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The Chermside Apartments

4.5 star property
Luxury hotel with outdoor pool, connected to a shopping centre, near Westfield Chermside
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chermside Apartments

Outdoor pool, pool loungers
Fridge, microwave, electric kettle
Balcony
32-inch TV with digital channels
Balcony

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Non-smoking
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Library
  • Front desk safe
  • Vending machine
  • Microwave in a common area
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Fridge
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is AU$152
includes taxes & fees
6 Jan - 7 Jan 2025

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for 2 Bedroom Deluxe

Fridge, microwave, electric kettle

2 Bedroom Deluxe

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 111 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for 3 Bedroom Apartment

Fridge, microwave, electric kettle

3 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 160 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds OR 1 Queen Bed and 4 Single Beds

View all photos for Premium Twin

Premium Twin

Premium Twin

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
TV
Premium bedding
Pillow-top bed
Private bathroom
  • 54 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Hotel Walk-Up (Stair Access)

Pillow-top beds, in-room safe, desk, soundproofing

Hotel Walk-Up (Stair Access)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
TV
Pillow-top bed
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

Fridge, microwave, electric kettle

2 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for 1 Bedroom Apartment

Pillow-top beds, in-room safe, desk, soundproofing

1 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 102 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 3 Bedroom Deluxe

View from room

3 Bedroom Deluxe

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 160.0 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 1 King Bed and 4 Single Beds

View all photos for Hotel Queen

Pillow-top beds, in-room safe, desk, soundproofing

Hotel Queen

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
TV
Pillow-top bed
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Queen

Pillow-top beds, in-room safe, desk, soundproofing

Premium Queen

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
TV
Pillow-top bed
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King

Pillow-top beds, in-room safe, desk, soundproofing

Premium King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
TV
Premium bedding
Pillow-top bed
Private bathroom
  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Two Bedrooms Apartment

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Premium Twin Room

  • Sleeps 2
  • 2 Single Beds

Three Bedrooms Apartment

  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Two Bedrooms Apartment

Shower, free toiletries, hair dryer, towels

Deluxe Two Bedrooms Apartment

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Premium King Room

  • Sleeps 2
  • 1 King Bed

Hotel Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Walk Up

Pillow-top beds, in-room safe, desk, soundproofing

Hotel Walk Up

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Three Bedrooms Apartment

Pillow-top beds, in-room safe, desk, soundproofing

Deluxe Three Bedrooms Apartment

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Premium Queen Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

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Free breakfast
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Free parking
9.0 out of 10, Wonderful, (1038)
The price is AU$227
includes taxes & fees
23 Dec - 24 Dec
Essence Apartments Chermside
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About the area

Map
22 Thomas Street, Chermside, QLD, 4032

What's nearby

  • Westfield Chermside - 3 min walk
  • The Prince Charles Hospital - 17 min walk
  • Queen Street Mall - 10 min drive
  • Suncorp Stadium - 10 min drive
  • Brisbane Entertainment Centre - 11 min drive

Getting around

  • Brisbane Airport (BNE) - 18 min drive
  • Brisbane Geebung Station - 4 min drive
  • Brisbane Sunshine Station - 5 min drive
  • Brisbane Nundah Station - 5 min drive

Restaurants

  • ‪The Sporting Globe Chermside - ‬5 min walk
  • ‪Breadtop - ‬5 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Casa Cibo Italian - ‬3 min walk
  • ‪Grill'd - ‬5 min walk

About this property

The Chermside Apartments

When you stay at The Chermside Apartments, you'll be within a 10-minute drive of Royal Brisbane & Women's Hospital and Brisbane Showgrounds. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bella Cosi, which serves Italian cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a terrace and a garden. Fellow travellers like the helpful staff and shopping.

