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Mt Buller Chalet Hotel & Suites

4.0 star property
Mount Buller ski hotel with ski storage and indoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mt Buller Chalet Hotel & Suites

The Lakeland Penthouse | Private kitchen
Snow and ski sports
The Lakeland Penthouse
Chamois Two Bedroom Apartment | Living area
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Ski facilities
  • Gym
  • Pool
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • WiFi in the lobby
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Fridge
  • Television
  • Garden
  • Daily housekeeping
  • Lift

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for One Bedroom Suite

One Bedroom Suite | Living area

One Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Microwave
  • 71 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds OR 2 Single Beds and 2 Double Sofa Beds

View all photos for Wombat Suite

Wombat Suite

Wombat Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Hairdryer
Daily housekeeping
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King w/ Sofa

Standard King w/ Sofa

Standard King w/ Sofa

Highlights

Balcony
Air conditioning
Fridge
TV
Sofa bed
Hairdryer
Daily housekeeping
Iron/ironing board
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for The Lakeland Penthouse

The Lakeland Penthouse

The Lakeland Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
  • 222 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Howqua Suite

Howqua Suite

Howqua Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Kitchenette w/Sofa- KBK

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Kitchenette w/Sofa- KBK

Highlights

Air conditioning
Kitchenette
Fridge
TV
Sofa bed
Hairdryer
Daily housekeeping
Iron/ironing board
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Chamois Two Bedroom Apartment

Chamois Two Bedroom Apartment | Living area

Chamois Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
  • 140 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard King Room

Standard King Room

Standard King Room

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Daily housekeeping
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tirol Suite

Tirol Suite

Tirol Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Hairdryer
Daily housekeeping
Living room
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Junior Summit Family Suite

Junior Summit Family Suite

Junior Summit Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Hairdryer
Daily housekeeping
Iron/ironing board
  • 50 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Delatite Two Bedroom Suite

Delatite Two Bedroom Suite

Delatite Two Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Fridge
TV
Separate bedroom
  • 203 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Map
5 Summit Road, Mount Buller, VIC, 3723

What's nearby

  • Mt. Buller Alpine Resort - 1 min walk - 0.0 km
  • Federation - 1 min walk - 0.0 km
  • Blue Bullet Chairlift - 4 min walk - 0.4 km
  • Bull Run - 2 min drive - 0.8 km
  • Mount Buller Peak - 7 min drive - 3.1 km

Getting around

  • Melbourne Airport (MEL) - 174 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Harry Burns Mt Buller - ‬5 min walk
  • ‪Cattleman's Cafe, Bar & Steakhouse - ‬1 min walk
  • ‪Hotel Pension Grimus - ‬5 min walk
  • ‪Enzian Hotel - ‬4 min walk
  • ‪Kaptans Restaurant - ‬6 min walk

About this property

Mt Buller Chalet Hotel & Suites

Featuring downhill skiing, Mt Buller Chalet Hotel & Suites is a great choice for your ski holiday in Mount Buller. The restaurant is a perfect spot to grab a bite to eat, and guests returning from the slopes can relax at the sauna or enjoy après-ski drinks at the bar/lounge. Other highlights include an indoor pool, a fitness centre and a steam room. Ski storage is also available.

Languages

English

At a glance

Hotel size

  • 62 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: 9 PM
  • Express check-in/out available
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9 AM - 5 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Reception is open 24-hour from June to September.
  • Please note checkin time is from 4 PM in winter. Summer check in is from 2 PM.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (14 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • No on-site parking

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Downhill skiing
  • Skiing nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Ski storage
  • Snow sports gear

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An indoor pool
  • Sauna
  • Steam room

Accessibility

  • Lift

Ski

  • Downhill skiing
  • Ski storage

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in public areas for AUD 15 per stay (rates may vary)
  • Local area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between 01 September and 31 May.

Policies

This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Mercure Chalet Mt Buller Hotel Mount Buller
Grand Mercure Chalet Mt Buller Hotel
Grand Mercure Chalet Mt Buller Mount Buller
Grand Mercure Chalet Mt Buller
Mercure Mt Buller
Mt Buller Chalet Hotel
Mt Buller Chalet Mount Buller
Mt Buller Chalet Hotel Mount Buller
Mt Buller Chalet Hotel Suites
Mt Buller Chalet
Mt Buller Chalet & Suites
Mt Buller Chalet Hotel & Suites Hotel
Mt Buller Chalet Hotel & Suites Mount Buller
Mt Buller Chalet Hotel & Suites Hotel Mount Buller

Frequently asked questions

Is Mt Buller Chalet Hotel & Suites currently open?
The property is closed between 01 September and 31 May.
Is there a pool at Mt Buller Chalet Hotel & Suites?
Yes, there's an indoor pool.
Are pets allowed at Mt Buller Chalet Hotel & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Mt Buller Chalet Hotel & Suites?
Sorry, there's no on-site parking at Mt Buller Chalet Hotel & Suites.
What are the check-in and check-out times at Mt Buller Chalet Hotel & Suites?
Check-in start time: 4 PM; check-in end time: 9 PM. Check-out time is 10 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Mt Buller Chalet Hotel & Suites and nearby?
Have fun with on-site winter activities such as downhill skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. Mt Buller Chalet Hotel & Suites also has a garden.
Are there restaurants at or near Mt Buller Chalet Hotel & Suites?
Yes, there's an on-site restaurant.
What's the area around Mt Buller Chalet Hotel & Suites like?
Mt Buller Chalet Hotel & Suites is a short 1-minute walk from Mt. Buller Alpine Resort and 17 minutes' walk from Alpine National Park.

