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HG Hotel

4.0 star property
Hotel with restaurant, connected to a shopping centre, near Plaza Galerias Guadalajara Shopping Center

Photo gallery for HG Hotel

Relax in a spacious room with a large bathtub, double bed, and ample lighting, perfect for unwinding after a long day.
Property entrance
Terrace/patio
Breakfast, lunch, dinner served; international cuisine
Lobby
HG Hotel, near Plaza Galerias Guadalajara Shopping Center, offers a luxurious retreat with an international cuisine restaurant and 24-hour health club. Relax on the sun-kissed terrace or engage in archery activities while your little ones enjoy the playground. With free in-room WiFi, dry cleaning services, and helpful staff that have left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Gym
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • 24-hour health club
  • Room service
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Airport drop-off service
  • Area shuttle
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Playground on-site
  • Private bathroom
  • Television
  • Terrace
The current price is AU$113
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(20 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Jetted bath
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard

1 bedroom, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

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Reception

Sleep Inn Guadalajara Galerias

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
8.0 out of 10, Very good, 698 reviews
The price is AU$122
includes taxes & fees
10 Aug - 11 Aug
Sleep Inn Guadalajara Galerias
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About the area

Map
Av. Vallarta No. 5281, Zapopan, JAL, 45030

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 7 min walk - 0.6 km
  • US Consulate General Guadalajara - 5 min drive - 4.2 km
  • Expo Guadalajara - 6 min drive - 5.4 km
  • Akron Stadium - 6 min drive - 5.4 km
  • Basilica de Zapopan - 10 min drive - 7.3 km

Getting around

  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 34 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)

Restaurants

  • ‪La Santa Cruz - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Vips - ‬10 min walk
  • ‪Los Sarapes - ‬8 min walk
  • ‪El Pollo Pepe - ‬2 min walk

About this property

HG Hotel

At HG Hotel, you'll be within a 10-minute drive of Andares Shopping Center and Expo Guadalajara. Guests can visit the 24-hour health club for a workout or grab a bite to eat at KAFEI, which serves international cuisine and is open for breakfast, lunch and dinner. Also, US Consulate General Guadalajara and Akron Stadium are within a short drive. The helpful staff and location get good marks from fellow travellers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 75 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered on-site self-parking
    • Free covered on-site valet parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking

Transfers

    • Airport drop-off (available 24 hours)*

Off-site

    • Area shuttle within 2 kilometres*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour health club
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 130
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Magnifying mirror
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 114
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • 6 steps to reach property
ROOM

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

KAFEI – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 130 to 180 for adults and MXN 90 to 90 for children
  • Airport shuttle service is offered for an extra charge of MXN 600.00 per vehicle. Maximum occupancy 4
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of MXN 600 (subject to availability)
  • Late checkout can be arranged for an extra charge of MXN 600 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for MXN 400 per night

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan
HELP_OUTLINE

Frequently asked questions

Does HG Hotel offer free cancellation for a full refund?

Yes, HG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HG Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at HG Hotel?

Yes, there's free self and valet parking. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by HG Hotel?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 600.00 per vehicle.

What are the check-in and check-out times at HG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of MXN 600 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 600 (subject to availability). Contactless check-out is available.

Is there an on-site casino at HG Hotel?

No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.

What is there to do at HG Hotel and nearby?

Maintain your daily exercise routine at the 24-hour health club.

Are there restaurants at or near HG Hotel?

Yes, KAFEI offers international cuisine.

Does HG Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around HG Hotel like?

HG Hotel is a short 9-minute walk from Plaza Galerias Guadalajara Shopping Center and 18 minutes' walk from Metropolitan Park. Travellers say that this hotel is in a good location.

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HG Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Bed
Restaurant
Shopping malls
Toilet
Amenities
Lobby
Bathroom

Reviews

10/10 Exceptional

Excellent everything
Liliana, 1-night trip

10/10 Exceptional

Very quiet rooms,gut lokation,nice service
Marek, 2-night trip

10/10 Exceptional

My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
evelyn, 1-night trip

10/10 Exceptional

Great service and attention.
Martín, 1-night trip

10/10 Exceptional

Excellent service
María y., 1-night trip

8/10 Very good

Great hotel

In general the hotel was great, the only thing is that they need to improve the WiFi conection.
Jose Carlos, 3-night trip

10/10 Exceptional

Great staff
Steve, 1-night trip

10/10 Exceptional

Had surgery day before check in. The staff was very kind and helpful
Diane, 4-night trip

2/10 Poor

The rooms are uncomfortable and the sheets have terrible quality. The air conditioning does not work at all and the ladies at the front desk are very rude and disrespectful. I do not recommend this place.
Elisa Guadalupe, 1-night trip

2/10 Poor

Terrible service from the ladies of the front desk, really disappointed with the room the air conditioning was not working at all. I’ll never be back in there.
Elisa Guadalupe, 1-night trip

10/10 Exceptional

Very nices
Sergio uriel, 1-night trip

10/10 Exceptional

Excellent

Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location.
Miguel, 3-night trip

8/10 Very good

.
Monica, 1-night trip

10/10 Exceptional

Everything was fine
Juana, 4-night trip

4/10 Fair

2.5 Stars

I would not rate this hotel the 4 stars Hotels.com rates it. I will be genorous and rate it a 2.5 star. Jacuzzi was not working properly, asked for extra pillows and was denied. Elevator to the 6th. Floor was broken, had to take 2 floors of stairs. Tv volume was too low and froze often.
Antonio, 2-night trip

10/10 Exceptional

Lugar accesible
Arturo, 2-night trip

10/10 Exceptional

Dickson, 4-night trip

10/10 Exceptional

Cuauhtemoc, 2-night trip

10/10 Exceptional

Todo estuvo muy bien el personal muy atento ninguna queja de nada, solo que no tienen refrigerador es lo único q si hace falta especialmente si uno va por días
Vicente, 2-night trip

10/10 Exceptional

Good Service

Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up.
Erika, 1-night trip

10/10 Exceptional

Comodidad, tranquilo y excelente ubicación

El personal muy amable, las instalaciones muy bonitas y muy bien ubicadas.
Karina, 1-night trip

8/10 Very good

Edgar J, 1-night trip

10/10 Exceptional

Claudia Paulina, 1-night trip

10/10 Exceptional

Comida limpia segura y muy buena atención del personal
Blanca Estela, 1-night trip

10/10 Exceptional

Ma Teresa, 1-night trip