When you stay at City palace Hotel, you'll be a short five-minute drive from Dubai World Trade Centre and Dubai Creek. Guests looking for a bite to eat can visit the 2 restaurants, and the 4 bars/lounges are nice spots to grab a drink at the end of the day. Also, Dubai Cruise Terminal and Dubai Mall are within a short drive. Public transportation is only a short walk: Sharaf DG Station is 6 minutes and Burjuman Station is 6 minutes.
Languages
Arabic, English, Filipino, Hindi, Urdu
At a glance
Hotel size
105 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Secured covered on-site valet parking (AED 30 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
2 restaurants
4 bars/lounges
Snack bar/deli
What to do
Pool table
Working away
24-hour business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Television in common areas
Designer shops on-site
Full-service spa
Lockers available
Banquet hall
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Pillow-top mattress
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bath only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Local maps
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Refundable deposits
Deposit: AED 150 per person, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: AED 15.00 per accommodation, per night
Cleaning fee: AED 125 per accommodation, per night
Administrative fee: AED 10 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 20 to 30 for adults and AED 10 to 15 for children
Children & extra beds
Rollaway beds are available for AED 100 per night
Parking
Covered valet parking costs AED 30 per day
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
City palace Hotel Hotel
City palace Hotel Dubai
City palace Hotel Hotel Dubai
Frequently asked questions
Does City palace Hotel offer free cancellation for a full refund?
Yes, City palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City palace Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at City palace Hotel?
Yes. Valet parking costs AED 30 per day. Parking spaces may be limited.
What are the check-in and check-out times at City palace Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at City palace Hotel and nearby?
City palace Hotel has 4 bars and a spa.
Are there restaurants at or near City palace Hotel?
Yes, there are 2 on-site restaurants.
What's the area around City palace Hotel like?
City palace Hotel is a short 6-minute walk from Sharaf DG Station and 6 minutes' walk from BurJuman Mall.
City palace Hotel Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.0/10
Cleanliness
4.0/10
Staff & service
4.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
4/10 Fair
22 Feb 2024
It was very disappointing, the nightclub sound was very annoying in the rooms, and I didn't feel comfortable