Häcker's Grand Hotel Bad Ems

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Indoor spa tub
Indoor spa tub
Indoor spa tub

Overview of Häcker's Grand Hotel Bad Ems

Häcker's Grand Hotel Bad Ems

4.5 star property
Mountain hotel in Bad Ems with spa and indoor pool

8.6/10 Fabulous

120 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
Römerstraße 1-3, Bad Ems, RP, 56130
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • WiFi in the lobby
  • Free train station pick-up
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Room options

About this area

Getting around

  • Frankfurt Airport (FRA) - 42 miles/67.6 km
  • Bad Ems Station - 5 min walk
  • Nievern Station - 5 min drive
  • Bad Ems West Station - 23 min walk
  • Free train station pick-up

About this property

Häcker's Grand Hotel Bad Ems

4.5-star historic hotel by the river
Consider a stay at Häcker's Grand Hotel Bad Ems and take advantage of free continental breakfast, a terrace, and mini golf. Treat yourself to a facial, a massage, or a body scrub at the onsite spa. The onsite restaurant, Benedetti, features international cuisine. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free train station pick-up, valet parking (surcharge), and newspapers in the lobby
  • Massage treatment rooms, a front desk safe, and multilingual staff
  • Tour/ticket assistance, luggage storage, and an elevator
  • Guest reviews speak well of the helpful staff
Room features
All guestrooms at Häcker's Grand Hotel Bad Ems boast thoughtful touches such as 24-hour room service and bathrobes, as well as amenities like safes and WiFi.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping


English, French, German, Hungarian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 106 rooms
  • Arranged over 4 floors


  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*
  • Restrictions apply*


  • WiFi in public areas*
  • WiFi in rooms*


  • Onsite valet parking (EUR 15.00 per night)
  • Wheelchair-accessible parking on site


  • Free train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free
  • Mini golf
  • Playground

What to do

  • Mini golf
  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Meeting room
  • Conference space (682 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers


  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator


  • English
  • French
  • German
  • Hungarian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including Ayurvedic.


Benedetti - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ritas Cafe Bar Arkade - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.92 per person, per night

Optional extras

  • WiFi is available in guestrooms for EUR 1 per day (rates may vary)
  • WiFi is available in public areas for EUR 1 per day (rates may vary)
  • Early check-in can be arranged for an extra charge of EUR 45 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 45 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 45.00 per night


  • Pets are allowed for an extra charge of EUR 12 per pet, per night


  • Valet parking costs EUR 15.00 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts major credit cards and cash.

Also known as

Hacker's Grand Bad Ems Bad Ems
Häcker's Grand Hotel Bad Ems Hotel
Häcker's Grand Hotel Bad Ems Bad Ems
Häcker's Grand Hotel Bad Ems
Häcker's Grand Hotel Bad Ems Hotel Bad Ems

