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Rixos Almaty Hotel

5.0 star property
Luxury hotel in Almaty with spa and indoor pool

Photo gallery for Rixos Almaty Hotel

Bar (on property)
Exterior
Indoor pool
Front of property - evening/night
Premium bedding, down duvets, minibar, in-room safe
Located in Almaly District, Rixos Almaty Hotel offers a tranquil retreat with its garden and coffee shop. Relax at the spa, get pampered with a manicure/pedicure or aromatherapy treatment. Enjoy fitness classes at the health club or take a refreshing dip in either of two pools.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Gym
  • Spa
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Separate bath and shower
  • Separate sitting area
  • Television
The current price is AU$664
includes taxes & fees
31 May - 1 June

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Suite

Premium bedding, down duvets, minibar, in-room safe

Executive Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 6
  • 3 King Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

InterContinental Almaty by IHG

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 97 reviews
The price is AU$457
includes taxes & fees
30 June - 1 July
InterContinental Almaty by IHG
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About the area

Map
506/99 Seifullina Ave, Almaty, 050012

What's nearby

  • Almaty Opera House - 12 min walk - 1.1 km
  • Zenkov Cathedral - 16 min walk - 1.3 km
  • MEGA Park - 2 min drive - 2.0 km
  • Panfilov Park - 3 min drive - 2.7 km
  • Dostyk Plaza - 3 min drive - 3.1 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 32 min drive
  • Almaty Station - 12 min drive
  • Almaly - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪&Milk Coffee - ‬7 min walk
  • ‪Ciao Pizza - ‬8 min walk
  • ‪Navat Чайхана - ‬2 min walk
  • ‪Giginova - ‬9 min walk
  • ‪Напитки: The Bar - ‬7 min walk

About this property

Rixos Almaty Hotel

Enjoy your visit to Almaty with a stay at Rixos Almaty Hotel. Guests can visit the spa to indulge in massages, aromatherapy or Ayurvedic treatments, and Brasserie serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a health club.

Languages

English, Russian

At a glance

DONE

Hotel size

    • 237 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site extended parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Fitness classes
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (1478 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 43-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Separate sitting area
  • Heated floors

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Rixos Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Brasserie – This buffet restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 8000 for adults and KZT 8000 for children
  • Airport shuttle service is offered for an extra charge of KZT 14000 per vehicle (one-way. Maximum occupancy 3)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KZT 7000.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Almaty hotel Rixos
Almaty Rixos
Almaty Rixos hotel
hotel Rixos Almaty
Rixos Almaty
Rixos Almaty hotel
Rixos hotel Almaty
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel Hotel
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel Hotel Almaty

Frequently asked questions

Does Rixos Almaty Hotel offer free cancellation for a full refund?

Yes, Rixos Almaty Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Rixos Almaty Hotel?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Rixos Almaty Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Rixos Almaty Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Rixos Almaty Hotel?

Yes, an airport shuttle is available. The charge is KZT 14000 per vehicle one-way.

What are the check-in and check-out times at Rixos Almaty Hotel?

You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Rixos Almaty Hotel?

No, this hotel doesn't have a casino, but Casino Zodiak (6-min drive) is nearby.

What is there to do at Rixos Almaty Hotel and nearby?

Have fun with nearby winter activities such as cross-country skiing and snowboarding. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Rixos Almaty Hotel also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Rixos Almaty Hotel?

Yes, there's an on-site restaurant, Brasserie.

Does Rixos Almaty Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Rixos Almaty Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Rixos Almaty Hotel like?

Rixos Almaty Hotel is in Almaly District, a short 13-minute walk from Almaty Opera House and 18 minutes' walk from Zenkov Cathedral.

