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The Star Grand Brisbane

5.0 star property

Photo gallery for The Star Grand Brisbane

Front of property
River King Room | Living area
Front of property
Restaurant
Garden
Experience Brisbane's vibrant energy at The Star Grand Brisbane, where designer stores and restaurants meet entertainment. With an outdoor area, 2 bars, and in-room WiFi with speeds of 500+ Mbps (good for 6+ people or 10+ devices), this hotel offers a perfect blend of luxury and convenience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Casino
  • Bar
  • Non-smoking
  • Parking available
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Casino
  • 3 restaurants and 2 bars/lounges
  • Breakfast available
  • Valet parking
  • Self parking
  • 24-hour room service
  • Conference centre
  • Meeting rooms
  • 24-hour front desk
  • Laundry service
  • Concierge services

Feel at home (6)

  • Free cots/infant beds
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
The current price is AU$407
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for City Accessible

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City Accessible

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hydromassage showerhead
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for River King Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

River King Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hydromassage showerhead
Private bathroom
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River Suite

River Suite

River Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Twin Room

City Twin Room

City Twin Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hydromassage showerhead
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Skyline City Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Skyline City Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
  • 113 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for River Accessible

In-room safe, laptop workspace, blackout curtains, iron/ironing board

River Accessible

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hydromassage showerhead
Private bathroom
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Penthouse Suite

Skyline Penthouse Suite | Bathroom

Skyline Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
2 bedrooms
Private bathroom
  • 217 sq m
  • River view
  • Sleeps 5
  • 2 King Beds

View all photos for City King

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City King

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hydromassage showerhead
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Westin Brisbane

  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, (536)
The price is AU$281
AU$309 total
includes taxes & fees
6 Apr - 7 Apr
The Westin Brisbane
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About the area

Map
33 William Street, Brisbane, QLD, 4000

What's nearby

  • South Bank Parklands - 15 min walk - 1.3 km
  • The Gabba - 2 min drive - 2.2 km
  • Roma Street Parkland - 2 min drive - 1.6 km
  • Suncorp Stadium - 3 min drive - 2.9 km
  • Brisbane Convention and Exhibition Centre - 4 min drive - 3.0 km

Getting around

  • Brisbane Airport (BNE) - 26 min drive
  • South Bank Station - 16 min walk
  • South Brisbane Station - 17 min walk
  • Brisbane Roma Street Station - 18 min walk

Restaurants

  • ‪The Pancake Manor - ‬7 min walk
  • ‪Roti Place - ‬8 min walk
  • ‪The Waterline Restaurant - ‬2 min walk
  • ‪Kadoya - ‬8 min walk
  • ‪Jackpot Dining - ‬9 min walk

About this property

The Star Grand Brisbane

The Star Grand Brisbane features a casino and puts you within a five-minute walk of Brisbane City Botanic Gardens. You can relax with a drink at one of the 2 bars/lounges, and the 3 restaurants are nice spots to grab a bite to eat. Also, Treasury Casino and Riverstage are within a short 10-minute walk.

Languages

English

At a glance

DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • On-site self-parking (AUD 45 per day)
    • On-site valet parking (AUD 65 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

What to do

  • Evening entertainment

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Casino
  • 401 casino gaming tables
  • 1708 casino slot machines
  • 3 casino VIP rooms
  • Outdoor entertainment area

Accessibility

  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Babblers – On-site restaurant. Open daily.
Cicada Blu – On-site bar. Open daily.
Sokyo – On-site restaurant. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 40 for adults and AUD 40 for children

Renovations and closures

The following facilities or services will be unavailable from October 22 2024 to February 28 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 29 August 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Saturday:
  • Fitness facility
  • Outdoor pool
  • Sauna
The following facilities are closed on Thursday and Friday:
  • Fitness facility
  • Outdoor pool
  • Sauna

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per day

Parking

  • Self-parking costs AUD 45 per day
  • Valet parking costs AUD 65 per day

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

Frequently asked questions

Does The Star Grand Brisbane offer free cancellation for a full refund?

Yes, The Star Grand Brisbane does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Star Grand Brisbane?

Sorry, pets aren't allowed.

Is parking offered on site at The Star Grand Brisbane?

Yes. Self-parking costs AUD 45 per day. Valet parking costs AUD 65 per day.

What are the check-in and check-out times at The Star Grand Brisbane?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at The Star Grand Brisbane and nearby?

The Star Grand Brisbane has 2 bars and a casino.

Are there restaurants at or near The Star Grand Brisbane?

Yes, there are 3 on-site restaurants.

What's the area around The Star Grand Brisbane like?

The Star Grand Brisbane is located on the boardwalk in Brisbane Central Business District, a short 9-minute walk from Treasury Casino and 10 minutes' walk from Riverstage.

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The Star Grand Brisbane Reviews

Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff was amazing, accommodated all our requests. Will definitely come back
Erika, 1-night trip

10/10 Exceptional

Amazing place especially the sky deck
Brand new Hotel. Just amazing. The only thing was the Casino had a lack of drink selections.
Sean Paul, 1-night trip

10/10 Exceptional

Best in Brisbane
Best place in brisbane, the river view room was outstanding!! We will be back for sure
dale, 1-night trip

10/10 Exceptional

The BEST
Wow! Wow! we had such a fabulous stay. Everyone was so helpful and friendly. Georgia at reception was just brilliant. thank you so much. The best hotel we have every stayed in.
Emily, 1-night trip

10/10 Exceptional

Great staff
The river view was breathtaking and calming. Love the excellent service at reception, the attentive and thoughtful housekeeping staff. You have a wonderful team that is making a difference with your clientele.
2-night trip