Languages

English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 7:00 PM
    • Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • Free off-site parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Pillow-top mattress
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bella Cosi – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: AUD 250.00 per stay

Optional extras

  • Credit card charges are subject to an extra charge

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue
  • Front desk

Children & extra beds

  • Cots/infant beds are available for AUD 20.0 per night
  • Rollaway beds are available for AUD 20.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The swimming pool is accessible for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

Apartments Chermside
Chermside Apartments
Chermside Apartments Apartment
The Chermside Apartments Hotel
The Chermside Apartments Chermside
The Chermside Apartments Hotel Chermside

Frequently asked questions

Does The Chermside Apartments offer free cancellation for a full refund?
Yes, The Chermside Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Chermside Apartments?
Yes, there's an outdoor pool.
Are pets allowed at The Chermside Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at The Chermside Apartments?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at The Chermside Apartments?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at The Chermside Apartments?
No, this hotel doesn't have a casino, but Treasury Casino (11-min drive) is nearby.
What is there to do at The Chermside Apartments and nearby?
The Chermside Apartments has an outdoor pool and a garden.
Are there restaurants at or near The Chermside Apartments?
Yes, Bella Cosi offers Italian cuisine.
Does The Chermside Apartments have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around The Chermside Apartments like?
The Chermside Apartments is a short 3-minute walk from Westfield Chermside and 17 minutes' walk from The Prince Charles Hospital.

The Chermside Apartments Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Adam, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Steve, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good value for money. There were issues with the hot water but these things happen and can’t be helped. Would stay again, nice and convenient and in a quiet location.
Greg, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great room with easy access to Chermside Shops and public transport.
Tara, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Matt, 1-night trip
Verified Lastminute guest review

2/10 Poor

I am tremendously disappointed with this property and Expedia. I booked four nights with Chermside Apts 22 Thomas St Chermside. The nights were split. Always wanting to try and work out a resolution before leaving any negative comments I am not one to immediately jump on and post as things do go wrong.I have come to the conclusion this property does not deserve a second chance.Avoid at all costs as the disdain that is shown towards customers is this is not a place that is interested in customer satisfaction.Just a grab and go establishment.Grab the customers money and bye.The room was a health hazard,bathroom full of mould,this is no accident.Mould on the ceiling and bathroom tiles and a significant amount that covered most of the ceiling. There is no sorry,no resolution from Expedia or Chermside Apts,each blames the other.Apt says third party bookings must be resolved by the 3rd party which is Expedia and Expedia says they need approval from the hotel for a refund and the hotel WILL NOT approve a refund.So a merry go around.The receptionist staff were pleasant and from their response when reporting the issue,the lady didnt seem the least bit surprised so I can assume this organisations standards for cleanliness is very low.I genuinely dont like to leave poor reviews but feel others should be warned so they can spend their money somewhere else where they will enjoy a clean room and some sort of service.You wont get it here.
kellie, 1-night family trip
Verified Expedia guest review

2/10 Poor

kellie, 3-night trip
Verified Expedia guest review

8/10 Very good

The room had everything we needed, the bathroom was quite nice with a good size shower for the size of the room. The only let downs were that there didn't seem to be a way to get the TV's chromecast function to work. It appeared as though the balcony hadn't been swept or mopped recently and unfortunately in the early hours of the morning, intermittently erratic blinking of the lights on the smoke detector stopped me from getting back to sleep. (In fairness, this could have been from moisture in the air as I had turned the AC off during the night). Really these things were minor inconveniences though, that were more than made up for, by the points that I listed at the start and by the helpful, courteous and friendly nature of the staff. All in all I'd recommend the Chermside Apartments to anyone needing to stay In Chermside at a budget friendly price and good value for money. It's also situated conveniently close to major, local amenities.
1-night trip
Verified Hotels.com guest review

2/10 Poor

This place didn’t feel clean. The wash basin in the bathroom was filthy. It gets blocked up and slowly draining out water, and when it’s finally drained it leaves yucky stuff and black stuff comes up and rest in the basin. The soap dispensers both in the shower and the was room were empty. The carpet in the bedrooms were mouldy. The aircon didn’t work. It was a very unpleasant stay. It’s in a handy location to everything which is nice. The free breakfast as advertised is a grab and go. Which is sort of ok, you get a small muffin a muesli bar a fruit and a small fruit juice. The receptionist is lovely. They do not have a gym onsite as advertised. They will just reimburse you if you go to a gym around the area. It’s more like backpacker accommodation for a hotel price.
Sauiluma, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Property was way better then expected just the area wasn’t the best
Belinda, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Adam, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Adam, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Staff very helpful when i arrived early. Great central location
Mark, 1-night trip
Verified Wotif guest review