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Rixos Almaty Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Lobby
Breakfast
Airport
Parks
Restaurant
Room service
Location

Reviews

8/10

We enjoy our stay!
3-night trip

10/10

Great hotel in a very convenient location, will definitely stay there again
2-night trip

10/10

The staff were very attentive and professional. The condition of the property and rooms was excellent. We also really enjoyed the quality and selection of the breakfast. I would stay here again.
4-night trip

10/10

The lobby is absolutely stunning! The hotel has great room service, spacious rooms, easy to walk to popular locations from, and a very good stay in general. The staff was exemplary.
4-night trip

8/10

Rooms require renovation but overall it’s a good option in a comfortable location
5-night trip

4/10

I don't understand why they charge the amount they do for a night. The hotel rooms are old, smelling, towels look like a floor cloth. Bed linen is so cheap. Staff is just ok. 400 euros per night for this? Disappointed
2-night trip

10/10

Stayed here twice, bookending a week-long hiking trip in SE Kazakhstan. A new, fully appointed hotel-a little further from the city center than the big Soviet-era hotels, but still within easy walking distance from most major city attractions. Hotel was very accommodating for me around very early arrival and very late departure times.
2-night trip

8/10

Very clean, very secure. The pool area was really nice. There was an annoying computer Ordered room service several times and it was also really good. Taxis in and out of the property was very easy.
13-night trip

6/10

Check in only at 2.00 pm Long waiting time Rooms old. Need refreshment
1-night trip

10/10

Good

10/10

Located within walking distance (20 min) or a short taxi ride from The Baluan Sholak Palace of Culture and Sport. Excellent breakfast buffet every morning. Thanks to the staff at reception for helping book a last minute taxi to the airport early in the morning which arrived in no time. Recommend using their pick up service too. Best to have them give passengers arriving 30 extra minutes to deal with luggage, immigration.

2/10

I got severe food poisoning from breakfast. The food was Luke warm rather than hot (chicken, sausages etc) I suggest that the hotel focuses on ensuring the food temperatures are correct as I was severely ill from this
3-night trip

2/10

I’ve stayed many times at the Rixos and this was by far the worst stay. I’ll start with the positive which was the Spa. The negatives 5 emails and 2 phone calls to arrange airport pickup. Arrived at 18.00 to be told the room was not ready. Ordered room service. After 90 minutes it didn’t arrive so I cancelled. No towels left after housekeeping. Had to go and find the housekeeping staff to get staff. Requested hotel car to the airport only to be told they had none available and offered no alternative. For a 5 star hotel this is completely unacceptable.
5-night trip

6/10

This hotel is 5 stars in name only. The hard product and service are 3 stars at best. While the lobby is opulent, the standard rooms are dated and in dire need of a remodel. The room assigned to me had stained carpets. The mattress was too firm, and the top bed sheet had small holes on it. Upon arrival at 4:00AM, no one from the bell desk staff offered to assist me with my luggage even though there were several of them just milling around by the entrance. If you order room service, you had to pay for your items at the time of delivery (no room charge!). On a positive note, my orders were delivered to me exactly within 30 minutes as promised. The friendliness and professionalism of the staff were inconsistent. Some were outstanding and others did not want to be bothered.
5-night trip

6/10

I arrived very early, due to early flights. They weren't at all accommodating. I tried to explain that I spent 30+ hours in airplanes and airports, and needed rest very badly. They said they had room available but couldn't let me check in until the official check in time. I get it when they are fully booked, but that wasn't the case. If you're in the hospitality business, it's often appreciated by customers when the hotel is more welcoming and accommodating, especially a highly-rated hotel. I spent 5 hours in the lobby, waiting. Unacceptable!! I travel a lot, and in most cases when my flights arrive early, hotels don't make me wait and feed me their "policy" excuse. They just accommodate. I didn't get a warm welcome at Rixos.
6-night trip

8/10

5-night trip

10/10

3-night trip

10/10

4-night trip

10/10

4-night trip

10/10

4-night trip

8/10

2-night trip

4/10

1-night trip

8/10

3-night trip

2/10

5-night trip

10/10

4-night trip