10/10 Exceptional

Enjoyed the time
Richard, 3-night trip

10/10 Exceptional

Brilliant hospitality
Just a beautifully experience with wonderful professional Hospital We had a an amazing experience and wish to thank everybody at the staff or making our stay very special
Paul, 1-night trip

8/10 Very good

Lighting isn’t the best, bath robe had makeup on it, not what you’d expect for the price
Brittany, 1-night trip

10/10 Exceptional

The most amazing stay, the rooms were beautiful and modern. So clean. Super comfy bed and the pillows were beautiful. Can’t wait to go back
Allyson, 1-night trip

10/10 Exceptional

5 ***** luxury
Excellent hotel for a city break. Genuine 5 star hotel. Easy checkin. Spacious comfortable room. Excellent amenities, good wifi, comfortable bed, spacious bathroom, great views. Close to city centre and Southbank. Would definitely stay there again.
David, 2-night trip

10/10 Exceptional

Luxurious and spacious stay in a great location.
Thoroughly enjoyed our two nights in a river view room on level 13 in tower 2. Unfortunately the pool and steam room facilities were not finished yet, despite an indication when booking that they would be ready in December. The room was very luxurious, the view stunning, staff were very friendly and helpful. The location is excellent, easy walk to Southbank or the city. Plenty of great restaurants, parks and entertainment close by and in the hotel. Will definitely be back!
Joanne, 2-night trip

8/10 Very good

Amazing amazing amazing
Wade, 2-night trip

10/10 Exceptional

Casino staff were great but tables in all bar were filthy and nobody taking empty glasses away. Sticky tables I had too clear myself
Mark, 2-night trip

10/10 Exceptional

Luxurious, large spacious suites with spectacular views of the Brisbane river overlooking Southbank Parklands, from river view suites. Also, little things count, nice toiletries and a descent hair dryer.
sandra, 1-night trip

10/10 Exceptional

We stayed in the Skyline City Suite - room 1658. Stunning space. Ample room, large dining table, couch and butlers kitchen tucked away. Everything was clean and beautiful. Free mini bar was a plus!
Zahara, 1-night trip

10/10 Exceptional

Magic moments
It’s was our romantic weekend away and we couldn’t ask for more. The hotel is breathtaking the interior incredible and the chic vibe. Special thanks for the beautiful polish lady at the reception very welcoming and helpful.
Edin, 2-night trip

10/10 Exceptional

The Star Grand - was grand undead!
Exquisite location, facilities and service. Felt like a little mini-city break that could have been anywhere in the world. So impressed!
Tanya, 1-night trip

10/10 Exceptional

Brand new 5 start hotel. What else to say. Everything was brand new, smells great. However, their leisure centre isn't ready yet, so no pool/gym.
Kelvin, 1-night trip

2/10 Poor

Bad stay
We got two rooms, our Riverview room has bugs and they said they will move us but they just replaced the sheet; and then they took all the towels; and di not replaced it; the second room with the kids; the shower is clugged and flooded; cards was not working, we have to go back; up and down to get it sorted.
2-night trip

8/10 Very good

The room was great, staff were lovely and the view was totally amazing. The only place to have breaky on the sky deck made very yummy food but it was disappointing to have a path sweeper/washer go back and forth between the seating area and kitchen. Why wouldn’t this be done prior to opening for breakfast. Still so much construction going on and can’t access all areas yet.
Kristine, 2-night trip

6/10 Good

It needs a lot of work
Bryan, 1-night trip

6/10 Good

Ok stay
Windows were not thick enough so you heard all the traffic noise day and night. They tell you that the mini bar is included, but it is not replenished during your visit.
2-night trip

6/10 Good

Pool and leisure centre not open. Room quality excellent. Location and view excellent. Room service food below average. Paid via Wotif but Star Grand reception insisted had not been paid and charged us twice. Still trying to sort out a refund from Star Grand. Definitely a few teething problems.
Ben, 1-night trip

8/10 Very good

hotels combined cheaper rate than special at hotel
Room was lovely, lot bigger than expected . views were great . no alcoholic drinks in bar fridge but free soft drinks and snacks . no menu for room service , but can scan a code . but on asking they provided menu. basic menu as with Sky Bar , but tasty clean food . Food at Fat Noodle was fresh and priced well , good combination of flavours , helpful happy staff . Sky bar had not great offer on beers . and some tap was flat . not much presentation and had to ask for lime in a drink , that was lemon and lime . constant stream of public walking in large groups in front of view . gambling tables were not busy but it was tuesday night . try get Star Card for discounts online . as takes quite a while at counter . car valet was good and car waiting at door on our checkout made it a breeze . prices at hotel combined cheaper than discount at hotel !
keryn, 1-night trip

6/10 Good

Why open if it’s not ready?!
The Hotel was nice, valet helpful, hotel reception really friendly and gave us a free upgrade. Great rooms and beautiful view. Didn’t know the pool wasn’t open which was disappointing. The casino was another thing though. Friendly blackjack dealers, but most of the staff in the casino had any idea of customer service, like they hadn’t been trained on where things where, and how to treat customers. With a few exceptions, our experience was poor for a 5 star hotel experience. The sports bar was the worst! Terrible burgers with patties that were so dry and couldn’t eat it. They promoted playing an NBA game and it was only on a small tv in the TAB. When I asked they said they would put it on the big screen which they didn’t. Tables were dirty, food and drinks left for hours on tables after people had gone, and just no care given. Not many people around and therefore most of the bars weren’t open even on a Saturday at 12pm. Have been to Star Sydney and Gold Coast multiple times and always had a great time and was truly shocked by the average environment they have created at Star Brisbane.
David, 1-night trip