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Rakuten STAY TERRACE Hakone Kowakudani

3.5 star property
Apartment within walking distance of Hakone Open Air Museum

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When you stay at Rakuten STAY TERRACE Hakone Kowakudani, you'll be a short five-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. You'll have free perks such as WiFi and self-parking. Bonuses such as washers/dryers, fridges and microwaves are in all apartments. The property is only a short walk to public transportation: Kowakidani Station is 4 minutes away.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Laundry facilities
  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • Electric vehicle charging point
  • Non-smoking

Main amenities (2)

  • 23 smoke-free apartments
  • Vending machine

Feel at home (6)

  • Cookware, dishware and utensils
  • Separate bath and shower
  • Washer/dryer
  • Coffee/tea maker
  • Lift
  • In-room climate control (air conditioning)
The current price is AU$443
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for [A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

A modern living room with a large flat-screen TV, comfortable seating, and a view of the outdoors.

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

  • Mountain view
  • 170 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 2 Large Single Beds
  • Free Wi-Fi

View all photos for [B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking | Living area

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

View all photos for [C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

A modern living room with a sofa, a wooden coffee table, and a TV mounted on the wall.

[C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Stayable Showroom, No pets allowed, Non Smoking

A modern dining area with a wooden table and six chairs, a sofa, and a TV in the background.

Stayable Showroom, No pets allowed, Non Smoking

  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for [D] 2 Queen Beds + Japanese Futon Area / Max. 6 people, No pets allowed, Non Smoking

A modern living room with a sofa, a coffee table, and a projection screen displaying a landscape.

[D] 2 Queen Beds + Japanese Futon Area / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for [D] 2 Queen Beds + Japanese Futon Area(Dog Friendly) / Max. 6 people, Non Smoking

A modern living room with a large wall-mounted TV displaying a forest scene, a brown sofa with cushions, and a small round table.

[D] 2 Queen Beds + Japanese Futon Area(Dog Friendly) / Max. 6 people, Non Smoking

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for [E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 72 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Bunk Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for [E] 2 Queen Beds + Japanese Futon Area/ Max. 5 people, No pets allowed, Non Smoking

A modern hotel room with a wooden accent wall, a large flat-screen TV, a wooden dining table, a sofa, and a bench.

[E] 2 Queen Beds + Japanese Futon Area/ Max. 5 people, No pets allowed, Non Smoking

  • Mountain view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for [F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

A modern room with a wooden table and chairs, a glass wall offering a view of a mountainous landscape.

[F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for [F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

A modern living room with a sofa, ottoman, and a round wooden table. A television mounted on the wall displays a nature scene.

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

  • Mountain view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for [G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking

[G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking | View from room

[G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 【A】Suite (Dog-Friendly) / With Open-Air Bath

Premium bedding, free WiFi, bed sheets

【A】Suite (Dog-Friendly) / With Open-Air Bath

  • Sleeps 10
  • 4 Queen Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for 【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

Premium bedding, free WiFi, bed sheets

【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for 【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

Premium bedding, free WiFi, bed sheets

【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

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About the area

Map
483-2 Kowakudani, Hakone, Kanagawa, 250-0406

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Chisuji Falls - 11 min walk - 0.9 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Kowakien Yunessun - 16 min walk - 1.4 km
  • Hakone Gora Park - 5 min drive - 2.7 km

Getting around

  • Tokyo (HND-Haneda) - 128 min drive
  • Tokyo (NRT-Narita Intl.) - 83.6 miles/134.6 km
  • Hakone Ohiradai Station - 4 min drive
  • Hakone Miyanoshita Station - 18 min walk
  • Hakone Gora Station - 28 min walk
  • Kowakidani Station - 4 min walk

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬2 min drive
  • ‪ダイニングはこね - ‬2 min drive
  • ‪NARAYA CAFE - ‬18 min walk
  • ‪鮨・天麩羅 風月 - ‬3 min drive

About this property

Rakuten STAY TERRACE Hakone Kowakudani

  • When you stay at Rakuten STAY TERRACE Hakone Kowakudani, you'll be a short five-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. You'll have free perks such as WiFi and self-parking. Bonuses such as washers/dryers, fridges and microwaves are in all apartments. The property is only a short walk to public transportation: Kowakidani Station is 4 minutes away.

