4/10 Fair
15 Feb 2020
Such a disappointment for the price. Check-in was pleasant, lobby was ok but once you reached your floor (ours was 6th floor) the dirty hallway carpets were an indicator of what room was like. So disappointed with a deathly tired room. Furniture was old, bed was uncomfortable, hadnt been painted in who knows how long, window was obscure glass that you couldn't see through. Bathroom was in need of upgrade, faucet leaked, shower curtain barely covered the tub. Towels were thin. Didnt sleep a wink with sounds all night long coming from pipes or something in the walls. On the positive side, room was spacious for Japan standards. Location was excellent with close access to the monorail and right on Kokusai-dori shopping street. Staff friendly and helpful, even arranged for an early taxi pick up to the airport. In our opinion, very overpriced, not good value for money. Sorry, Sun Queen, it needed to be said. Time to upgrade if you want to charge this much :-(
Babs
Babs, 1-night family trip
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