Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Citymax Bur Dubai

3-star3 stars
Kuwait Street Mankhool Area, Dubai, United Arab Emirates

3-star hotel with 3 restaurants, near BurJuman Mall
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very noisy because there is a construction site next to the hotel, they work not just…Dec. 9, 2019
  • We really enjoyed our stay here. The staff were so friendly and helpful and the…Nov. 4, 2018

Citymax Bur Dubai

from A$46
  • Double Room
  • Family Inter-Connecting Rooms
  • Family Room

What’s around Citymax Bur Dubai

Landmarks

  • In Bur Dubai
  • BurJuman Mall - 20 min walk
  • Gold Souk - 40 min walk
  • Dubai Museum - 24 min walk
  • Textile Souk - 23 min walk
  • Mercato Shopping Mall - 4.5 mi / 7.2 km
  • Burj Khalifa - 5.5 mi / 8.8 km
  • Dubai Mall - 5.6 mi / 9 km

Getting around

  • Dubai Intl. Airport (DXB) - 14 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 32 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 47 min drive
  • Saeediya Station - 15 min walk
  • Al Karama Station - 15 min walk
  • Khalid Bin Al Waleed Station - 23 min walk

At a glance

Key facts

Hotel size

  • This hotel has 691 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-2:00 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Billiards or pool table
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2010
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • English
  • Filipino
  • Hindi

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

CityCafe - This buffet restaurant serves breakfast, lunch, and dinner.

Claypot - This theme restaurant serves lunch and dinner.

Sizzling Wok - This theme restaurant serves dinner only.

Citymax Bur Dubai’s small print

Also known as

  • Citymax Bur Dubai Hotel
  • Citymax Bur Dubai Hotel
  • Citymax Bur Dubai Dubai
  • Citymax Bur Dubai Hotel Dubai
  • Citymax Bur Hotel
  • Citymax Bur Dubai
  • Citymax Bur
  • Citymax Bur Dubai Hotel Dubai
  • Citymax Bur Dubai Hotel Dubai
  • Citymax Bur Dubai Hotel
  • Citymax Bur Hotel
  • Citymax Bur

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

Optional extras

Buffet breakfast is offered for an extra charge of AED 60 for adults and AED 30 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Citymax Bur Dubai

  • Does Citymax Bur Dubai offer free cancellation for a full refund?
    Yes, Citymax Bur Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is there a pool at Citymax Bur Dubai?
    Yes, there's an outdoor pool.
  • Are pets allowed at Citymax Bur Dubai?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Citymax Bur Dubai?
    You can check in from 2:00 PM to 2:00 AM. Check-out time is noon.
  • Are there restaurants at or near Citymax Bur Dubai?
    Yes, there are 3 onsite restaurants.
  • What is there to do near Citymax Bur Dubai?
    Recommended spots to visit include BurJuman Mall (1 mi) and Textile Souk (1.2 mi), along with Dubai Museum (1.3 mi) and Gold Souk (2.1 mi).

Recent reviews

Good 7.4 From 251 reviews

Very good 8.0
Relaxed motel, great sports bar
Stephanie, au3 night trip with friends
Fair 4.0
Charged me for tooth brush lol
All good but it’s not good to charge for tooth brush, it should be free like all hotels
Islam, ie1 night trip
Good 6.0
Not recommended
Not so good. taking too much time on reception.
ie1 night trip
Good 6.0
Could be a great stay if they fix the noise issue.
I have stayed in Citymax hotels in Dubai many times over. One issue is noise. There is construction near this hotel going on currently and it creates a lot of rucus. It’s very disturbing at night. And sound insulation of the night is not good.Has a very great breakfast spread.
in3 night business trip
Good 6.0
Unexpected charges .after 1 hr arguement it was resolved.
Shehla, ca1 night family trip
Very good 8.0
RECOMMENDED
Good location, clean, friendly staff.
J, us1 night trip
Fair 4.0
Avoid Citymax
+ Staff polite & helpful. - Too many things was wrong in this hotel. They need a better management.
gb9 night family trip
Good 6.0
Nice and clean hotel
Room is clean and simple. The hotel is busy and has a lot of rooms in each floor. There was a lot of constructions around hotel, the noise didn't allow of quiet sleeping. The hotel has multiple budget restaurants and bars.
ie1 night trip
Poor 2.0
Very bad reception
Was a very bad experience and the money was not refunded.
as1 night trip
Exceptional 10.0
Good experience
Anish, ie1 night family trip

Citymax Bur Dubai

Is the description of this property not correct? Tell us