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Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel
4-star hotel with spa, near Castle Keep
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Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel
Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel
Overview of Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel
8.6 out of 10 Fabulous
8.6/10 Fabulous
Property highlights
- Pool
- Spa
- Free WiFi
- Restaurant
- Connecting rooms available
- Air conditioning
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Full-service spa
- Indoor pool
- Breakfast available
- Fitness centre
- Sauna
- Steam room
- Spa tub
- 24-hour room service
- Massage/treatment rooms
- Conference centre
Feel at home
- Free cots/infant beds
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Terrace
- Daily housekeeping
Room options
View all photos for Standard Room, 1 King Bed (Club Floor)
Standard Room, 1 King Bed (Club Floor)
View all photos for Standard Room, 2 Double Beds (Club Floor)
Standard Room, 2 Double Beds (Club Floor)
View all photos for Standard Room, 1 Queen Bed (Lounge Access)
Standard Room, 1 Queen Bed (Lounge Access)
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
View all photos for Suite, 1 Bedroom (Lounge Access)
Suite, 1 Bedroom (Lounge Access)
View all photos for Standard Room, 1 King Bed with Sofa bed
Standard Room, 1 King Bed with Sofa bed
View all photos for Standard Room
Standard Room
View all photos for Standard Room, 1 Queen Bed with Sofa bed
Standard Room, 1 Queen Bed with Sofa bed
View all photos for Standard Room, 2 Double Beds (Minifridge)
Standard Room, 2 Double Beds (Minifridge)
View all photos for Standard Room, 1 Queen Bed (Separate Bath)
Standard Room, 1 Queen Bed (Separate Bath)
View all photos for Junior Suite, 1 King Bed (Lounge Access)
Junior Suite, 1 King Bed (Lounge Access)
View all photos for Standard Room, 1 Queen Bed, Accessible
Standard Room, 1 Queen Bed, Accessible
View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)
Standard Room, 1 Queen Bed (Double Rain Shower)
View all photos for Standard Room, 1 Queen Bed (Lounge Access)
Standard Room, 1 Queen Bed (Lounge Access)
About this area
What's nearby
- St. James' Park - 2 min drive
- Northumbria University - 3 min drive
- Quayside - 3 min drive
- Beamish Open Air Museum - 16 min drive
- Stadium of Light - 18 min drive
Getting around
Restaurants
- The Centurion - 8 min walk
- Starbucks - 7 min walk
- Gunner Tavern - 8 min walk
- The Victoria Comet - 8 min walk
- Pink Lane Coffee - 8 min walk
About this property
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel
Languages
Arabic, Dutch, English, French, German, Italian, Russian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
At a glance
Hotel size
- 251 rooms
- Arranged over 6 floors
Arriving/Leaving
- Check-in time from 3:00 PM until midnight
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11:00 AM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
- If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
- Due to COVID-19 restrictions, access to the steam room is not available until further notice.
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Wheelchair-accessible parking on site
- Off-site parking nearby (GBP 12 per night)
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11 AM on weekends
- Restaurant
- Bar/lounge
- 24-hour room service
What to do
- Golfing
Working away
- Business centre
- Meeting rooms
- Conference centre (3003 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Wedding services
- Multilingual staff
Facilities
- 1 building/tower
- Built in 2015
- Safe-deposit box at front desk
- Terrace
- Fitness centre
- An indoor pool
- Full-service spa
- Hot tub
- Sauna
- Massage/treatment rooms
- Steam room
- Banquet hall
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible parking
- Assistive listening devices available
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
Room amenities
Be entertained
- 40-inch flat-screen TV
- Satellite TV channels
- Films for purchase
Home comfort
- Air conditioning
- Minibar
- Coffee/tea maker
- Slippers
- Iron/ironing board
Sleep well
- Blackout curtains
- Premium bedding
- Free cot/infant bed
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste (on request)
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a spa tub and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Dining
Hawthorn Restaurant – This restaurant only serves breakfast.
The Gin Bar – This restaurant serves lunch and dinner. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately GBP 18.95 for adults and GBP 9.47 for children
- Late check-out can be arranged for an extra charge (subject to availability)
Parking
- Parking is available nearby and costs GBP 12 per night
Pool, spa, & gym (if applicable)
- Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
Contactless check-in and contactless check-out are available.
Individually wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel Hotel