Frequently asked questions

Does Häcker's Grand Hotel Bad Ems offer free cancellation for a full refund?
Yes, Häcker's Grand Hotel Bad Ems does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Häcker's Grand Hotel Bad Ems?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Häcker's Grand Hotel Bad Ems on 9 Oct 2022 start from AU$397, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Häcker's Grand Hotel Bad Ems?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Häcker's Grand Hotel Bad Ems?
Yes, there's an indoor pool.
Are pets allowed at Häcker's Grand Hotel Bad Ems?
Yes, pets are welcome. There's a charge of EUR 12 per pet, per night.
Is parking offered on site at Häcker's Grand Hotel Bad Ems?
Yes. Valet parking costs EUR 15.00 per night.
What are the check-in and check-out times at Häcker's Grand Hotel Bad Ems?
You can check in from 3 PM - midnight. There's a charge of EUR 45 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 45 (subject to availability). Contactless check-out is available.
What is there to do at Häcker's Grand Hotel Bad Ems and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Häcker's Grand Hotel Bad Ems also has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near Häcker's Grand Hotel Bad Ems?
Yes, Benedetti offers international cuisine. Nearby restaurants include Phaiwan's Thai Kitchen (3-min walk), Ristorante Italiano Gianni (4-min walk), and Hottes Stadl (6-min walk).
What's the area around Häcker's Grand Hotel Bad Ems like?
Häcker's Grand Hotel Bad Ems is located by the river, a short 5-minute walk from Bad Ems Station.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Natalia, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Grand Hotel with Wirtshof service
Once upon a time there were Kaisers who liked to stay in huge, overly decorated, dark rooms with a retinue of servants at their beck and call, fulfilling any of wish a grand hotel like this was able to supply. Today these are mainly nostalgic rheumatic pensioners. We were looking forward to a three night stay with the amenities a "Grand" hotel would be expected to provide. The place was far from full, but is greatly understaffed. My husband has a back problem and the reception clerk was the only one available to help with our bags. One of the room's chairs was broken and husband almost broke his neck leaning backwards and hitting the floor. Room was humming with all kinds of machinery noises, TV was not working, no Do Not Disturb sign - made one on the back of a laundry list (no stationery in the room), but the maid did not understand and woke us up to inquire what the sign meant. Reception (only there until 10PM) promised to fix chair and TV the following morning (no maintenance or housekeeping after 6PM) but did not until further complaints in the evening. Shower was out of soap (no toiletries supplied) but for some bathroom cleaning spray left lying on the shelf. Average age of hotel guests is around 70, but showers are slippery and have no safety handholds. We did not use the spa and have no comments. Breakfast is ample and diverse, but again, understaffed. In light of Climate Change and Global Warming it is worth noting that the Hacker Grand Hotel is not airconditioned.
Irit, 3-night trip
Verified Hotels.com guest review

8/10 Very good

M.J. Boon van, 3-night trip
Verified Expedia guest review

4/10 Fair

Nein Danke aber es richtig schön mit niveau ambian
HORRIBLE (SCHLECHT) experience. PROS: Friendly and courteous staff CONS: #1Cockroach (Kakerlaken im schlaffzimmer) #2 Loud (laut) Dripping noise from radiator (Heizung tropfen laut) around 3 a.m. and other mechanical noises emanating from elsewhere in building. #3 Dried dog food on bedroom floor (getrocken Hund lebensmittel im schlaffzimmer
Roger, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Area Work Trip
I was in the area for a work trip. I surprisingly enjoyed my time at this hotel and would return. The decor in the rooms is dated but clean and the shower leaks all over the floor (the cleaning crew was good at cleaning this up). The wifi only works well in some parts of the hotel. The hotel is older but it has that old style charm that you just have to understand walking in the door. The breakfast is delicious with multiple options (eggs- scrambled and boiled, made to order omelets, cheese and meats, fresh breads and pastries, yogurts and fresh fruits fresh squeezed juice, nuts and oatmeal, sparkling wine for mimosas, etc.) and included in the rates. The Spa/ Sauna area was a great plus and helped to relax after a long day although it closes at 8pm. The restaurant was okay food but overpriced. There are several restaurants in the area that are much better/ reasonably priced.
Krista, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Hans, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The whole area felt like a pensioners retreat-many hospitals in area that seem to be for treatmrnt of age related osteopath problems. Hotel restaurant boring-dinner over by 8.30pm on the whole and expensive for what it is. Very little to do in bad ems itself bar hiking but neither the hotel nor tourist info centre could provide hiking maps. Generally too sleepy a place for anyone under about 70 years of age.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hoping to return
We wholly enjoyed our stay at this historic, classic hotel. It was especially nice that the spa facilities were in-house, extensive. and spacious.
Peter, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great property. Very elegant. Spacious. The heating system, while functional, is rather antiquated.
6-night trip
Verified Expedia guest review

10/10 Exceptional

This facility is historic, although completely up to date, and the spa and thermal spring were both amazing. The finishes in the spa and hotel in marble and granite are fit for a king, and in fact Kaiser Wilhelm I made the Hacker his summer residence for many years in the latter part of the 19th century. The current owner has obviously made large capital improvements in this facility and the staff here was very helpful and accommodating. I don’t think current descriptions of this hotel really describe how wonderful it is, or the quality of its spa. We couldn’t have enjoyed it more!
John, 3-night trip
Verified Expedia guest review