We had a great stay at The Mint House in Tampa! The location was excellent, the room was beautiful and comfortable, and the bed was amazing. One thing we especially loved was the AC! The room got incredibly cold, which is exactly how we like it.
The only disappointing part of our stay was how the staff handled an issue with our dog. We stepped out briefly and received a text that he was making noise. We immediately responded and headed back, arriving within about 10 minutes. Despite letting the staff know we were on our way, we continued receiving multiple messages, including threats of a $500 fine and being kicked out of the hotel.
I completely understand that noise complaints need to be addressed, and we took the situation seriously. However, the repeated messages and threats felt unnecessary, especially since we responded immediately and were actively handling the situation. I think the staff could have approached it with a little more understanding and professionalism.
Aside from that experience, everything about the property was fantastic. We'd absolutely consider staying again and hope the communication around situations like this can be improved.