Mt Buller Chalet Hotel & Suites Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Good

Right on the ski field (can literally walk out door and you are there). But Hotel in less than optimal condition: cracks in some windows on main doors, tired condition generally, rooms about a 3* condition. Bathroom poor condition (bath did not even drain properly - bath maybe installed on an angle?). Quite expensive for its quality. Not sure the high premium for staying there is worthwhile.
2-night family trip
Verified Expedia guest review

8/10 Very good

The only coffee machine in the place was switched off at happy hour forcing us to venture out in search of coffees,
2-night romance trip
Verified Wotif guest review

10/10 Exceptional

The staff were amazing, letting us check super early and couldn't be more helpful when letting us use the storage area. Room was what we expected.
1-night family trip
Verified Wotif guest review

6/10 Good

We were given what I believe to be a disabled room with now shower screen just a curtain and water slashed all over the floor. It did drain away but took a lo g time
2-night family trip
Verified Wotif guest review

10/10 Exceptional

Nice location and good facility
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Had a great stay at the Chalet. Hotel is conveniently located right on the main ski run, so it made it very easy to hit the slopes. Room was an older style, but very clean and had everything we needed. We tried the main restaurant, which was also really nice.
SV-Young, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great location - love ski in/out with kids in tow. Easy to walk everywhere. Spa and sauna a great addition.
Danielle, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Lastminute guest review

10/10 Exceptional

Staff friendly and helpful. We love the pool and gym for the kids
4-night family trip
Verified Wotif guest review

10/10 Exceptional

Close to skiing and village Square. Good facilities.
2-night family trip
Verified Wotif guest review

10/10 Exceptional

Harry and his team turned a negative (Mt Buller taxi keeping us waiting over 3 hours) into a positive (arranging transfer in the chalet mini bus back to the long term car park) with their affable nature and cheerful disposition!
6-night family trip
Verified Expedia guest review

8/10 Very good

Hongmei, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Not the cheapest out there but its proximity to almost everything is excellent.
1-night family trip
Verified Expedia guest review

8/10 Very good

Vicinity to the sloop and play area is very good. In the heart of the village and it's surrounding eateries.
1-night family trip
Verified Expedia guest review

8/10 Very good

We stayed in a king kitchenette studio on the 5th floor, overlooking the Burke St run. It was lovely and modern, with oven, stove & sink but (oddly) no microwave. The room was stinking hot ALL the time, even with all the heaters off and the windows open. Location was good; very central to everything. If we ever returned to Mt Buller, we'd probably stay here again, but would try to get a room across the hall, overlooking the valley & other mountains instead. On the Burke St side, you are forced to listen to loud commercial radio all day long, as it's annoyingly pumped onto the ski run outside. The Bird Cage cafe on site was terrible, with disgusting food. The staff at the Chalet ski hire on site lied when we asked for information, presumably to make an unnecessary sale. The staff at the hotel were incredibly friendly, but gave out copious amounts of incorrect information, which was very unhelpful. There seems to be a general disdain on the mountain for outsiders and newcomers; there was a very insular and unwelcoming vibe overall, and we felt as if we'd walked into the "family camp" from Dirty Dancing weeks in and were intruding. Very strange. Don't bother going in the last week of the season. Despite the heavily advertised "snow guarantee", most businesses on the mountain and ski hire, etc., in Mansfield close at the end of September. There were only three restaurants open for dinner, numerous runs and lifts were closed, the cinema was closed, etc.
Jac, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Ideally situated in the center of the village. Easy access to chairlifts. Liked having the equipment and clothing rental shop in the same building. Thoroughly enjoyed the four night stay and so did the grandkids.
julian, 4-night trip
Verified Wotif guest review

10/10 Exceptional

Great stay spring skiiing.
We had a great time spring skiing and enjoyed the end of season discounted rates. Location is excellent at bottom of Bourke St, out the door and onto the slopes. Easy to come back for lunch which saves big $$$'s. Staff where friendly and cheerfully accommodated our additional requests. Used the ski hire in the building which was convenient but will try some where else next time to get better fitting and more comfortable boots. Kitchenette was basic but had all we required. happy to recommend.
Gary, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Suzie, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

No problems with booking, check-in, check-out. Nice and clean, helpful staff, good facilities. Rooms are a little dated
George, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Awesome
2nd time we stayed this snow season 2nd time round was even better than the first. Staff was extra amazing especially Hannnah made our second stay there a much more enjoyable one than the first (not that we didn’t enjoy our stay there the first time) would definitely be staying there next season especially if the staff will be the same !!! Awesome time
Alice, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

A Pleasant Stay
We stayed one night at the mt Buller Chalet & experienced a very pleasant stay. The staff were very helpful & friendly, the hotel is ideally located in the centre of town and is perfect to access all facilities. We would definitely like to book this hotel again.
Bernard, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

james, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

Had to pay for chains , didn’t need them Had to pay 55 bucks for parking Had to pay 18 bucks each person one way taxi Would not let me on the free bus with a travel bag Would not recommend an overnight stay here ever.
Adrian, 1-night trip
Verified Wotif guest review