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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

4.5 star property
Kantenah beachfront property with free water park, spa

Photo gallery for Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

6 outdoor pools, pool umbrellas
Aerial view
Private beach, white sand, sun-loungers, beach umbrellas
Aerial view
Private beach, white sand, sun-loungers, beach umbrellas
VIP Access

Reviews

9.0 out of 10
Wonderful
On the sun-kissed shores of Akumal Beach, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is a haven for relaxation. Enjoy free full breakfast, unwind at one of 6 outdoor pools or treat yourself to a massage at the onsite spa. With in-room WiFi and multilingual staff on hand, guests can fully indulge in this all-inclusive retreat.

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 15 restaurants and 2 beach bars
  • 18 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 6 outdoor pools
  • Free water park
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Waterslide

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Private hot tub
  • Television
  • Garden
The current price is AU$1,248
includes taxes & fees
5 May - 6 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) | Balcony view

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

Highlights

Furnished balcony
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 37.12 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachside (Up to 2 kids FREE under 17 years)

Family Selection Suite Beachside (Up to 2 kids FREE under 17 years)

Family Selection Suite Beachside (Up to 2 kids FREE under 17 years)

Highlights

Furnished balcony
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2023
  • 103 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

Highlights

Furnished balcony
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2023
  • 37.12 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

Highlights

Furnished balcony
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 51.5 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Map
Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710

What's nearby

  • Xpu-ha Beach - 7 min drive - 6.7 km
  • Akumal Beach - 9 min drive - 10.8 km
  • Riviera Maya Golf Club - 9 min drive - 13.2 km
  • Yal-ku Lagoon - 13 min drive - 12.9 km
  • Half Moon Bay - 18 min drive - 12.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 23.6 miles/38.1 km

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬4 min drive
  • ‪Beach Bbq - ‬4 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk
  • ‪La Hacienda - ‬1 min walk

About this property

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages and volleyball. There's plenty of fun with the 6 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials and manicures and pedicures. The Nest, one of 15 restaurants, serves breakfast and dinner. Other highlights at this luxurious property include 2 beach bars, a children's pool and a snack bar/deli. Fellow travellers love the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 170 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site valet parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:00 AM
  • 15 restaurants
  • 18 bars/lounges
  • 2 beach bars
  • 3 swim-up bars
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free water park access
  • Children's pool

What to do

  • On a private beach
  • Beach volleyball
  • Pool table
  • Access to nearby outdoor pool
  • Sailing nearby
  • Snorkelling nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2002
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • 6 outdoor pools
  • Free water park
  • Full-service spa
  • Water slide
  • Banquet hall

Accessibility

  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub
  • Furnished balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Jetted
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free long-distance and local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Nest – This restaurant serves breakfast and dinner.
Es Niu Pool Bar – On-site bar. Open daily.
La Hacienda – This family restaurant serves breakfast, lunch, dinner and light fare. Open daily.
El Dorado – This fine-dining restaurant only serves dinner. Reservations are required. Open daily.
Portofino – This family restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Facility access costs MXN 34.33 per person, per night
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.

Also known as

Family Selection At Grand Palladium Kantenah Resort Spa

Frequently asked questions

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, there's free valet parking.

What are the check-in and check-out times at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive also has 3 swim-up bars, a private beach and a water slide, as well as private indoor hot tubs, a garden and access to a nearby outdoor pool.

Are there restaurants at or near Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, there are 15 on-site restaurants, featuring Italian cuisine.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub and a jetted bath.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Beach
Service staff
Food
Room
Restaurant
Children
Buffets
Entertainment
Drinks

What guests liked

  • The beach was beautiful, with clean areas to swim, coral, fish, and tide pools to explore, and plenty of space with no rocks. (14 reviews)
  • The breakfast options, particularly at The Nest buffet, were highly praised for their variety and quality. (3 reviews)
  • Dining options were incredible with a wide variety of cuisines to choose from, offering delicious meals with fresh and vibrant flavors. (5 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Thank you for making our vacation so wonderful! The staff was so kind, the food was amazing and the cleaning was really good. We hope to go again!
Angela Maria, 6-night trip

