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Casa Pestagua Relais Châteaux

4.5 star property
Luxury hotel with outdoor pool, near Clock Tower

Photo gallery for Casa Pestagua Relais Châteaux

Relax by the rooftop pool surrounded by a pergola and take in the views of the city.
Relax in this spacious living room with a sofa, coffee table, and flat-screen TV.
Enjoy meals in this cozy dining area with a large table and comfortable leather chairs.
Enjoy meals under a shaded thatched roof, surrounded by lush greenery and elegant white columns.
Enter a grand space with a high ceiling, adorned with a chandelier and decorative archway.
In the historic heart of Cartagena Walled City, Casa Pestagua Relais Châteaux offers a luxurious retreat. With a poolside bar, outdoor pool, and free daily manager's reception, this hotel provides endless opportunities to unwind. Connect to in-room WiFi and enjoy bike rentals or explore the nearby Clock Tower with helpful staff by your side.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Pool bar
  • Room service
  • Childcare
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is AU$596
16 July - 17 July

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • 139 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Premium bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Madariaga)

Suite (Madariaga)

Suite (Madariaga)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • 93 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 2 min walk - 0.2 km
  • Bolivar Square - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 9 min walk - 0.8 km
  • Bocagrande Beach - 18 min walk - 1.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 8 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Paletteria - ‬2 min walk
  • ‪La Vitrola - ‬2 min walk
  • ‪Cuzco Cocina Peruana - ‬1 min walk
  • ‪Restaurante Bar El Burlador De Sevilla - ‬1 min walk
  • ‪Pepe Anca Tierra Y Mar - ‬2 min walk

About this property

Casa Pestagua Relais Châteaux

Located just 3.6 mi (5.8 km) from the airport, Casa Pestagua Relais Châteaux offers a shuttle (available 24 hours). After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a terrace. Fellow travellers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 16 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Supervised childcare*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Supervised childcare (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall
  • Colonial architecture

Accessibility

  • Accessible airport shuttle
  • Upper floors accessible by stairs only
ROOM

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • First-run films
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Awards and affiliations

The property is a member of Relais & Chateaux.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena
HELP_OUTLINE

Frequently asked questions

Is there a pool at Casa Pestagua Relais Châteaux?

Yes, there's an outdoor pool.

Are pets allowed at Casa Pestagua Relais Châteaux?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Casa Pestagua Relais Châteaux?

Sorry, there's no on-site parking at Casa Pestagua Relais Châteaux.

Is an airport shuttle service offered by Casa Pestagua Relais Châteaux?

Yes, an airport shuttle is available. The charge is USD 60 per vehicle one-way.

What are the check-in and check-out times at Casa Pestagua Relais Châteaux?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Casa Pestagua Relais Châteaux?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.

What is there to do at Casa Pestagua Relais Châteaux and nearby?

Casa Pestagua Relais Châteaux has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Casa Pestagua Relais Châteaux?

Yes, there's an on-site restaurant.

What's the area around Casa Pestagua Relais Châteaux like?

Casa Pestagua Relais Châteaux is a short 7-minute walk from Clock Tower and 11 minutes' walk from Cartagena de Indias Convention Center.

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Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Restaurant
Food
Breakfast
Location
Trip
Cleanliness
Concierge
Rooftops

What guests liked

  • Breakfast was described as delicious, extraordinary, and beyond extraordinary with many choices. (7 reviews)
  • The pool is a relaxing oasis in the courtyard, perfect for unwinding after a day out. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Excellent Hotel in the heart of Cartagena
3-night trip

10/10

The incredibly warm and friendly staff were the best part of our stay in this beautiful hotel, and the breakfasts and dinner in the hotel’s restaurant were amazing!! Would definitely stay at this property again during a future stay in Cartagena.
3-night trip

10/10

Great location in Old Historic District. All staff extraordinarily service-oriented.
3-night trip

10/10

I loved the atmosphere, the property is full of charm and wonderfully located
3-night trip

