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Apartamentos Casablanca

3.0 star property
Puerto de la Cruz aparthotel with spa and outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apartamentos Casablanca

Balcony
Serves breakfast, lunch and dinner
Outdoor pool
Lobby sitting area
Laundry

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Gym
  • Bar
  • Parking available
  • Spa
  • Pool

Main amenities (12)

  • 287 smoke-free apartments
  • Housekeeping on weekdays
  • Near the beach
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby
  • Fitness centre
  • Sauna
  • Self parking
  • Children's pool
  • Pool bar

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Kitchen
  • Private bathroom
  • Cable/satellite TV service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Apartment, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Ceiling fan
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Studio, 2 Single Beds

Highlights

Balcony
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • 36 sq m
  • Studio
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Apartment, 2 Bedrooms

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Ceiling fan
  • 66 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Large Single Sofa Bed

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About the area

Map
Calzada de Martianez, 4, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • La Paz Lookout - 5 min walk
  • Lago Martianez Swimming Pools - 11 min walk
  • Plaza del Charco - 13 min walk
  • Taoro Park - 16 min walk
  • Loro Park - 4 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 27 min drive
  • Tenerife (TFS-Tenerife South) - 70 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bar el Camino - ‬3 min walk
  • ‪Zicatela - ‬7 min walk
  • ‪Apricot - ‬8 min walk
  • ‪Vinoteca Con Pasión - ‬8 min walk
  • ‪Cafeteria Mini Golf - ‬7 min walk

About this property

Apartamentos Casablanca

Adjacent to a golf course, Apartamentos Casablanca is a great choice for a stay in Puerto de la Cruz. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. A poolside bar and a fitness centre are other highlights, and apartments offer conveniences such as fridges and microwaves.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Property size

    • 287 apartments
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (EUR 5 per day)
    • Wheelchair-accessible parking on site
    • On-site garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sauna
  • Full-service spa
  • Spa open daily
  • Massages

Internet

  • Free WiFi

Parking and transport

  • Covered self parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • On-site car hire

Family friendly

  • Free cot/infant bed
  • Children's pool
  • Babysitting (surcharge)

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle

Dining

  • Continental breakfast available for a fee daily 8:30 AM–10:30 AM: EUR 8 per person
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Hairdryer
  • Towels provided

Living spaces

  • Library

Entertainment

  • Flat-screen TV with cable/satellite service
  • Pool or billiards table
  • Games room
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Pool access ramp on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe (surcharge)
  • 24-hour front desk
  • Porter/bellboy
  • Vending machine

Location highlights

  • Next to a golf course
  • In the city centre

Things to do

  • Fitness centre
  • Fitness classes on site

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 287 rooms
  • 7 floors
  • 11 buildings

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Dining

On-site venue – This bar serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Wired internet access is available in public areas for EUR 0.10 per minute (rates may vary)
  • Continental breakfast is offered for an extra charge of approximately EUR 8 per person
  • Airport shuttle service is offered for an extra charge of EUR 30 per person (one-way)
  • Safes in guest rooms can be used for EUR 2 per day

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Covered self-parking costs EUR 5 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 7:00 PM

Policies

Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.

Also known as

Apartamentos Casablanca
Apartamentos Casablanca Apartment
Apartamentos Casablanca Apartment Puerto de la Cruz
Apartamentos Casablanca Puerto de la Cruz
Apartamentos Casablanca Tenerife/Puerto De La Cruz
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Apartments Tenerife
Casablanca Tenerife
Apartamentos Casablanca Aparthotel
Apartamentos Casablanca Puerto de la Cruz
Apartamentos Casablanca Aparthotel Puerto de la Cruz

Frequently asked questions

Does Apartamentos Casablanca offer free cancellation for a full refund?
Yes, Apartamentos Casablanca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Apartamentos Casablanca?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:30 AM to 7:00 PM.
Are pets allowed at Apartamentos Casablanca?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Apartamentos Casablanca?
Yes. Self-parking costs EUR 5 per day. On-site parking options include a garage.
Is an airport shuttle service offered by Apartamentos Casablanca?
Yes, an airport shuttle is available. The charge is EUR 30 per person one-way.
What are the check-in and check-out times at Apartamentos Casablanca?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Apartamentos Casablanca and nearby?
On-site recreation at Apartamentos Casablanca includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Apartamentos Casablanca also has a sauna and a fitness centre, as well as an arcade and a garden.
Does Apartamentos Casablanca have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
Does Apartamentos Casablanca have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Apartamentos Casablanca like?
Apartamentos Casablanca is in the heart of Puerto de la Cruz, a short 2-minute walk from Martianez Shopping Centre and 5 minutes' walk from La Paz Lookout.