10/10 Exceptional

All was great!
Aleksey, 7-night trip

10/10 Exceptional

Great resort with a pristine beach. Lush landscape makes it so beautiful inside the property. A wide selection of restaurants. Plenty of activities available. The room service is excellent. We greatly enjoyed our stay!
Anil, 3-night trip

10/10 Exceptional

Todo excelente!
JENNIFER, 7-night trip

6/10 Good

Al a carte wasn’t the bwst, besides the steakhouse
Daniele, 7-night trip

10/10 Exceptional

Awesome property and awesome vacation
Sergii, 10-night trip

10/10 Exceptional

I would highly recommend this resort. We stayed at the family selection swim up room. Abraham was our butler and he was so pleasant to deal with and checked in often. Maria at the Es Niu pool was so friendly and always had a smile. The food was delicious and there was always something to do. I would choose this resort over and over again.
Karlee Ann, 7-night trip

10/10 Exceptional

Very kid friendly. Clean. Great staff! Our butler Christian was phenomenal!
Melissa, 6-night trip

10/10 Exceptional

We loved our stay! The staff was so nice and the property was absolutely stunning. My toddler enjoyed the water park and all the activities around the resort. We will be back.
Mariam, 6-night trip

10/10 Exceptional

Highly recommend! This was not our first rodeo. We received great service and amazing dining options! Our pool waitress, Maria, was phenomenal, even taking the time to learn our names and teach us a bit of Spanish!
Courtney, 5-night trip

10/10 Exceptional

We had an amazing stay at this resort. The butlers were superb and the staff is friendly and welcoming.
Joedy, 5-night trip

8/10 Very good

Beautiful property and great stay! We loved the natural beach that had clean areas to swim and coral/fish and tide pools to explore. The food was average, some a la carte's better than others...we enjoyed the Japanese and Brazilian restaurants. Service was good overall. Some of the main pools were cold, but the family pool was nice...a bit busy with kids and toys mid-day though. We enjoyed the help from the butlers. Wish they had 2 Queen beds instead of double beds..it was tight for sleeping. Overall great experience.
Loretta Catherine, 7-night trip

8/10 Very good

We cannot wait to return. Everything was fabulous!
Kenna, 5-night trip

10/10 Exceptional

Family selection was amazing. When we booked it we had no idea the VIP status that came with it. Which was a great perk. 24 hr butler service for your villa and private beach locations. So much more. Honestly it was all amazing. Would definitely go back. Thank you Maximiliano and Erick for all you did! You made our trip perfect!
Shirley, 8-night trip

10/10 Exceptional

The service was amazing everywhere
Yascara, 2-night trip

10/10 Exceptional

Nice Resort
Damian, 7-night trip

10/10 Exceptional

Resort is very nice. Loved the room we stayed in. I would highly recommend.
David N Celeste, 3-night trip

8/10 Very good

The property,specially around the Family Select area is very nice, right on the beach. However the check in process and some of the restaurants are not great
Carlos, 3-night trip

10/10 Exceptional

One of my favorite properties to stay at when going to Mexico, you will not regret booking this one, we will definitely be back.
Yelena, 7-night trip

10/10 Exceptional

Family selection is great, very high end for familys with little kids.
Emil, 8-night trip

10/10 Exceptional

Great property and great for kids.
Dmitry, 9-night trip

10/10 Exceptional

We will return! We visited in October and the resort and staff were amazing. Mr Paris, concierge for building 40 was very attentive and helpful. There was a mix up with the room situation and the manager Beatrice was so accommodating and followed up to make sure the rest of stay was positive. We traveled with two 9 year olds and all of us rated the experience and resort 10/10! I’d recommend it to everyone!
Leticia, 3-night trip

10/10 Exceptional

Excellent service, great good, beautiful beach
Tara, 7-night trip

10/10 Exceptional

I liked everything here, i am planning to go back again. Outdoor service was kind a poor.
rubina, 10-night trip

10/10 Exceptional

Very good for families! The food was ok, but the family selection has some exclusive restaurants that improve that aspect. I wish those can open for lunch too.
Vinicius Mendes, 6-night trip