In the heart of Castello, Rio Hotel offers a warm welcome with in-room WiFi and a cozy lobby where you can enjoy coffee and tea. Guests have praised the helpful staff, and you'll appreciate amenities like luggage storage, tour assistance, concierge services, multilingual staff support during your stay.
4358 - Campo SS. Filippo e Giacomo, Venice, VE, 30122
What's nearby
St. Mark's Square - 3 min walk - 0.3 km
St. Mark's Basilica - 3 min walk - 0.3 km
Doge's Palace - 5 min walk - 0.4 km
Rialto Bridge - 6 min walk - 0.6 km
Grand Canal - 26 min drive - 3.1 km
Getting around
Marco Polo Airport (VCE) - 4.8 miles/7.7 km
Venice Santa Lucia Station - 29 min walk
Venice (XVQ-Santa Lucia Rail Station) - 29 min walk
Restaurants
Rossopomodoro Venezia San Marco - 2 min walk
Bacaro Risorto - 1 min walk
Osteria da Bacco SNC - 1 min walk
Aciugheta - 1 min walk
Birreria Forst - 1 min walk
About this property
Rio Hotel
When you stay at Rio Hotel, you'll be in a fantastic location, only a five-minute walk from St. Mark's Square and Doge's Palace. Guests will have free perks such as WiFi and wired Internet. Also, St. Mark's Basilica and Rialto Bridge are within a short 10-minute walk. Fellow travellers say great things about the helpful staff.
Languages
English, French, Italian, Spanish
At a glance
DONE
Hotel size
17 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets stay for free (1 total)
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 8:00 AM–10:00 AM
Coffee/tea in a common area
Room service (limited hours)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Safe-deposit box at front desk
Television in common areas
Traditional architecture
Accessibility
Bathroom emergency pull cord
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch LED TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Sleep well
Pillow menu
Down duvet
Premium bedding
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
A tax is imposed by the city: From 1 January to 31 January, EUR 1.40 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February to 31 December, EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.
Optional extras
English breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 8 for children
Late check-in between 11:00 PM and 2:00 PM can be arranged for an extra charge of EUR 25
Children & extra beds
Cots/infant beds are available for EUR 15.0 per night
Rollaway beds are available for EUR 25.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
This property does not have lifts.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay, Eurocard
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Rio Hotel Venice
Rio Venice
Rio Hotel Hotel
Rio Hotel Venice
Rio Hotel Hotel Venice
Frequently asked questions
Does Rio Hotel offer free cancellation for a full refund?
Yes, Rio Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Rio Hotel?
Yes, pets stay for free, with a limit of 1 total.
Is parking offered on site at Rio Hotel?
Sorry, there's no on-site parking at Rio Hotel.
What are the check-in and check-out times at Rio Hotel?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Rio Hotel?
No, this hotel doesn't have a casino, but Casino of Venice (0.8 mi) and Ca' Noghera Casino of Venice (6 mi) are both nearby.
What's the area around Rio Hotel like?
Rio Hotel is located on the waterfront in Castello, a short 2-minute walk from St. Mark's Square and 3 minutes' walk from Doge's Palace.
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Rio Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Restaurant
Elevator
Air conditioning
Breakfast
Lobby
Store
Attraction
What guests liked
The property is conveniently located near many excellent restaurants and shops. (3 reviews)
Breakfast was tasty with gluten-free options and freshly prepared coffee. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
7 Apr 2025
Loved location of this hotel.
Namrata
Namrata, 2-night trip
10/10 Exceptional
3 Apr 2025
Excellent location and the gentleman who checked me in was super helpful with dining suggestions and they were all excellent!
Jaz
Jaz, 2-night trip
10/10 Exceptional
4 Apr 2025
Great location.
Ernest
Ernest, 2-night trip
6/10 Good
30 Apr 2025
Excellent location in Venice
Tom
Tom, 5-night trip
8/10 Very good
11 July 2025
The staff was amazing! They had a lot of patience with my friend and me. Took time to write back and forth. Took time to find resources for us.