At a glance

DONE

Property size

    • 23 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Limited on-site parking (max 1 space per unit)
    • Electric vehicle charging point on site
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Indoor private mineral hot springs (onsen)

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

  • Free uncovered self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Electric car charging station on site

Family friendly

  • Children's dinnerware

Food and drink

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Freezer
  • Rice cooker
  • Ice maker
  • Electric kettle

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Separate bath and shower
  • Rainfall shower head
  • Spring water bath
  • Shampoo
  • Towels provided
  • Toilet paper
  • Free toiletries
  • Toothbrush and toothpaste
  • Slippers
  • Eco-friendly toiletries

Laundry

  • Washer/dryer
  • Laundry detergent

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Window screens
  • Vending machine
  • Free bottled water

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 23 rooms
  • 4 floors
  • 1 building
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Pets

  • Service animals exempt from fees

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has indicated that there is a carbon monoxide detector on the property.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.

Also known as

Rakuten STAY TERRACE Hakone Kowakudani Hakone
Rakuten STAY TERRACE Hakone Kowakudani Apartment
Rakuten STAY TERRACE Hakone Kowakudani Apartment Hakone

Frequently asked questions

Are pets allowed at Rakuten STAY TERRACE Hakone Kowakudani?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Rakuten STAY TERRACE Hakone Kowakudani?

Yes, there's free self parking. On-site parking is limited (max. 1 space per unit). Electric car charging is available.

What are the check-in and check-out times at Rakuten STAY TERRACE Hakone Kowakudani?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 10:00 AM.

Does Rakuten STAY TERRACE Hakone Kowakudani have private hot tubs?

Yes, each apartment has a spring water bath.

What's the area around Rakuten STAY TERRACE Hakone Kowakudani like?

Rakuten STAY TERRACE Hakone Kowakudani is a short 4-minute walk from Kowakidani Station and 18 minutes' walk from Hakone Kowakien Yunessun.

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Reviews

Rakuten STAY TERRACE Hakone Kowakudani Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hot tub and foot bath were a great addition to the stay, providing a luxurious and relaxing experience for guests. (23 reviews)
  • The property offers a luxurious spa experience with private onsen, sauna, and foot baths, providing a welcoming environment for pets. (23 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified review

10/10 Exceptional

Modern, clean and well equipt apartment. Beautifully furnished, new appliances, projector and screen and sauna was a bonus. Highly recommend. Convenient location close to railway station and connection to bus route
Lizbeth, 3-night trip
Verified review

10/10 Exceptional

We really enjoyed our stay here! The hotel is super nice, clean, and comfortable. The location was perfect and made it easy to get around. We’d definitely stay here again
Siri, 1-night trip
Verified review

10/10 Exceptional

The most amazing stay in Hakone! It truly felt like a retreat and wished I would have stayed an extra night. We rented a car during our stay and it was easy to navigate from hotel to the lake. Room was huge and had everything we could have ever needed. Onsen was great and the balcony view was absolutely beautiful. Will definitely be back!!
Noelany, 2-night trip
Verified review

10/10 Exceptional

Amazing room, private onsen, comfortable king size beds. Only downside was not being able to store luggage after checkout but there are luggage lockers in most train and ropeway terminals. Room was more like an apartment and very comfortable.
Wade, 1-night trip
Verified review

10/10 Exceptional

No staff at property. Laundry in room was great. Specious rooms, very comfortable stay- felt like home. Location is not great. Limited dining options if you want to eat out.
kushal, 1-night trip
Verified review

8/10 Very good

The living room & dining rooms where spacious & everything very tidy & clean & washing machine fabulous as was the outdoor entertaining area but the check in process was quite difficult & trying to speak with staff was also difficult but property was fabulous
Joanna, 3-night trip
Verified review

10/10 Exceptional

Loved the room, great for families and kitchen well equipped. The onsen and sauna were a great addition to the stay. Would recommend that you bring food supplies as only one place near the station to get food.
Melanie, 1-night trip
Verified review

10/10 Exceptional

Although needing a train to access this place massively exceeded our expectations. The apartment was enormous with the luxury of a private semi outdoor thermal bath & a sauna. For a family of 5 this was absolutely perfect, very glad we chose here & not the other older hotels in the area
Dan, 1-night trip
Verified review

