checkin. we first got a room on ground floor as that was the only room available when we arrived, but it was not the type of room we were thinking of. we like rooms that have day light coming in and this room was very dark as it had only 1 window. we explained to Micheal, and he was very helpful, understood our needs and reorganized so that we got a different room, but that meant we had to check in at 3pm which was fine. Location - 5/5 5-10 min away from city centre. Which made it easily accessible to food and shopping centre. there is costa , dessert and Turkish restaurant right opposite the hotel. the car park was 2 min walk. Cleanliness- 3/5 Although the room had been cleaned by room service, the utensils had a stench of alcohol. there was dust around the room and the carpet had some sticky bits. we were in the junior suite so it was apartment style room however there was no microwave in the kitchen. There were two sinks in the bathroom and one of them was clogged up with tissues. the bathroom needs ventilation
3-night trip

10/10 Exceptional

Matt, 2-night trip

8/10 Very good

Room was ok but didnt like the carpets in corridors very worn and messy just felt like it was very out dated and needs improvement plus alot of noise from slamming doors but maybe this cant be helped with fire doors
3-night trip

8/10 Very good

Only stayed for a couple of nights but really enjoyed it . Very easy to get around from the hotel , and only 5 minutes from the train station loved it .
Olivia, 2-night trip

10/10 Exceptional

Kate, 1-night trip

8/10 Very good

Good location
2-night trip

10/10 Exceptional

Isabel, 1-night trip

10/10 Exceptional

Daniel, 1-night trip

10/10 Exceptional

Excellent junior suite, brilliant breakfast and friendly staff who are helpful and professional. Excellent price too! Definitely recommend this hotel.
2-night trip

10/10 Exceptional

Good reception and an excellent cooked breakfast
1-night trip

10/10 Exceptional

Can't fault the hotel at all - nice spacious rooms, friendly staff, central location, great city, thoroughly enjoyed
2-night trip

10/10 Exceptional

Good value for money. Two issues: only off street parking or commercial car park options a available, hotel does not have its own parking space; wifi does not work.
1-night trip

6/10 Good

1-night trip

6/10 Good

Okay stay, but rooms would do a renovation
Overall an average hotel, ok for a one night stay. Staff was really helpful. The room is clean, but does look old. Curtains seem 20 years old, phone not working, shower not working properly. The is a huge tv in the room with smart box attached, but wasn’t working either and all the wires were out. Great location, but room could use some renovation.
1-night trip

8/10 Very good

Quirky but a bit dated, could do with a make over orupdate
Nicola, 1-night trip

10/10 Exceptional

Really friendly staff, very welcoming. Lovely, spacious room. Very family friendly, would return again.
Jennifer, 1-night trip

8/10 Very good

Layla, 1-night trip

6/10 Good

At the time of our stay the hotel was being used to house homeless and drug dependent people, they were sat on entrance steps throughout tge afternoon and night time begging for money and cigarettes. The corridors smelt constantly of weed Nd there were silver cannisters of gas in the corridors and on window cills. You had no idea if they where in room next to yours making a unpleasant environment to stay in. I personally felt unsafe walking around at night. Although the hotel had door security this did not stop the begging on the steps of the hotel and drug use, the door man talking offense to us not responding to him on one occasion after we'd asked for money coming back in at 10pm at night. If hed been wearing his securit badge and id it would have been easier to identity him from the homeless and drug users.
2-night trip

8/10 Very good

1-night trip

10/10 Exceptional

1-night trip

6/10 Good

2-night trip

8/10 Very good

Nice hotel and room with perfect location
Nice hotel in perfect location in centre of Liverpool. Junior suite with balcony was amazing with ample space and amenities to boot. Comfortable, spacious, clean, what more could you ask for.. Definitely a good option to stay again, no reason not to.
Paul, 1-night trip

10/10 Exceptional

1-night trip