10/10

Amazing property with incredibly friendly staff and top notch rooms
1-night trip

10/10

Absolutely fantastic hotel. Every member of staff goes out of their way to make the hotel your home. From housekeeping to pool staff to reception to waiters to Operations to reservations- all seamlessly working together to offer the best experience. Big shout out to Leo for producing perfect bite at 1am!!
1-night trip

10/10

All staff were very frinedly, always willing to help.
3-night trip

10/10

Beautiful property with excellent service and employees.
3-night trip

10/10

Truly amazing stay! The staff, food, rooms, beds, pool, and drinks exceeded expectations. Must stay if you want a relaxing and quaint experience, it almost felt like you didn’t want to leave the villa. Highly recommend!
2-night trip

10/10

From the moment we arrived to our 6:30 am departure (with lovely bagged breakfasts in hand) we were treated like royalty. This hotel is as close to perfect as a hotel can be. Be sure to try their restaurant for lunch or dinner. They’ve crafted a fusion of local fare with Lebanese and the resulting dishes are amazing.
2-night trip

10/10

Very nice
1-night trip

10/10

Absolutely fantastic and special place. Beautifully restored four hundred year old villa with attentive and kind staff. Not to be missed during a trip to Cartagena.
4-night trip

10/10

The main differentiating feature at this wonderful RC is the friendliness and attention to service by staff and management. Remembering small preferences and remembering names and likes for breakfast are a couple of examples. Of course and we’ll take care of it are ingrained into the staff. We’d go back in a heartbeat and strongly recommend to one and all.
8-night trip

10/10

The staff and team at Casa Pestagua practice and reflect the best in personal client service. My wife and I felt they made the difference in our vacation and we are grateful. Beautiful property and warm comfortable rooms.
3-night trip

10/10

Colonial beautiful property. Excellent staff.
4-night trip

10/10

home away from home…will be back! Thank you to an excellent and kind staff!
3-night trip

10/10

Beautiful historical property in the heart of Cartagena. Well kept, friendly staff, clean and nice
4-night trip

10/10

The entire staff is terrific. Beautiful surroundings and quality materials. The restaurant is spectacular.
3-night trip

10/10

Brando and Vileria are amazing. Completely made us feel at home, arranged our excursions. The food (breakfast) is exquisite and the restaurant staff extremely attentive. One of the best stays in my lifetime so far (and we travel a lot!)
3-night trip

10/10

The staff at Casa Pestagua went above and beyond to ensure that we had a wonderful stay. The food, cleanliness and attention to detail were remarkable and reflected the values necessary for the Relais and Chateau designation. Highly recommend this property.
5-night trip

10/10

Exceptional hotel on all levels. Staff was wonderful. Very accommodating. The hotel is one the best in which we’ve stayed around the world. Truly lovely. The restaurant is also worth the visit alone! This is THE place to stay in el centro histórico!

10/10

Exceptional service all around! The private island is a must do.

10/10

Leo and his team were simply amazing ! Highly recommend this property
7-night trip

10/10

Absolutely exceptional experience in every way possible. Everything was perfect. Exceptional service, beautiful hotel and lovely, relaxing pool. It's an oasis in the middle of the walled city. Highly recommend and will definitely be back. Thank you for the wonderful stay!
2-night trip

10/10

5 stars! For everything! I literally cried when I had to say goodbye to this hotel. It is STUNNING! I have never felt so welcome and connected to a staff at a hotel before. My husband and I spent 7 nights at Casa Pestagua, and it still wasn't enough time. The atmosphere is relaxing and calm. The gourmet breakfast is beyond extraordinary, and the menu has so many choices. There wasn't anything I asked for that the staff didn't go above and beyond to help accommodate my requests. Definitely go to the spa at the sister hotel for a treatment and take the private boat to Acasi for the day. The pool is a paradise escape during the heat of the Cartagena afternoons. I would like to personally thank Louis, Carlos, Amanda, and Yeily for taking care of us and making us feel at home. Thank you so much to everyone else on staff, too. I will be returning to Cartagena, if only to relax and enjoy this hotel, it's superb service, and see the familiar and friendly faces of the Casa Pestagua team.
7-night trip