The bed was hard. The room was very warm (As an American, I guess I am not used to this warm room).
Other than this, overall, it was wonderful.
Barbara
Barbara, 1-night trip
4/10 Fair
15 June 2025
The location was excellent, but it advertised as having air conditioning and we went through two different rooms that the staff said the air conditioning was working, but it definitely was not. It was like sleeping in a sauna.
Bradley
Bradley, 2-night trip
10/10 Exceptional
19 Sept 2024
Great stay!! We enjoyed the convenience of the location, breakfast in the morning and friendliness of the staff
Emma
Emma, 3-night trip
10/10 Exceptional
26 Oct 2024
Excellent property and beautiful location! The receptionist was so helpful with bus timetables and best attractions near us!
Salman
Salman, 1-night trip
8/10 Very good
23 Dec 2024
Overall good! Luggage storage was convenient and rooms were modern. Plenty of restaurants and shopping nearby
Daphne
Daphne, 1-night trip
8/10 Very good
30 July 2024
Nice hotel, friendly staff
Marlita
Marlita, 1-night trip
10/10 Exceptional
25 Oct 2024
Venice travelers
Nice hotel in heart of the City. Hotel staff very helpful. Hotel was nicely renovated.
Verified traveller
2-night trip
8/10 Very good
10 Sept 2024
Would recommend.
Excellent location. Room was clean and modern. Staff were friendly.
Rhianna
Rhianna, 1-night trip
10/10 Exceptional
12 May 2023
Nice place on great location, great staff
Steven
Steven, 1-night trip
4/10 Fair
14 Apr 2025
The average of the Hotel was very good, Mateo and Francesco at the Reception were excellent included Irina at Breakfast too, but there was this girl on Sunday, at the Reception Desk that honestly I could believe how rude she was!!! I never experience such an unwelcoming and she she didn't not have a clue on how to emphasize with guests,she should be in that position, to be honest dealing with her spiñoid the entire weekend!!!
Juanma
6/10 Good
14 Mar 2025
There was no elevator; there was no 24/7 receptionist; no one cared to help with the luggages since there was no elevator during check out; the front door are always left open at night due to guests arriving late, and made me feel unsafe: things i liked: the room and the hotel was clean and near the vaporetto.
Verified traveller
4-night trip
10/10 Exceptional
7 Jan 2025
Great accommodation. Easy access.
Great accommodation. Comfortable room, great staff, good bathroom. They offer a bottle of water daily.
Great location, easy to find by S. Zaccaria point. Close to San Marco. Good restaurants nearby.
It was the first hotel to charge fairly for the breakfast in Italy. I would only recommend to have fruits.
Other point to improve - the towels smell vinegar.
I would totally recommend this hotel.
Romulo
Romulo, 2-night trip
10/10 Exceptional
2 Nov 2022
Great location
Iustinian
8/10 Very good
8 July 2022
Great location, super close to St. Mark’s Square, water bus stops, and major attractions. Would stay here again.
Daniel
Daniel, 1-night trip
10/10 Exceptional
10 May 2024
Friendly staff
Perfect for a quick visit to Venice. Super friendly staff.
Robin
Robin, 2-night trip
10/10 Exceptional
14 July 2024
Very nice modern rooms. Good breakfast worh gluten free options.
Sonia
Sonia, 3-night trip
10/10 Exceptional
22 Oct 2023
Great experience, excellent staff.
Gerardo
Gerardo, 2-night trip
10/10 Exceptional
17 June 2023
Excellent place to stay with almost everything to see in Venice within 5 minutes or less walking distance. Definitely recommending this property to family and friends.
Florante
Florante, 2-night trip
10/10 Exceptional
25 Apr 2024
It was a great stay! AC was working well, super great location, staff was friendly and everything was clean. Only thing was our room was right next to the breakfast area so we always got woken up by people going there and also can hear people late at night at the restaurant below but not very troublesome and we enjoyed our whole stay regardless
John
John, 3-night trip
10/10 Exceptional
16 Aug 2022
Excellent location and the facility was modern and comfortable. Top notch all around and would return again