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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Allure Chocolat by Karisma Hotels & Resorts

4-star4 stars
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001, Colombia

4-star hotel with 2 bars/lounges, near Santisima Trinidad Church
  • Free full breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We had issues with our pick up service (hotel only sent a car for 4 and not 6 people and…Nov. 14, 2018
  • The hotel was great, we booked a tour to the islands but it wasn’t that good ( nothing to…Jan. 13, 2018

Allure Chocolat by Karisma Hotels & Resorts

from A$274
  • Luxury Room
  • Luxury Room (Bay View)
  • Standard Room
  • Superior Room

What’s around Allure Chocolat by Karisma Hotels & Resorts

Landmarks

  • In Cartagena Walled City
  • Cartagena de Indias Convention Center - 6 min walk
  • Santisima Trinidad Church - 5 min walk
  • Ciudad Movil Cultural Center - 5 min walk
  • Trinidad Square - 5 min walk
  • Colon Theater - 7 min walk
  • San Roque Church - 8 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking * on site

  • Discounted offsite parking

Offsite

  • Area shuttle *

  • Beach shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Restaurant
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Spa services on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
Working away
  • 24-hour business centre
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2012
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Red Knife - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar.

Allure Chocolat by Karisma Hotels & Resorts’s small print

Also known as

  • Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
  • Allure Chocolat by Karisma Hotels & Resorts Hotel
  • Allure Chocolat by Karisma Hotels & Resorts Cartagena
  • Allure Chocolat by Karisma Hotels & Resorts Hotel Cartagena
  • Allure Chocolat Karisma Hotels Resorts Hotel
  • Allure Chocolat Karisma Hotels Resorts Cartagena
  • Allure Chocolat by Karisma Hotels Resorts
  • ure Chocolat Karisma s s Cart
  • Allure Chocolat Karisma Hotels Resorts Hotel
  • Allure Chocolat Karisma Hotels Resorts Cartagena
  • Allure Chocolat by Karisma Hotels Resorts
  • ure Chocolat Karisma s s Cart

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs COP 25000 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of COP 120000 per vehicle (roundtrip, Maximum occupancy 3)

Area shuttle and beach shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Allure Chocolat by Karisma Hotels & Resorts

  • Does Allure Chocolat by Karisma Hotels & Resorts offer free cancellation for a full refund?
    Yes, Allure Chocolat by Karisma Hotels & Resorts does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Allure Chocolat by Karisma Hotels & Resorts currently open?
    This property is closed from April 2 2020 to October 14 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Allure Chocolat by Karisma Hotels & Resorts?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Allure Chocolat by Karisma Hotels & Resorts?
    Yes. Self parking costs COP 25000 per day.
  • Is there a pool at Allure Chocolat by Karisma Hotels & Resorts?
    Yes, there's an outdoor pool.
  • Are pets allowed at Allure Chocolat by Karisma Hotels & Resorts?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Allure Chocolat by Karisma Hotels & Resorts?
    You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Allure Chocolat by Karisma Hotels & Resorts?
    Yes, there's an onsite restaurant that serves barbecue.
  • Is airport shuttle service offered by Allure Chocolat by Karisma Hotels & Resorts?
    Yes, an airport shuttle is available. The charge is COP 120000 per vehicle roundtrip.
  • What is there to do near Allure Chocolat by Karisma Hotels & Resorts?
    Recommended spots to visit include Santisima Trinidad Church (5-min walk) and Ciudad Movil Cultural Center (5-min walk), along with Trinidad Square (5-min walk) and Cartagena de Indias Convention Center (6-min walk).

Recent reviews

Fabulous 8.8 From 353 reviews

Very good 8.0
Nice place. Nice people good location. My room. Was tiny though.
clifford, us2 night trip
Exceptional 10.0
Ga. Traveler
This is a wonderful hotel. It was clean and the staff are very attentive and friendly. Allure is located very close to the wall city. The restaurants are fantastic. The only drawback was the room size. I will return in the future.
Marvette, us4 night trip
Exceptional 10.0
Perfect location
Great experience.
Ryan, us5 night trip
Poor 2.0
Overbooked and moved to another hotel
When we attempted to check in, the hotel let us know they were overbooked so we were going to need to take a taxi across town to another hotel. The hotel they booked for us was not as nice and in a completely different neighborhood. The hotel they moved us to did not cost as much per night, but I did not get any sort of refund. They did not once call or email me to let me know this until we attempted to check in. They said this happened to 3 people just that night. Very unfortunate experience.
us1 night trip
Good 6.0
Not worth it
Staff not very friendly, breakfast could be better, rooms are quite small and dark since the window view is a wall. Expensive for what it is.
us1 night trip
Poor 2.0
I don't recommend this hotel
We did not have a pleasant stay. The pool was so dirty and I doubt the filter was working but no one seemed to care. The reception is the most unorganized HOT MESS I have ever seen and it seems that the hotel has a serious shortage of staff. The restaurant took FOREVER to bring the food and it was the wrong meal. If you hang around in the lobby or the restaurant you would hear screaming match from frustrated guests more often than none. We ended up checking out a day earlier even though we had already paid. That should tell you enough. We wanted to end our trip in a positive note and staying at Allure was not going to accomplish that.
Marjan, us4 night family trip
Very good 8.0
Good hotel
Nice hotel with a good location. Room a little small and the view of the wall not so pleasing. Probably keeps things quiet though. Buffet breakfast simple but rotated daily
Brian, ca6 night trip

Allure Chocolat by Karisma Hotels & Resorts

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