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All properties in Cardiff, Wales, United Kingdom
1 room, 2 adults

Citrus Hotel Cardiff by Compass Hospitality

3-star3 stars
Bute Terrace, Cardiff, Wales, CF10 2FE, United Kingdom

City-center hotel, steps from Cardiff Motorpoint Arena
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Location is superb- I like to be able to walk everywhere.Jun. 18, 2019
  • The staff were excellent - no request was too much trouble. It was centrally located and…May 31, 2019

Citrus Hotel Cardiff by Compass Hospitality

from A$90
  • Standard Double Room
  • Standard Twin Room
  • Family Room
  • Triple Room
  • (Top Floors) Deluxe King room with City view
  • (Top Floors) Deluxe Twin room with City view

What’s around Citrus Hotel Cardiff by Compass Hospitality


  • In Cardiff City Centre
  • Cardiff Motorpoint Arena - 1 min walk
  • Cardiff Castle - 11 min walk
  • Principality Stadium - 11 min walk
  • St. David's Hall - 8 min walk
  • Cardiff Metropolitan Cathedral of St David - 3 min walk
  • Capitol Shopping Centre - 6 min walk
  • St. John the Baptist Church - 8 min walk

Getting around

  • Cardiff (CWL-Cardiff Intl.) - 37 min drive
  • Bristol Intl. Airport (BRS) - 71 min drive
  • Cardiff Queen Street Station - 6 min walk
  • Cardiff Central Station - 7 min walk
  • Cathays Station - 18 min walk

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • 24-hour front desk
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built – 1960
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Grab bar - near toilet
Languages Spoken
  • English
  • Filipino
  • Polish

In the room

Home comforts
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping

Citrus Hotel Cardiff by Compass Hospitality’s small print

Also known as

  • Big Sleep Hotel Cardiff Compass Hospitality
  • Citrus Hotel Cardiff Compass Hospitality
  • Citrus Cardiff Compass Hospitality
  • Big Sleep Hotel Cardiff by Compass Hospitality
  • Citrus Carff Compass Hospital
  • Citrus Hotel Cardiff by Compass Hospitality Hotel Cardiff
  • Big Sleep Hotel Compass Hospitality
  • Big Sleep Cardiff Compass Hospitality
  • Big Sleep Compass Hospitality
  • Big Hotel Sleep
  • Big Sleep Cardiff
  • Big Cardiff Hotel Sleep
  • Big Sleep Hotel
  • The Big Sleep Hotel Cardiff By Compass Hospitality Wales


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)

Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Secured self parking costs GBP 8.00 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Citrus Hotel Cardiff by Compass Hospitality

  • Does Citrus Hotel Cardiff by Compass Hospitality offer free cancellation for a full refund?
    Yes, Citrus Hotel Cardiff by Compass Hospitality does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Citrus Hotel Cardiff by Compass Hospitality?
    Yes. Self parking costs GBP 8.00 per day. Parking spots may be limited.
  • Are pets allowed at Citrus Hotel Cardiff by Compass Hospitality?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Citrus Hotel Cardiff by Compass Hospitality?
    You can check in from 3 PM to midnight. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability).
  • Are there restaurants at or near Citrus Hotel Cardiff by Compass Hospitality?
    Yes. Nearby restaurants include Golden Cross (3-min walk), Madeira Restaurant (4-min walk), and Thai House Restaurant (4-min walk).
  • What is there to do near Citrus Hotel Cardiff by Compass Hospitality?
    Recommended spots to visit include Cardiff Motorpoint Arena (1-min walk) and Cardiff Metropolitan Cathedral of St David (3-min walk), along with Capitol Shopping Centre (6-min walk) and St. David's Hall (8-min walk).

Recent reviews

Very good 8.0 From 265 reviews

Very good 8.0
Nice stay
Our stay was good, despite coronovirus being so prominent. Hotel provided hand sanitser in receptiona dn in the breakfast room.
BEVERLEY, gb3 night trip
Very good 8.0
Convenient for motorpoint arena
We stayed in a deluxe king room. The room had a good view of the city. The bed was comfy. Very convenient for the motorpoint arena.The only negative was the mould underneath all the windows we think from the bathroom extractor not working too well.
gb1 night trip
Exceptional 10.0
Very nice
Was lovely but the bed was very hard and people in the next room kept banging there door throughout the night
Nicole, gb1 night trip
Exceptional 10.0
All good
Very happy overall. Great value for money. Will definitely be staying again in the future.
Leon, gb1 night trip
Very good 8.0
Good basic central hotel
Perfect location for Cardiff city Center. Hotel reception staff were friendly, & rooms were comfortable. Large bed with bath & shower. Breakfast was a bit chaotic, as only 1 lift for The whole hotel!!! ( other lift was used by staff member delivering towels to each floor) between 9-10:30, during breakfast & check-out time!!! He was there hogging the lift for well over am hour. This could gave been done before guests wanted to go for breakfast. Also breakfast time... loads of queues for Hot buffet , and lots of items not ready... this made things worse!!! Also there were around 10 people waiting for the coffee machine, we didn’t bother in the end, as our food would have been cold if we waited for hot drinks too!!
Emyr, gb1 night trip
Exceptional 10.0
Nice hotel and a good price
Lovely hotel, staff are very helpful and polite and the breakfast was fab. The room was stunning with an amazing shower. Will definitely stay there again. Only thing missing was a bar but they did sell some alcohol at reception.
andrew, gb1 night trip
Very good 8.0
Clean and comfortable
Hotel was clean and generally comfortable although room was looking tired and not particularly warm. Staff were friendly and helpful.
David, gb3 night business trip
Exceptional 10.0
Cheap but brilliant!
Overnight stay for a show Stayed before, excellent value for money. Literally across the road from The Motorpoint Arena. It’s not The Ritz but it’s clean, comfortable & the staff are great! Even had a staff member move his car in the car park so we could have a space!
Nia, gb1 night trip
Exceptional 10.0
Well worth the money to stay here
Hotel was good value and staff definitely added to the value of the stay - especially the reception staff (saying that the cleaner was also friendly and helpful). Although it is near a train track they were not intrusive and didn't run during the night. Breakfast was good as well
Gary, gb2 night trip
Exceptional 10.0
Fab stay!
Lovely welcoming staff, really nice cosy room that had everything we needed for our stay!
Kim, gb1 night trip

Citrus Hotel Cardiff by Compass Hospitality

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