6/10 Good

Cleanliness let this hotel down.
Great hotel, close to shops and other attractions. The size of apartment was great it was just very dirty, the fridge had liquid in the bottom, the freezer too. Dishes that were pulled from cupboard had oil and food over them. And the floors were not clean.
Nicole, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Mary-Jayne, 1-night trip
Verified Lastminute guest review

8/10 Very good

The apartment was very spacious and fully self contained. Comfortable beds. Buses and taxis and shopping centre are on the doorstep. Our event was at Bernie Brae which is an easy 6 min. walk. The staff were very helpful and friendly. Unfortunately the breakfast advertisement is misleading, better take your own and be prepared. There is a disabled bathroom near the pool if a shower over bath is an issue. We had a wonderful time. Thanks to the staff for being so patient and accommodating. See you again!
Samantha, 7-night trip with friends
Verified Hotels.com guest review

6/10 Good

The pool was not heated as stated (early Sept). Lounge chairs at the pool are all rusted and dangerous. The shower head in our room was not working properly. The couch was torn and no support. A light globe was blown in the bathroom. General tiredness of rooms (marks on walls, cracks in tiles). Breakfast provided was small supermarket muffins, juice box and muesli bars. No gluten-free or dairy-free options. No Foxtel as stated. The bed was comfortable and rooms were quiet.
Elizabeth, 4-night family trip
Verified Wotif guest review

4/10 Fair

The room had terrible smell, nothing looked like it had been cleaned. And the old ripped lounge just set it off.
Jayne, 1-night family trip
Verified Wotif guest review

2/10 Poor

Let's start with what we liked... The staff are nice Dislike.. We ordered a premium queen room. What we got were 2 single beds stuck together. No bedhead (nithing like the puctures) the mattress were very uncomfortable as you can feel the springs on your back. The side of the mattress has caved in.. Spoke to reception they sent us to 2 other rooms (Also they didnt know their bed figurations. They needed house keeping to tell them). we finally got placed in a stabdard queen room with no lights as we had 2 walls in front off our window. We questioned front desk about our request was for a premium queen roon and she told us this is all they had which is a standard room. By this time we felt nothing else could go wrong until you walk into the shower. It looked like it hadn't been cleaned for grout mould in months. Otherwise tge bathroom was ok.. The pool area.. Firstly its not heated (its advertised as a heated pool) the lounge chairs are broken and rusted legs. If you had children with no shoes and they stepped on some rust pieces it would not end well.. Finally I never read anywhere on Wotif (I may have missed it) that our room was not going to be serviced at all during our stay... For the price we paid we could have stayed in a hotel and had better service. Also even though I requested extra pillows and towels on our booking we didnt recieved them until I had to ask on day 2. Lets just say We will never stay here again or tell anyone else to stay here.. No upgraded just downgraded
Jennifer, 4-night trip
Verified Wotif guest review

2/10 Poor

We booked here for an overnight stay. Airconditioning didnt work so we were given another room. It wasn’t made up and there being no staff we scrounged around the complex and got 3 sheets 2 for bed and one for the pillows. Then we found only bath mats and had to use them as towels. The water flow was a dribble. Staff were apologic but we never received a refund. Not good enough.
Nancia, 1-night family trip
Verified Expedia guest review

4/10 Fair

Dirty room, noisy music until late, no toiletries provided including only 1 half roll of toilet paper.
Mitchell, 1-night family trip
Verified Wotif guest review

6/10 Good

Great place for families that need 2-3 bedrooms. Need spray and wipe or similar cleaner provided in the kitchen as nothing to clean down surfaces which is contradictory to providing dishwashing tabs etc. In a 3 bedroom it was difficult with only 2 tiny couches and 6 people. Really needs another. Massive party held downstairs with thumping music till about 10.15pm that went for hours on end but there must have been a complaint as it suddenly stopped.
Melissa, 2-night family trip
Verified Expedia guest review

6/10 Good

Good size for the money. Bit of a misunderstanding with the booking and one of the doors was locked even though we paid for access to both rooms, which was sorted out. Basic amenities but expected for the price.
Lorelei, 1-night trip
Verified Wotif guest review