10/10 Exceptional

Wow - this place was amazing. I felt so spoiled coming back at the end of each day and soaking in the foot bath or onsen tub in our beautiful apartment. The kitchen and bathroom are also fantastic. There are not many restaurants near by, but we didn't mind bringing food with us to cook. There is also a 7-11 for supplies a 15-minute walk up the hill. We could easily catch the bus or train from here for our daily adventures. Our kids liked the foot bath and big projector screen for watching shows in the evening.
Katherine, 3-night trip
Verified review

10/10 Exceptional

The apartment was excellent. Amazing facilities, clean and modern.
Alex, 2-night trip
Verified review

10/10 Exceptional

Awesome room, loved onsen tub and foot bath. A little dangerous to walk to train station as road didn’t have a sidewalk for the majority of the walk.
Robert, 2-night trip
Verified review

10/10 Exceptional

Amazing hotel with great facilities, highly recommend
Gemma, 1-night trip
Verified review

10/10 Exceptional

Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
Anna, 2-night trip
Verified review

8/10 Very good

The Rakuten was a tech heavy experience. It is an unstaffed hotel and the check in process is handled through a tablet at the entry. Kuwakudani in Hakone is quite isolated. You can walk to nearby towns but you have to along the side of busy roads. The room was heavy with tech. We had a tv, projector and a portable projector. The bath and shower were awesome. And we loved the outdoor foot bath. The room was spacious and very clean. I would recommend bringing groceries and taking advantage of the full kitchen even if you are a tourist. Call me old school, but I still like having a check in and front desk staffed by people. I could have used someone to help answered questions and help me familiarize with the complexities of public transportation in those areas. All in all a great stay and a very affordable price for the accommodation.
Timothy, 3-night trip
Verified review

10/10 Exceptional

Modern hotel, thoughtful amenities. Loved it
Andy, 1-night trip
Verified review

10/10 Exceptional

What a treat it was to stay in this accommodation near the end of our trip through Japan. It was a great place to relax and made accessing Hakone's attractions very easy. Wish we could have stayed for more nights! We were disappointed that more coffee pods were not provided by the host for the advertised in-room coffee maker (rare in Japan) - only three for our multiple night stay with two adults. Trekking up and down from the 7-eleven with to-go cups wasn't ideal. That said, the room amenities and complimentary snacks/beverages were appreciated.
Ange, 2-night trip
Verified review

10/10 Exceptional

It's a very good hotel, we all had very time, and enjoy the facilities in the unit . Very clean and spacious.
Yenmi, 2-night trip
Verified review

10/10 Exceptional

A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days.
David, 2-night trip
Verified review

10/10 Exceptional

We loved this place - private onsen, foot bath and sauna; so much space; very modern, clean and comfortable. Location was convenient- only 5 minutes walk from Kowakudani station ( although be aware that the walk is along curvy roads and parts of the walk have no footpath so it can be a bit dangerous at night). The only negative is there is no front desk and therefore no luggage forwarding or storage before checkin or after checkout.
Leanne, 2-night trip
Verified review

10/10 Exceptional

The room is very clean and tidy. I like the most is the size of the room and the Onsen.
Ming Hin, 1-night trip
Verified review

10/10 Exceptional

We had an amazing time here but they could've provided better food options considering how remote the location is and there weren't any restaurants nearby! Check out was also an hour earlier than most of the hotels we stayed at.
Odelyn, 1-night trip
Verified review

10/10 Exceptional

It's an amazing experience in the hotel. Huge space for family even with 10 people. I was so surprised by the extraordinary Outdoor/indoor Onsen, Sauna, Stone spa in the house! Everything was clean and tidy! And the check-in was so smooth and easy! The only thing not that perfect was the internet speed, which made the streaming channel (Youtube, Netflix) on TV didn't smooth enough.
Zhanbang, 2-night trip
Verified review

10/10 Exceptional

This place is excellent! Has everything and anything you wanted. The room is spacious and has your own onsen and steam room! The hotel is new so everything is spotless! The welcoming drinks and snacks are a nice touch! The only down side is the check in process could be easier!
Chung Wai Jonathan, 2-night trip
Verified review

10/10 Exceptional

This felt like a luxury apartment with a private onsen, large tv and bbq. The location itself is near a train station and several bus stops. Please be aware that this property is on a mountain so getting to those might stretch your calf muscles. Lovely location!
Laura, 2-night trip
Verified review

10/10 Exceptional

Beautiful rooms with excellent additions. Really resembles how relaxing and enjoyable Hakone is.
Diego, 1-night trip