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Ballina Motel

4.0 star property
Family-friendly motel connected to a shopping centre, within easy reach of Eastern Institute of Technology

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Ballina Motel

Photo gallery for Ballina Motel

Premium bedding, down duvets, pillow-top beds, minibar
Front of property - evening/night
Standard Room, 1 Bedroom
Hydromassage showerhead, designer toiletries, hair dryer, dressing gowns
Premium bedding, down duvets, pillow-top beds, minibar

Overview of Ballina Motel

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
Map
393 Gloucester Street, Napier, 4112
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Free airport shuttle
  • Room service
  • In-room childcare
  • Business centre
  • Car hire on-site
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Kitchenette
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping

Room options

View all photos for Standard Studio

Premium bedding, down duvets, pillow-top beds, minibar

Standard Studio

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio

Premium bedding, down duvets, pillow-top beds, minibar

Executive Studio

  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 Bedroom

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Spa Studio

Premium bedding, down duvets, pillow-top beds, minibar

Spa Studio

  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms

  • 54 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Business Traveller

Premium bedding, down duvets, pillow-top beds, minibar

Business Traveller

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Taradale
  • Mission Estate Winery - 5 min drive

Getting around

  • Napier (NPE-Hawke's Bay) - 12 min drive
  • Free airport shuttle

Restaurants

  • Mission Estate Winery - 4 min drive
  • Pak'Nsave Tamatea - 6 min drive
  • Sideline Bar - 6 min drive
  • The Duke of Gloucester - 1 min walk
  • Golden Spring Chinese Restaurant - 3 min drive
Map

About this property

Ballina Motel

Ballina Motel offers a free airport shuttle (available on request). Freebies such as WiFi, self-parking and wired Internet are added perks, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and surfing/body boarding.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 9:30 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Monday - Friday (7 AM - 9:30 PM) and Saturday - Sunday (8 AM - 8 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Free secured, covered on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Transfers

  • Free airport shuttle from 9:00 AM to 6:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–9 AM
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Surfing/body boarding nearby

Working away

  • Business centre
  • Computer station

Services

  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 32-cm LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Hydromassage shower head
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 15 to 24 for adults and NZD 15 to 24 for children
  • Late check-in after 9:30 PM can be arranged for an extra charge of NZD 50.00
  • Late checkout can be arranged for an extra charge of NZD 50.00 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 35.00 per night

Parking

  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Ballina Motel
Best Western Ballina Motel
Best Western Ballina Motel Napier
Best Western Ballina Napier
Motel Ballina
Ballina Motel Napier
Ballina Napier
Ballina Motel Motel
Ballina Motel Napier
Ballina Motel Motel Napier

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Ballina Motel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Ballina Motel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ballina Motel?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Ballina Motel?
Yes, a free airport shuttle is available from 9:00 AM to 6:00 PM on request.
What are the check-in and check-out times at Ballina Motel?
You can check in from 2 PM - 9:30 PM. Check-out time is 10 AM. Late check-out is available for a charge of NZD 50.00 (subject to availability). Express check-in and contactless social distancing and check-out are available.
What is there to do at Ballina Motel and nearby?
Have fun with activities such as boat tours, hiking and mountain biking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours.
Does Ballina Motel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and an espresso maker.
What's the area around Ballina Motel like?
Ballina Motel is a short 11-minute walk from Pettigrew Green Arena and 9 minutes' walk from Eastern Institute of Technology.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Tony and Joan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good communication, easy check-in. Minor difficulties logging in to internet connection - which could have been my fault.
David, 2-night trip
Verified Wotif guest review

8/10 Very good

Loise, 1-night trip
Verified Wotif guest review

6/10 Good

Tired and .... sad. Overwhelming scent of "freshener" in room so much it permeated my clothes. Nauseating. Shower curtain too short. Curtain fixtures broke. Bedside mlamp broke just sad tired property. Online photos not representative.
Claire, 1-night trip
Verified Wotif guest review

10/10 Exceptional

The room we were in was very nice, watching "Sky Channels " was a bonus, the only thing that was a bit sad is the parking a little tight
Marta, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Understand that property is undergoing work outside. Rooms was brilliant, clean but spa did not work and the TVs are very small.
Agnes, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect! Close to all amenities. Quiet and great staff.
Melissa, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Kenny, 3-night romance trip
Verified Wotif guest review

8/10 Very good

It is the middle of some work staff is excellent and friendly the web sight says that they offer shuttle to the airport they don’t it cost me 50 for the ride
Neal, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Katherine, 2-night trip
Verified Expedia guest review