Apartamentos Casablanca Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice Place
A very well managed complex geared to the comfort of its clients. Very clean and with good amenities e.g.restaurant, library, pool tables, nightly entertainment etc. The swimming pool is clean but proportionately small for the number of units. Excellent location:Close to food stores, restaurants, downtown & waterside promenades & beach (rocky). Despite advertising airport transfer ( for fee) only provided from TFS NOT TFN. Disappointing because not clear on hotels.com description. But the public bus service travels from the north airport & stops nearby. I would stay here again.
Tatiana, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent
MARTHA, 7-night trip
Verified Expedia guest review

6/10 Good

Not quite at the city centre / beach side but walkable distance. Parking available for EUR 5, but the entry card did not even work even though the reception said they activated it. Rooms are big (suite style) and clean, but no air conditioning despite the hot/warm weather in Tenerife. The oldish lady at reception treated Spanish-speaking people and non-Spanish speaking people with different attitudes - arrogant and somewhat disrespectful. The other staff less so but not very welcoming either. Spanish speaking people go ahead and stay here: good value for the price. English speaking people go somewhere else.
Marvin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

margery, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic staff that are attentive and helpful, from the reception staff to the restaurant team they are all very very good and help to make your stay wonderful, the apartments are very clean and have everything you need including towels, we will definitely be back in the future Well done to everyone though as the hotel wouldn’t be what it is without the staff 👏👏
Paul, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff always greet you, a nice touch.
ABIOLA, 14-night romance trip
Verified Expedia guest review

10/10 Exceptional

J, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

14-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liliya, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Jenny, 7-night trip
Verified Expedia guest review

10/10 Exceptional

A restful break..
We were greeted by very friendly front of house who allowed us to have an early check in.. The complex is extremely clean and the staff are all hard working.. The appartment was fully equipped with everything you need to make yourselves a cooked dinner or a light lunch.. I would recommend this complex for couples and families.. The laundertte is 3 euros for the washing machine and the same for the dryer in 50c pieces, which the reception will provide you with change.. The site is located on a steep hill, which could be quite tricky for the less able walkers..Over we had a fantastic stay and will be back for another visit in the future..
Carole, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous
Fabulous place. Everything is spotless. Great location for using local buses to explore the island.
Elizabeth, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Choice Casablanca
This was a repeat visit but our 1st since lockdown and we were pleased to see the usual high standards had been maintained, in every single aspect of the resort. Prices in the bar - for food and drinks - were so reasonable with generous measures of both food and drink! Everybody is so friendly on site and they were extremely quick to respond to 2 tiny problems we had (broken kettle and wrong code put in the safe). The free on-site parking is a bonus because elsewhere it's at a nightmare to find a space. The pool is thoroughly cleaned every morning and there are free pool towels provided. The evening entertainers were varied and of a fairly decent standard. Lots of people were up dancing. We did self-catering but lots of people ate on site so I guess it must be pretty good.
David, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Friendly staff who were very accommodating. Cleanliness. Pool is a bit small and restaurant did not offer high quality food. Rooms were a bit noisy (bad insulation). However overall a very pleasant stay!!
Verified Expedia guest review

6/10 Good

Poco aseado un tanto viejo. Muy malos ascensores
Nitaya, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jose Luis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay, apartments are ideal with children as they combine self catering option with hotel amenities. The walk up the hill from town is tough, but the cafe/bar halfway up the steps is definitely worth a stop.
Mr Richard, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

JENNIFER L, 1-night trip
Verified Expedia guest review

8/10 Very good

spacious clean apartments in good location.
really good location. Apartments spacious with comfortable beds. Kitchen had plenty of equipment as we didnt have breakfast. Pool a little small for all the apartments and we had trouble getting sunbed space as people keep belongings there all day. The complex was clean. The only negative was wi.-fi. we had to enter password and code every time we wanted to use it, which was very annoying and needs sorting. Also signal was very poor.
Stanley, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maureen, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Good spot for tenerife sunshine
Great spot for a stay in Tenerife. Loved the layout if the apartments. Given the age if the building the lifts were very tight/dated. Kitchen equipment could also be updated. Staff very friendly and addressed our queries promptly. Great pool area. Would come back 🙂🙂
hugh, 1-night trip with friends
Verified Hotels.com guest review