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Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property
Hotel with spa, near Castle Keep

Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter by IHG

Standard Room, 2 Double Beds (Minifridge)
Bar (on property)
Exterior
Indoor pool
Point of interest
At Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel, you're just a stone's throw from Castle Keep and Chinatown. Enjoy golfing on site, unwind with dry cleaning/laundry services or treat yourself to a rejuvenating spa experience at Mineral House. With an indoor pool and multilingual staff available to help plan your day out in the city.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • Conference centre

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is AU$151
includes taxes & fees
29 May - 30 May

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premium Room, 1 King Bed (Club Floor)

Premium Room, 1 King Bed (Club Floor)

Premium Room, 1 King Bed (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Club Floor)

Room, 2 Double Beds (Club Floor)

Room, 2 Double Beds (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Club lounge access (Lounge Access)

Property amenity

Standard Room, 1 Queen Bed, Club lounge access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access (Lounge Access)

Suite, 1 Bedroom, Club lounge access (Lounge Access)

Suite, 1 Bedroom, Club lounge access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 27.5 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Room amenity

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 27.5 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Minifridge)

Standard Room, 2 Double Beds (Minifridge)

Standard Room, 2 Double Beds (Minifridge)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Separate Bath)

Standard Room, 1 Queen Bed (Separate Bath)

Standard Room, 1 Queen Bed (Separate Bath)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (Lounge Access)

Junior Suite, 1 King Bed, Club lounge access (Lounge Access)

Junior Suite, 1 King Bed, Club lounge access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Room amenity

Standard Room, 1 Queen Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed (Double Rain Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club lounge access

Room amenity

Standard Room, 1 Queen Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Hilton Newcastle Gateshead

  • Pool
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8.6 out of 10, Excellent, 1,001 reviews
The price is AU$149
includes taxes & fees
26 May - 27 May
Hilton Newcastle Gateshead
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About the area

Map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA

What's nearby

  • Castle Keep - 9 min walk - 0.8 km
  • Chinatown - 9 min walk - 0.8 km
  • St. James' Park - 12 min walk - 1.0 km
  • The Glasshouse - 13 min walk - 1.1 km
  • Quayside - 19 min walk - 1.6 km

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 19 min drive
  • Dunston Station - 5 min drive
  • Newcastle Central Station - 7 min walk
  • Manors Station - 16 min walk
  • Central Station - 6 min walk
  • Central Station - 7 min walk
  • Monument Station - 12 min walk

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪The Dog & Parrot - ‬5 min walk
  • ‪Pink Lane Coffee - ‬7 min walk
  • ‪The Centurion - ‬8 min walk
  • ‪The Town Wall - ‬7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

At Crowne Plaza Newcastle - Stephenson Quarter by IHG, you'll be a short five-minute drive from St. James' Park and Quayside. You can visit the spa to indulge in deep-tissue massages, body wraps or manicures and pedicures, and Hawthorn Restaurant serves breakfast. An indoor pool, a bar/lounge and a fitness centre are other highlights at this eco-friendly hotel. Fellow travellers love the helpful staff and breakfast. Public transportation is only a short walk: Central Station is 6 minutes and Central Station is 7 minutes.

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 251 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking nearby (GBP 12 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Golfing

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (3003 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 109
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Hawthorn Restaurant – This restaurant only serves breakfast.
The Gin Bar – This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18.95 for adults and GBP 9.47 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs GBP 12 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Frequently asked questions

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Newcastle - Stephenson Quarter by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (2-min walk) is nearby.

What is there to do at Crowne Plaza Newcastle - Stephenson Quarter by IHG and nearby?

Crowne Plaza Newcastle - Stephenson Quarter by IHG has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, there's an on-site restaurant, Hawthorn Restaurant.

What's the area around Crowne Plaza Newcastle - Stephenson Quarter by IHG like?

Crowne Plaza Newcastle - Stephenson Quarter by IHG is a short 6-minute walk from Central Station and 15 minutes' walk from St. James' Park. Travellers say that the hotel is in a great location.

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Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Shower
Food
Lobby
Bed
Bathroom
Spa

What guests liked

  • The spa facilities were a highlight, offering a pleasant experience with a pool, steam room, and jacuzzi. (24 reviews)
  • Breakfast offered a plentiful and high-quality selection of food with friendly and helpful staff. (40 reviews)
  • The pool was clean, spacious, and a great way to cool down, with many guests enjoying its facilities. (20 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

Had a lovely time well worth the upgrade to club will deffo be backwith family
1-night trip

10/10

Amazing Hotel,
1-night trip

10/10

Definitely our favourite hotel in Newcastle, walking distance of shops, restaurants and bars and carpark next door
3-night trip

10/10

Great family stay, room clean, spacious and comfortable. Also Great location for the station, town and the quayside a short walk away.
1-night trip

10/10

Great location. Walked all around town. Definitely would stay here again.
3-night trip

8/10

Very friendly, helpful staff throughout the hotel
3-night trip

10/10

Good stay in a quiet place not far from the center. Nice facility and good restaurant, whether that's for the dinner or the breakfast, the staff was excellent. Room where really spacious. We enjoyed the spa, hot tub and hammam.
1-night trip

10/10

Footy weekend staff absolutely amazing
2-night trip

10/10

Very professional,polite and helpful staff. Room was clean and smelt lovely. Spacious room. Beautiful hotel.
1-night trip

8/10

Nice clean hotel with a pool, steam room and jacuzzi in the basement. Location is good, next to the train station and only a short (few minute) walk to bars and restaurants. 5-10 minute walk into the city centre/shopping. Soundproofing good, we didn’t hear any noise from outside despite our room looking out at the station. Would definitely stay again.
1-night trip

10/10

The hotel is in a great location. The rooms were clean, spacious and the bathrooms were lovely. The small issue was that the pillows were hard. The food and drinks in the bar were a great price and the staff were very friendly and helpful
1-night trip

10/10

Great facilities and very friendly staff.
2-night trip

8/10

Great hotel in a good location. A little slow to get served at the front desk as there was only one member of staff on, but they were helpful. Breakfast - go for the cold options because the cooked was rather stale.
2-night trip

10/10

Great location and hotel staff is super accommodating allowing us to check in early and check out late
2-night trip

10/10

Lovely stay for my daughter’s 16th birthday. Fab location and hotel is fab. Pool is clean and child friendly.
1-night trip

10/10

Very nicely appointed hotel, hidden away behind the railway station but still very central but less noisy than others. Large rooms well maintained & furnished.
1-night trip

10/10

Great stay enjoyed the spa and breakfast .comfortable bed .friendly staff
1-night trip

8/10

Stay here quite often for work, only downside is the huge very slow moving queue to be seated for breakfast!
3-night trip

8/10

Lovely hotel, nice and clean with very friendly staff, however if you're looking for a good nights sleep, don't expect this on a Saturday night as music was playing until at least 1am and the pillows are very uncomfy!
1-night trip

8/10

Conveniently located for train station and exploring the city. Friendly and helpful staff. Nice pool and gym too. Great value for money
1-night trip

10/10

Good size room, lovely breakfast. A small moan, the pillows were lumpy. Very close to city and station so convienient for everything. A walk along the river is very close and absolutely worth it.
2-night trip

10/10

Lovely clean hotel conveniently located next to the station. Spacious quiet rooms and lots of choice at breakfast. Would stay again
1-night trip

10/10

Club lounge view
1-night trip

10/10

Lovely hotel would definitely stay again
1-night trip

8/10

Nice hotel with good facilities. Long wait for access to the the spa which was annoying and then very empty when we got there. Long wait for food in the restaurant too.
1-night trip